Solved Unable to save to the library folders

[Tuesday123]

You don't say what application(s) you are using when the save access is denied. Have you tried running those
application(s) as admin? Have you tried saving files via other programs to the same location?

James

James, I only have an admin user account. No other accounts. When I first encountered the problem the only programs running were Notepad and Windows Explorer ... apart from all the things that the computer starts automatically with it.

 

[TheReaper]

I thouroghly read through your posts & it's become clear that this is the least of your problems, am I right?
Something is crippling your system. It could help if you'd do a complete format ( of both HDD) and a clean install, instead of restoring to factory settings that time.

 

[Tuesday123]

I thouroghly read through your posts & it's become clear that this is the least of your problems, am I right?

I know you did
The only problem that I have .. at the moment .. is being able to save things to my library folders (hopefully you understand that I do mean the folders).

I suspect that in a months time or so, the stalling, double program opening thing, and sound card issues will probably reoccur. They have not yet started .. but it's only about 48 hours since I reinstalled it. If I could, I'd throw my computer at someone and ask them to fix it, but unfortunately I no longer have that luxury

 

[TheReaper]

Back up your important files & do a clean install. It would be the best course of action, given the amount of problems which you say are reoccuring. BTW: Did you scan with Malwarebytes in safe mode?

 

[Tuesday123]

Incidentally, I discovered yesterday that this model has been discontinued. It was discontinued just before my (ex) husband bought it. I suspect he bought end of line at a discount .. which may possibly explain it's problems .. I don't know?

I then discovered this morning that the model written on the back of the laptop is not the same that the system information says. I'm not sure if the two model names are actually the same thing though:
Sticker says: Asus X5DIJ Notepad PC
System Info says: Asus Notebook K40IJ/K50IJ Series

And when looking up the information for the X5DIJ it seems that this machine has the wrong display adapter in it. It has an Intel, where they usually have NVidea.

Basically .. I think it's erm ...

 

[Tuesday123]

Back up your important files & do a clean install. It would be the best course of action, given the amount of problems which you say are reoccuring. BTW: Did you scan with Malwarebytes in safe mode?

Oh frell!!! Sorry .. forgot to do it in Safemode. *mutter* *mutter* *mutter*

Ok ... so clean install. BUT .. when I do a clean install it doesn't do anything to do the D drive (which is already backed up from last time). So .. shall I reformat the D drive itself too?

Will there be a limited number of times the computer will allow me to do a clean install do you think?

When you say clean install you mean return to factory settings, right? I don't have an installation disk for Windows7 .. all the files are on this .. thing

 

[TheReaper]

That would be best, seems the D drive is a part of the problem, so a format of both disks would be advisable. Better to start with a clean slate. You can format, reinstall and clean install as many times you want, there shouldn't be any limits.
But before you opt for a format & clean install, I'd suggest you run a MBAM scan in safe mode, just to be sure.

 

[TheReaper]

Then a clean install has never been done on your system? But you do have a recovery disc, right?

 

[James Colbert]

Apologies for intruding...but have you tried to (link-->) Take Ownership (<--link) of the D:\ drive. Especially if the drive was under previous use by another username. This may or may not solve your problem. Please note the warnings against using this on your system drive!



James

 

[Tuesday123]

This time done in safemode:

Malwarebytes' Anti-Malware 1.50.1.1100
Malwarebytes : Free anti-malware, anti-virus and spyware removal download

Database version: 6618

Windows 6.1.7600 (Safe Mode)
Internet Explorer 8.0.7600.16385

19/05/2011 20:05:44
mbam-log-2011-05-19 (20-05-44).txt

Scan type: Full scan (C:\|D:\|)
Objects scanned: 445350
Time elapsed: 42 minute(s), 3 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

 

[Tuesday123]

Then a clean install has never been done on your system? But you do have a recovery disc, right?

Clean install not done by me, no. That's why I've said I returned it to factory settings .. not reformatted.

When we first got the computer my husband made recovery disks; there are four of them. Does that sound right? I have no idea how to use them, and would prefer not to, as I suspect I'd fluff it up (I think evidence points to my ability to do this).

 

[Tuesday123]

Apologies for intruding...but have you tried to (link-->) Take Ownership (<--link) of the D:\ drive. Especially if the drive was under previous use by another username. This may or may not solve your problem. Please note the warnings against using this on your system drive!



James

Oooo ... not done that no James. I'll bookmark it and try it in the morning. That way if it doesn't work I can do the whole reinstall thing afterwards. Thank you

 

[Tuesday123]

Sorry for the delay in updating .. I couldn't remember my username lol.

Good news! The problem (for which I posted originally) is sorted out! I had a hunch that it was because when I returned C: to factory settings I had given the computer a different name. And indeed, when I changed it back again, no problem with the D drive anymore.

Just to sort out the rest of the problems now

Thanks for all of your help guys.

 

[TheReaper]

Glad we could help you out.
Also, you might want to read this: basic etiquette for first time posters.
Please mark the thread as solved:
To mark thread as solved, use the icon at the top right:

Type in "solved" & send it, a mod will come by & mark it.
Have a nice day...

 

[Tuesday123]

Glad we could help you out.
Also, you might want to read this: basic etiquette for first time posters.
Please mark the thread as solved:
To mark thread as solved, use the icon at the top right:

Type in "solved" & send it, amod will by & mark it.
Have a nice day...

I'll take that as a hint to give you rep lol. I was wondering why you'd pointed it to me for a moment there