unable to update windows 7 pro error x80244004

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pjrey

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unable to update windows 7 pro error 80244004

i keep getting error 80244004. (
0x80244004 WU_E_PT_SOAPCLIENT_CONNECT Same as SOAPCLIENT_CONNECT_ERROR - SOAP client failed) i only had one antivirus, microsoft security essentials (4)

-tried the .net 4 uninstall / no change
-updated time
-replaced gte certs
-disabled win firewall and security essentials
-allow all *microsoft.com, *windowsupdates.microsoft.com in internet options
-no proxy
-active x filter is off on router
-changed dns server to googles
-ran the fixit, and manually as well
-ran the rediness tool (no errors in checkSUR.log
-chdisk, no issues
-sfc, no issues

thanks
pj

EDIT: i reinstalled MSE, and when i did, it downloaded the latest database. (which i was never able to do).. but sure enough, once it finished, i tried to manually hit the UPDATE button, and i get the same error as i do with windows update, x80224004

--
my log
--

Code: 
###########  AU: Uninitializing Automatic Updates  ###########
2013-04-13    18:57:38:531    1052    d1c    Report    CWERReporter finishing event handling. (00000000)
2013-04-13    18:57:38:624    1052    d1c    Service    *********
2013-04-13    18:57:38:624    1052    d1c    Service    **  END  **  Service: Service exit [Exit code = 0x240001]
2013-04-13    18:57:38:624    1052    d1c    Service    *************
2013-04-13    18:59:50:272    1040     cc    Misc    ===========   Logging initialized (build: 7.6.7600.256, tz: -0500)  ===========
2013-04-13    18:59:50:287    1040     cc    Misc      = Process: C:\Windows\system32\svchost.exe
2013-04-13    18:59:50:287    1040     cc    Misc      = Module: c:\windows\system32\wuaueng.dll
2013-04-13    18:59:50:272    1040     cc    Service    *************
2013-04-13    18:59:50:287    1040     cc    Service    ** START **  Service: Service startup
2013-04-13    18:59:50:287    1040     cc    Service    *********
2013-04-13    18:59:50:338    1040     cc    Agent      * WU client version 7.6.7600.256
2013-04-13    18:59:50:338    1040     cc    Agent      * Base directory: C:\Windows\SoftwareDistribution
2013-04-13    18:59:50:339    1040     cc    Agent      * Access type: No proxy
2013-04-13    18:59:50:339    1040     cc    Agent      * Network state: Connected
2013-04-13    18:59:50:685    1040    b4c    Report    CWERReporter::Init succeeded
2013-04-13    18:59:50:685    1040    b4c    Agent    ***********  Agent: Initializing Windows Update Agent  ***********
2013-04-13    18:59:50:685    1040    b4c    Agent    ***********  Agent: Initializing global settings cache  ***********
2013-04-13    18:59:50:685    1040    b4c    Agent      * WSUS server: <NULL>
2013-04-13    18:59:50:685    1040    b4c    Agent      * WSUS status server: <NULL>
2013-04-13    18:59:50:685    1040    b4c    Agent      * Target group: (Unassigned Computers)
2013-04-13    18:59:50:685    1040    b4c    Agent      * Windows Update access disabled: No
2013-04-13    18:59:50:694    1040    b4c    DnldMgr    Download manager restoring 0 downloads
2013-04-13    18:59:50:742    1040    b4c    AU    ###########  AU: Initializing Automatic Updates  ###########
2013-04-13    18:59:50:742    1040    b4c    AU      # Approval type: Scheduled (User preference)
2013-04-13    18:59:50:742    1040    b4c    AU      # Scheduled install day/time: Every day at 11:00
2013-04-13    18:59:50:742    1040    b4c    AU      # Auto-install minor updates: Yes (User preference)
2013-04-13    18:59:50:742    1040    b4c    AU      # Will interact with non-admins (Non-admins are elevated (User preference))
2013-04-13    18:59:50:769    1040    b4c    AU    Setting AU scheduled install time to 2013-04-14 16:00:00
2013-04-13    18:59:51:338    1040     cc    Report    ***********  Report: Initializing static reporting data  ***********
2013-04-13    18:59:51:338    1040     cc    Report      * OS Version = 6.1.7601.1.0.65792
2013-04-13    18:59:51:338    1040     cc    Report      * OS Product Type = 0x00000030
2013-04-13    18:59:51:359    1040     cc    Report      * Computer Brand = Dell Inc.
2013-04-13    18:59:51:359    1040     cc    Report      * Computer Model = OptiPlex 380                 
2013-04-13    18:59:51:366    1040     cc    Report      * Bios Revision = A02
2013-04-13    18:59:51:366    1040     cc    Report      * Bios Name = Phoenix ROM BIOS PLUS Version 1.10 A02
2013-04-13    18:59:51:366    1040     cc    Report      * Bios Release Date = 2010-08-27T00:00:00
2013-04-13    18:59:51:366    1040     cc    Report      * Locale ID = 1033
2013-04-13    18:59:51:412    1040    b4c    AU    Successfully wrote event for AU health state:1
2013-04-13    18:59:51:417    1040    b4c    AU    Initializing featured updates
2013-04-13    18:59:51:444    1040    b4c    AU    Found 0 cached featured updates
2013-04-13    18:59:51:444    1040    b4c    AU    Successfully wrote event for AU health state:1
2013-04-13    18:59:51:445    1040    b4c    AU    Successfully wrote event for AU health state:1
2013-04-13    18:59:51:445    1040    b4c    AU    AU finished delayed initialization
2013-04-13    18:59:53:008    1040    b4c    AU    Triggering AU detection through DetectNow API
2013-04-13    18:59:53:008    1040    b4c    AU    Triggering Online detection (interactive)
2013-04-13    18:59:53:009    1040     cc    AU    #############
2013-04-13    18:59:53:018    1040     cc    AU    ## START ##  AU: Search for updates
2013-04-13    18:59:53:018    1040     cc    AU    #########
2013-04-13    18:59:53:020    1040     cc    AU    <<## SUBMITTED  ## AU: Search for updates [CallId =  {5397F9F7-2B7F-4E84-B3EE-9B8FACEEADCC}]
2013-04-13    18:59:53:020    1040    e88    Agent    *************
2013-04-13    18:59:53:020    1040    e88    Agent    ** START **  Agent: Finding updates [CallerId = AutomaticUpdates]
2013-04-13    18:59:53:020    1040    e88    Agent    *********
2013-04-13    18:59:53:020    1040    e88    Agent      * Online = Yes; Ignore download priority = No
2013-04-13    18:59:53:020    1040    e88    Agent      * Criteria =  "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and  DeploymentAction='Uninstallation' or IsInstalled=1 and  DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0  and DeploymentAction='Uninstallation' and RebootRequired=1"
2013-04-13    18:59:53:020    1040    e88    Agent      * ServiceID = {9482F4B4-E343-43B6-B170-9A65BC822C77} Windows Update
2013-04-13    18:59:53:020    1040    e88    Agent      * Search Scope = {Machine}
2013-04-13    18:59:53:020    1040    e88    Setup    Checking for agent SelfUpdate
2013-04-13    18:59:53:021    1040    e88    Setup    Client version: Core: 7.6.7600.256  Aux: 7.6.7600.256
2013-04-13    18:59:53:057    1040    e88    Misc    Validating  signature for  C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2013-04-13    18:59:53:095    1040    e88    Misc     Microsoft signed: Yes
2013-04-13    18:59:53:546    1040    e88    Misc    WARNING: WinHttp:  SendRequestToServerForFileInformation failed with 0x80190194
2013-04-13    18:59:53:546    1040    e88    Misc    WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190194
2013-04-13    18:59:53:546    1040    e88    Misc    WARNING:  DownloadFileInternal failed for  [URL]http://download.windowsupdate.com/v9/1/windowsupdate/redir/muv4wuredir.cab:[/URL]  error 0x80190194
2013-04-13    18:59:53:546    1040    e88    Misc    Validating  signature for  C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2013-04-13    18:59:53:553    1040    e88    Misc     Microsoft signed: Yes
2013-04-13    18:59:55:016    1040    e88    Misc    WARNING: WinHttp:  SendRequestToServerForFileInformation failed with 0x80190194
2013-04-13    18:59:55:016    1040    e88    Misc    WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190194
2013-04-13    18:59:55:016    1040    e88    Misc    WARNING:  DownloadFileInternal failed for  [URL]http://download.microsoft.com/v9/1/windowsupdate/redir/muv4wuredir.cab:[/URL]  error 0x80190194
2013-04-13    18:59:55:016    1040    e88    Misc    Validating  signature for  C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2013-04-13    18:59:55:023    1040    e88    Misc     Microsoft signed: Yes
2013-04-13    18:59:56:813    1040    e88    Misc    Validating  signature for  C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2013-04-13    18:59:56:821    1040    e88    Misc     Microsoft signed: Yes
2013-04-13    18:59:56:833    1040    e88    Misc    Validating  signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
2013-04-13    18:59:56:861    1040    e88    Misc     Microsoft signed: Yes
2013-04-13    18:59:57:203    1040    e88    Misc    Validating  signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
2013-04-13    18:59:57:210    1040    e88    Misc     Microsoft signed: Yes
2013-04-13    18:59:57:279    1040    e88    Misc    Validating  signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
2013-04-13    18:59:57:315    1040    e88    Misc     Microsoft signed: Yes
2013-04-13    18:59:57:415    1040    e88    Misc    Validating  signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
2013-04-13    18:59:57:424    1040    e88    Misc     Microsoft signed: Yes
2013-04-13    18:59:57:514    1040    e88    Setup    Determining whether a new setup handler needs to be downloaded
2013-04-13    18:59:57:514    1040    e88    Setup    SelfUpdate handler is not found.  It will be downloaded
2013-04-13    18:59:57:534    1040    e88    Setup    Evaluating  applicability of setup package  "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.6.7600.256"
2013-04-13    18:59:59:498    1040    e88    Setup    Setup package  "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.6.7600.256" is  already installed.
2013-04-13    18:59:59:498    1040    e88    Setup    Evaluating  applicability of setup package  "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~x86~~7.6.7600.256"
2013-04-13    18:59:59:515    1040    e88    Setup    Setup package  "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~x86~~7.6.7600.256" is  already installed.
2013-04-13    18:59:59:515    1040    e88    Setup    Evaluating  applicability of setup package  "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~x86~~7.6.7600.256"
2013-04-13    18:59:59:538    1040    e88    Setup    Setup package  "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~x86~~7.6.7600.256"  is already installed.
2013-04-13    18:59:59:538    1040    e88    Setup    SelfUpdate check completed.  SelfUpdate is NOT required.
2013-04-13    18:59:59:689    1040    e88    Misc    Validating  signature for  C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2013-04-13    18:59:59:701    1040    e88    Misc     Microsoft signed: Yes
2013-04-13    19:00:00:339    1040    e88    Misc    WARNING: WinHttp:  SendRequestToServerForFileInformation failed with 0x80190194
2013-04-13    19:00:00:339    1040    e88    Misc    WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190194
2013-04-13    19:00:00:339    1040    e88    Misc    WARNING:  DownloadFileInternal failed for  [URL]http://download.windowsupdate.com/v9/1/windowsupdate/redir/muv4wuredir.cab:[/URL]  error 0x80190194
2013-04-13    19:00:00:339    1040    e88    Misc    Validating  signature for  C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2013-04-13    19:00:00:348    1040    e88    Misc     Microsoft signed: Yes
2013-04-13    19:00:00:538    1040    e88    Misc    WARNING: WinHttp:  SendRequestToServerForFileInformation failed with 0x80190194
2013-04-13    19:00:00:538    1040    e88    Misc    WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190194
2013-04-13    19:00:00:538    1040    e88    Misc    WARNING:  DownloadFileInternal failed for  [URL]http://download.microsoft.com/v9/1/windowsupdate/redir/muv4wuredir.cab:[/URL]  error 0x80190194
2013-04-13    19:00:00:539    1040    e88    Misc    Validating  signature for  C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2013-04-13    19:00:00:551    1040    e88    Misc     Microsoft signed: Yes
2013-04-13    19:00:00:697    1040    e88    Misc    Validating  signature for  C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2013-04-13    19:00:00:707    1040    e88    Misc     Microsoft signed: Yes
2013-04-13    19:00:00:713    1040    e88    PT    +++++++++++  PT: Synchronizing server updates  +++++++++++
2013-04-13    19:00:00:713    1040    e88    PT      + ServiceId =  {9482F4B4-E343-43B6-B170-9A65BC822C77}, Server URL =  [URL]https://update.microsoft.com/v6/ClientWebService/client.asmx[/URL]
2013-04-13    19:00:01:430    1040    e88    PT    WARNING: GetConfig  failure, error = 0x80244004, soap client error = 4, soap error code = 0,  HTTP status code = 200
2013-04-13    19:00:01:430    1040    e88    PT    WARNING: PTError: 0x80244004
2013-04-13    19:00:01:431    1040    e88    PT    WARNING: GetConfig_WithRecovery failed: 0x80244004
2013-04-13    19:00:01:431    1040    e88    PT    WARNING: RefreshConfig failed: 0x80244004
2013-04-13    19:00:01:431    1040    e88    PT    WARNING: RefreshPTState failed: 0x80244004
2013-04-13    19:00:01:431    1040    e88    PT    WARNING: Sync of Updates: 0x80244004
2013-04-13    19:00:01:431    1040    e88    PT    WARNING: SyncServerUpdatesInternal failed: 0x80244004
2013-04-13    19:00:01:431    1040    e88    Agent      * WARNING: Failed to synchronize, error = 0x80244004
2013-04-13    19:00:01:484    1040    e88    Agent      * WARNING: Exit code = 0x80244004
2013-04-13    19:00:01:484    1040    e88    Agent    *********
2013-04-13    19:00:01:484    1040    e88    Agent    **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]
2013-04-13    19:00:01:484    1040    e88    Agent    *************
2013-04-13    19:00:01:484    1040    e88    Agent    WARNING: WU client failed Searching for update with error 0x80244004
2013-04-13    19:00:01:485    1040    a14    AU    >>##  RESUMED   ## AU: Search for updates [CallId =  {5397F9F7-2B7F-4E84-B3EE-9B8FACEEADCC}]
2013-04-13    19:00:01:485    1040    a14    AU      # WARNING: Search callback failed, result = 0x80244004
2013-04-13    19:00:01:485    1040    a14    AU      # WARNING: Failed to find updates with error code 80244004
2013-04-13    19:00:01:485    1040    a14    AU    #########
2013-04-13    19:00:01:485    1040    a14    AU    ##  END  ##  AU:  Search for updates [CallId = {5397F9F7-2B7F-4E84-B3EE-9B8FACEEADCC}]
2013-04-13    19:00:01:485    1040    a14    AU    #############
2013-04-13    19:00:01:485    1040    a14    AU    Successfully wrote event for AU health state:1
2013-04-13    19:00:01:485    1040    a14    AU    AU setting next detection timeout to 2013-04-14 05:00:01
2013-04-13    19:00:01:486    1040    a14    AU    Setting AU scheduled install time to 2013-04-14 16:00:00
2013-04-13    19:00:01:486    1040    a14    AU    Successfully wrote event for AU health state:1
2013-04-13    19:00:01:487    1040    a14    AU    Successfully wrote event for AU health state:1
2013-04-13    19:00:01:516    1040    e88    Report    CWERReporter finishing event handling. (00000000)
2013-04-13    19:00:06:499    1040    e88    Report    REPORT EVENT:  {719C0ABC-61C6-403B-A58C-CD3E77CABA3F}    2013-04-13  19:00:01:484-0500    1    148    101     {00000000-0000-0000-0000-000000000000}    0    80244004     AutomaticUpdates    Failure    Software  Synchronization    Windows Update Client failed to detect with error  0x80244004.
2013-04-13    19:00:06:561    1040    e88    Report    CWERReporter::HandleEvents - WER report upload completed with status 0x8
2013-04-13    19:00:06:561    1040    e88    Report    WER Report sent:  7.6.7600.256 0x80244004 00000000-0000-0000-0000-000000000000 Scan 101  Unmanaged
2013-04-13    19:00:06:561    1040    e88    Report    CWERReporter finishing event handling. (00000000)
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
hp
OS
windows 7 pro, 32 bit

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
here is my cbs.log

pj
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
hp
OS
windows 7 pro, 32 bit
What on earth have you been up to?
Code: 
 Line 21872: 2013-04-14 00:31:02, Error                 CBS    Failed to verify if mum file [URL="file:///?\c:\84d5458d30d4914d4273c13d20\Sandbox\WUClient-SelfUpdate-ActiveX.cab\update.mum"][U][COLOR=#0066cc]\\?\c:\84d5458d30d4914d4273c13d20\Sandbox\WUClient-SelfUpdate-ActiveX.cab\update.mum[/COLOR][/U][/URL] is vouched for by catalog [URL="file:///?\c:\84d5458d30d4914d4273c13d20\Sandbox\WUClient-SelfUpdate-ActiveX.cab\update.cat"][U][COLOR=#0066cc]\\?\c:\84d5458d30d4914d4273c13d20\Sandbox\WUClient-SelfUpdate-ActiveX.cab\update.cat[/COLOR][/U][/URL]. [HRESULT = 0x8007047f - ERROR_APP_WRONG_OS]
 Line 21874: 2013-04-14 00:31:02, Error                 CBS    Failed to create internal package [HRESULT = 0x8007047f - ERROR_APP_WRONG_OS]
 Line 21889: 2013-04-14 00:31:02, Error                 CBS    Failed to verify if mum file [URL="file:///?\c:\84d5458d30d4914d4273c13d20\Sandbox\WUClient-SelfUpdate-Aux-TopLevel.cab\update.mum"][U][COLOR=#0066cc]\\?\c:\84d5458d30d4914d4273c13d20\Sandbox\WUClient-SelfUpdate-Aux-TopLevel.cab\update.mum[/COLOR][/U][/URL] is vouched for by catalog [URL="file:///?\c:\84d5458d30d4914d4273c13d20\Sandbox\WUClient-SelfUpdate-Aux-TopLevel.cab\update.cat"][U][COLOR=#0066cc]\\?\c:\84d5458d30d4914d4273c13d20\Sandbox\WUClient-SelfUpdate-Aux-TopLevel.cab\update.cat[/COLOR][/U][/URL]. [HRESULT = 0x8007047f - ERROR_APP_WRONG_OS]
 Line 21891: 2013-04-14 00:31:02, Error                 CBS    Failed to create internal package [HRESULT = 0x8007047f - ERROR_APP_WRONG_OS]

I've never seen that error before!

Please post the rest of the requested data.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
i have been upto nothing... this is a pc ran only in USER mode... (not admin)
i have done nothing special with it...

what other data do you need? i posted the entire cbs file... (ran both sfc and chdsk before (and system rediness tool)

what else would you like?
pj
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
hp
OS
windows 7 pro, 32 bit
We need the whole CBS folder, not just the log. Zip up the whole folder and attach it to your next post please :)

Tom
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Build #1
OS
Windows 8.1 Pro x64
CPU
Intel i7 3770K @4.5GHz
Motherboard
ASUS P8Z77-V PRO
Memory
Corsair Vengeance 2x4GB DDR3 1600MHz Low Profile (White)
Graphics Card(s)
Gigabyte Radeon HD 7850 (2GB GDDR5)
Sound Card
Integrated on motherboard
Monitor(s) Displays
23" LG LCD/LED IPS
Screen Resolution
1920*1080
Hard Drives
Samsung EVO 128GB SSD
Seagate Barracuda 2GB 7200rpm
2x Seagate FreeAgent [500gb]
PSU
Corsair TX650W V2 (80+ Bronze)
Case
NZXT Phantom 410 White
Cooling
Corsair H100 Water Cooler
Keyboard
Microsoft Desktop 2000 Wireless Keyboard
Mouse
Microsoft Desktop 2000 Wireless Mouse
Internet Speed
95 Mb/s Download 70 Mb/s Upload
Antivirus
MSE + MBAM Pro
Browser
Firefox
oh, gotcha, sorry about that
here is the folder in its entirety
pj
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
hp
OS
windows 7 pro, 32 bit
NoelDP said:
What on earth have you been up to?
Code: 
 Line 21872: 2013-04-14 00:31:02, Error                 CBS    Failed to verify if mum file [URL="file:///?\c:\84d5458d30d4914d4273c13d20\Sandbox\WUClient-SelfUpdate-ActiveX.cab\update.mum"][U][COLOR=#0066cc]\\?\c:\84d5458d30d4914d4273c13d20\Sandbox\WUClient-SelfUpdate-ActiveX.cab\update.mum[/COLOR][/U][/URL] is vouched for by catalog [URL="file:///?\c:\84d5458d30d4914d4273c13d20\Sandbox\WUClient-SelfUpdate-ActiveX.cab\update.cat"][U][COLOR=#0066cc]\\?\c:\84d5458d30d4914d4273c13d20\Sandbox\WUClient-SelfUpdate-ActiveX.cab\update.cat[/COLOR][/U][/URL]. [HRESULT = 0x8007047f - ERROR_APP_WRONG_OS]
 Line 21874: 2013-04-14 00:31:02, Error                 CBS    Failed to create internal package [HRESULT = 0x8007047f - ERROR_APP_WRONG_OS]
 Line 21889: 2013-04-14 00:31:02, Error                 CBS    Failed to verify if mum file [URL="file:///?\c:\84d5458d30d4914d4273c13d20\Sandbox\WUClient-SelfUpdate-Aux-TopLevel.cab\update.mum"][U][COLOR=#0066cc]\\?\c:\84d5458d30d4914d4273c13d20\Sandbox\WUClient-SelfUpdate-Aux-TopLevel.cab\update.mum[/COLOR][/U][/URL] is vouched for by catalog [URL="file:///?\c:\84d5458d30d4914d4273c13d20\Sandbox\WUClient-SelfUpdate-Aux-TopLevel.cab\update.cat"][U][COLOR=#0066cc]\\?\c:\84d5458d30d4914d4273c13d20\Sandbox\WUClient-SelfUpdate-Aux-TopLevel.cab\update.cat[/COLOR][/U][/URL]. [HRESULT = 0x8007047f - ERROR_APP_WRONG_OS]
 Line 21891: 2013-04-14 00:31:02, Error                 CBS    Failed to create internal package [HRESULT = 0x8007047f - ERROR_APP_WRONG_OS]
I've never seen that error before!

Please post the rest of the requested data.
Click to expand...


yes you have

http://www.sevenforums.com/windows-...6422-kb2773072-fails-install.html#post2253821
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
hp
OS
windows 7 pro, 32 bit
Ok - so my memory is going.
That doesn't alter the fact that we need ALL the data requested to be able to have a chance of seeing what's wrong.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
you have it all now... don't you?
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
hp
OS
windows 7 pro, 32 bit
Yes - unfortunately it's not very enlightening.
The errors I highlighted haven't re-appeared - which is good - but on the other hand there are no obvious clues as to what the problem may be,
As you saw from the other thread, the last time that error appeared it may have been associated with bad blocks on the HD - Please post the Event logs .
C:\Windows\System32\winevt\logs\Application.evtx
C:\Windows\System32\winevt\logs\System.evtx
​
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
here they are...
the first windows update error starts happening on the 26th of dec, at 9am
pj
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
hp
OS
windows 7 pro, 32 bit

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
i have already used the dotnetfx cleanup tool... should have mentioned that.. i will try again and report back
pj
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
hp
OS
windows 7 pro, 32 bit
no go. ran the tool (i have attached the log) and restarted the pc... same error.

pj

NOTE: i just ran the cleanup, i did not re-install 4.5.. i have no need for it and WU has no need for it
NOTE: changed users, disabled UAC, restarted, ran tool again (under admin account).. still no luck
 
Last edited:

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
hp
OS
windows 7 pro, 32 bit
WU doesn't depend on it, but does install updates for it - but there appear to be other programs that do use at least some version of .NET (ELG ??)

There are a number of errors in the log - I'm not sure of their significance....
Code: 
 Line 470: [04/20/13,10:37:53] ****ERROR**** MoveFileEx failed for 'C:\Windows\system32\mscorier.dll' with error code 5 - Access is denied.
 Line 470: [04/20/13,10:37:53] ****ERROR**** MoveFileEx failed for 'C:\Windows\system32\mscorier.dll' with error code 5 - Access is denied.
 Line 473: [04/20/13,10:37:56] ****ERROR**** MoveFileEx failed for 'C:\Windows\system32\mscories.dll' with error code 5 - Access is denied.
 Line 473: [04/20/13,10:37:56] ****ERROR**** MoveFileEx failed for 'C:\Windows\system32\mscories.dll' with error code 5 - Access is denied.
 Line 477: [04/20/13,10:37:58] ****ERROR**** MoveFileEx failed for 'C:\Windows\Microsoft.NET\Framework\NETFXSBS10.exe' with error code 5 - Access is denied.
 Line 477: [04/20/13,10:37:58] ****ERROR**** MoveFileEx failed for 'C:\Windows\Microsoft.NET\Framework\NETFXSBS10.exe' with error code 5 - Access is denied.
 Line 481: [04/20/13,10:38:01] ****ERROR**** MoveFileEx failed for 'C:\Windows\Microsoft.NET\Framework\sbs_diasymreader.dll' with error code 5 - Access is denied.
 Line 481: [04/20/13,10:38:01] ****ERROR**** MoveFileEx failed for 'C:\Windows\Microsoft.NET\Framework\sbs_diasymreader.dll' with error code 5 - Access is denied.
 Line 484: [04/20/13,10:38:03] ****ERROR**** MoveFileEx failed for 'C:\Windows\Microsoft.NET\Framework\sbs_iehost.dll' with error code 5 - Access is denied.
 Line 484: [04/20/13,10:38:03] ****ERROR**** MoveFileEx failed for 'C:\Windows\Microsoft.NET\Framework\sbs_iehost.dll' with error code 5 - Access is denied.
 Line 487: [04/20/13,10:38:06] ****ERROR**** MoveFileEx failed for 'C:\Windows\Microsoft.NET\Framework\sbs_microsoft.jscript.dll' with error code 5 - Access is denied.
 Line 487: [04/20/13,10:38:06] ****ERROR**** MoveFileEx failed for 'C:\Windows\Microsoft.NET\Framework\sbs_microsoft.jscript.dll' with error code 5 - Access is denied.
 Line 490: [04/20/13,10:38:08] ****ERROR**** MoveFileEx failed for 'C:\Windows\Microsoft.NET\Framework\sbs_microsoft.vsa.vb.codedomprocessor.dll' with error code 5 - Access is denied.
 Line 490: [04/20/13,10:38:08] ****ERROR**** MoveFileEx failed for 'C:\Windows\Microsoft.NET\Framework\sbs_microsoft.vsa.vb.codedomprocessor.dll' with error code 5 - Access is denied.
 Line 493: [04/20/13,10:38:11] ****ERROR**** MoveFileEx failed for 'C:\Windows\Microsoft.NET\Framework\sbs_mscordbi.dll' with error code 5 - Access is denied.
 Line 493: [04/20/13,10:38:11] ****ERROR**** MoveFileEx failed for 'C:\Windows\Microsoft.NET\Framework\sbs_mscordbi.dll' with error code 5 - Access is denied.
 Line 496: [04/20/13,10:38:13] ****ERROR**** MoveFileEx failed for 'C:\Windows\Microsoft.NET\Framework\sbs_mscorrc.dll' with error code 5 - Access is denied.
 Line 496: [04/20/13,10:38:13] ****ERROR**** MoveFileEx failed for 'C:\Windows\Microsoft.NET\Framework\sbs_mscorrc.dll' with error code 5 - Access is denied.
 Line 499: [04/20/13,10:38:16] ****ERROR**** MoveFileEx failed for 'C:\Windows\Microsoft.NET\Framework\sbs_mscorsec.dll' with error code 5 - Access is denied.
 Line 499: [04/20/13,10:38:16] ****ERROR**** MoveFileEx failed for 'C:\Windows\Microsoft.NET\Framework\sbs_mscorsec.dll' with error code 5 - Access is denied.
 Line 502: [04/20/13,10:38:18] ****ERROR**** MoveFileEx failed for 'C:\Windows\Microsoft.NET\Framework\sbs_system.configuration.install.dll' with error code 5 - Access is denied.
 Line 502: [04/20/13,10:38:18] ****ERROR**** MoveFileEx failed for 'C:\Windows\Microsoft.NET\Framework\sbs_system.configuration.install.dll' with error code 5 - Access is denied.
 Line 505: [04/20/13,10:38:21] ****ERROR**** MoveFileEx failed for 'C:\Windows\Microsoft.NET\Framework\sbs_system.data.dll' with error code 5 - Access is denied.
 Line 505: [04/20/13,10:38:21] ****ERROR**** MoveFileEx failed for 'C:\Windows\Microsoft.NET\Framework\sbs_system.data.dll' with error code 5 - Access is denied.
 Line 508: [04/20/13,10:38:23] ****ERROR**** MoveFileEx failed for 'C:\Windows\Microsoft.NET\Framework\sbs_system.enterpriseservices.dll' with error code 5 - Access is denied.
 Line 508: [04/20/13,10:38:23] ****ERROR**** MoveFileEx failed for 'C:\Windows\Microsoft.NET\Framework\sbs_system.enterpriseservices.dll' with error code 5 - Access is denied.
 Line 511: [04/20/13,10:38:26] ****ERROR**** MoveFileEx failed for 'C:\Windows\Microsoft.NET\Framework\sbs_VsaVb7rt.dll' with error code 5 - Access is denied.
 Line 511: [04/20/13,10:38:26] ****ERROR**** MoveFileEx failed for 'C:\Windows\Microsoft.NET\Framework\sbs_VsaVb7rt.dll' with error code 5 - Access is denied.
 Line 514: [04/20/13,10:38:28] ****ERROR**** MoveFileEx failed for 'C:\Windows\Microsoft.NET\Framework\sbs_wminet_utils.dll' with error code 5 - Access is denied.
 Line 514: [04/20/13,10:38:28] ****ERROR**** MoveFileEx failed for 'C:\Windows\Microsoft.NET\Framework\sbs_wminet_utils.dll' with error code 5 - Access is denied.
 Line 517: [04/20/13,10:38:31] ****ERROR**** MoveFileEx failed for 'C:\Windows\Microsoft.NET\Framework\sbscmp10.dll' with error code 5 - Access is denied.
 Line 517: [04/20/13,10:38:31] ****ERROR**** MoveFileEx failed for 'C:\Windows\Microsoft.NET\Framework\sbscmp10.dll' with error code 5 - Access is denied.
 Line 522: [04/20/13,10:38:33] ****ERROR**** MoveFileEx failed for 'C:\Windows\Microsoft.NET\Framework\v1.0.3705\mscormmc.dll' with error code 5 - Access is denied.
 Line 522: [04/20/13,10:38:33] ****ERROR**** MoveFileEx failed for 'C:\Windows\Microsoft.NET\Framework\v1.0.3705\mscormmc.dll' with error code 5 - Access is denied.
S

These entries are actually for .NET 1.1

There are also a lot of errors in your event logs for Office SIP
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
ya, office sip is our little chat program i use.. if the server computer is off, it cannot connect, and it writes an error in the event log.. been using it for years, and am aware, but thanks.

edit: yes, i saw access denied, even though i ran it on a standard user account, but ran as admin. i logged out, ran it under the admin account. then even disabled UAC, changed the other user to admin, restarted, ran dotnet, restarted, and tried windows update. nothing. same error

EDIT: interesting! i am able to update microsoft security essentials! had to click UPDATE manually.. but usually it would fail with the same error code as windows update, the 80244004 error.. but it is updating as i type... and succeeded.. this happened once before.. but sure enough, when i hit update again, i am now getting the same error...


first time:
Microsoft Antimalware signature version has been updated.
Current Signature Version: 1.149.240.0
Previous Signature Version: 1.147.1793.0
Signature Type: AntiSpyware
Update Type: Full
User: FrontDesk-PC\Front Desk
Current Engine Version: 1.1.9402.0
Previous Engine Version: 1.1.9302.0

second time:
Microsoft Antimalware has encountered an error trying to update signatures.
New Signature Version:
Previous Signature Version: 1.149.240.0
Update Source: Microsoft Update Server
Update Stage: Search
Source Path: http://www.microsoft.com
Signature Type: AntiVirus
Update Type: Full
User: NT AUTHORITY\SYSTEM
Current Engine Version:
Previous Engine Version: 1.1.9402.0
Error code: 0x80244004
Error description: An unexpected problem occurred while checking for updates. For information on installing or troubleshooting updates, see Help and Support.

one of them is this:
Microsoft Antimalware has encountered an error trying to update signatures.
New Signature Version:
Previous Signature Version: 1.147.1793.0
Update Source: Microsoft Malware Protection Center
Update Stage: Install
Source Path: http://go.microsoft.com/fwlink/?Lin...3.0&prod=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094
Signature Type: AntiVirus
Update Type: Full
User: NT AUTHORITY\NETWORK SERVICE
Current Engine Version:
Previous Engine Version: 1.1.9302.0
Error code: 0x8000ffff
Error description: Catastrophic failure
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
hp
OS
windows 7 pro, 32 bit
MSE uses a slightly different mechanism than the usual Windows Update one for its updates.


Please download the Farbar Service Scanner from

http://www.bleepingcomputer.com/download/farbar-service-scanner/

Right-click on the saved file and select 'Run as Administrator', and tick all the options, then click on the Scan button - copy and paste the report to your response.

 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Farbar Service Scanner Version: 14-04-2013
Ran by pjrey (administrator) on 20-04-2013 at 12:07:44
Running from "\\office\documents\Firefox downloads"
Windows 7 Professional Service Pack 1 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Attempt to access Yahoo IP returned error. Yahoo IP is offline
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============

Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.


Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1


Other Services:
==============


File Check:
========
C:\Windows\system32\nsisvc.dll => MD5 is legit
C:\Windows\system32\Drivers\nsiproxy.sys => MD5 is legit
C:\Windows\system32\dhcpcore.dll => MD5 is legit
C:\Windows\system32\Drivers\afd.sys => MD5 is legit
C:\Windows\system32\Drivers\tdx.sys => MD5 is legit
C:\Windows\system32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\system32\dnsrslvr.dll => MD5 is legit
C:\Windows\system32\mpssvc.dll => MD5 is legit
C:\Windows\system32\bfe.dll => MD5 is legit
C:\Windows\system32\Drivers\mpsdrv.sys => MD5 is legit
C:\Windows\system32\SDRSVC.dll => MD5 is legit
C:\Windows\system32\vssvc.exe => MD5 is legit
C:\Windows\system32\wscsvc.dll => MD5 is legit
C:\Windows\system32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\system32\wuaueng.dll => MD5 is legit
C:\Windows\system32\qmgr.dll => MD5 is legit
C:\Windows\system32\es.dll => MD5 is legit
C:\Windows\system32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\system32\ipnathlp.dll => MD5 is legit
C:\Windows\system32\iphlpsvc.dll => MD5 is legit
C:\Windows\system32\svchost.exe => MD5 is legit
C:\Windows\system32\rpcss.dll => MD5 is legit


**** End of log ****
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
hp
OS
windows 7 pro, 32 bit

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
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