Uninstalling Symantec

[renpei]

I have symantec endpoint protection 11 and I am unhappy with it. When I tried uninstalling it from add/remove programs, it did not work and I manually deleted the files and registry entries according to the instructions on the Symantec Page. When I tried installing Norton 360, it told me that I had to first unistall symantec or norton as it was detected on my computer. I went and got Symantec Cleanwipe which ran successfully. When I tried to install Norton again, it still displayed the same message. I have tried running cleanwipe in safe mode as well as deleting everything in the registry with the phrase symantec.

Any help would be appreciated

 

[Infinite]

|MG| Norton Removal Tool 2012.0.0.19 Download

 

[wanchoo]

Norton Removal Tool does a reasonable job of uninstalling Symantec. But it still leaves many orphans behind.

When I uninstalled Symantec I restored the image immediately prior to the installing of Symantec and then reinstalled the few programs that had disappeared along with Symantec due to image restoration.

 

[Infinite]

Make a System Restore Backup - Control Panel - System - Advanced System Settings - Click System Protection and click Create.. Download Everything and search for "Norton" or "Symantec" and delete them all.

Then Backup Registry and search for "Norton" or "Symantec" by pressing CTRL+F. Delete all the Norton Keys it finds.

 

[mjf]

In addition to the above
Agent Ransack /File locator Lite (excellent general Search program) run elevated and search for remnant files/folders.

Plus CCleaner Registry tool may pick up unwanted Norton/Semantec registry entries. Use with care.

 

[MilesAhead]

Another thing to watch for is slow boots after removing Norton products. I ran the removal tool 3 times on my Vista machine. I was getting boots over 2 minutes. I turned on boot logging. Turned out the system was timing out on driver loads for Norton that were no longer on the drive. Waiting for drivers that had been removed.

If you see any driver load fails in the boot log that weren't successfully loaded on another attempt, then search the registry to see where they are being loaded, or try CCleaner to see if it gets them. Once I deleted those driver loads it cut down my boot time by about a third.

 

[Infinite]

Once again, backup Registry. CCleaner has that option built in.

You could also try this:
Download Windows Installer CleanUp Utility 2.5.0.1 Free - Remove Windows Installer configuration information on failed installs - Softpedia

 

[renpei]

Norton removal tool told me that it detected symantec antivirus 9 or later and that it had to be first removed before I could procede. The thing is, symantec is no longer on my pc. I deleted the files and the registry keys as well as running Cleanwipe twice

 

[wanchoo]

Instead of struggling trying to remove the orphans left behind by the Norton Removal Tool, isn't it much simpler to restore the image that had been created immediately before the installation of Norton and then re-install the few programs that may have also disappeared with Norton. The one thing this struggle surely does is to provide training to the user on handling of the Registry and assorted other cleaning programs like CCleaner.

I hardly know of a program that mucks up the Registry as much as Norton does. The nearest to it is perhaps IncrediMail.

 

[Total]

Instead of struggling trying to remove the orphans left behind by the Norton Removal Tool, isn't it much simpler to restore the image that had been created immediately before the installation of Norton and then re-install the few programs that may have also disappeared with Norton. The one thing this struggle surely does is to provide training to the user on handling of the Registry and assorted other cleaning programs like CCleaner.

I hardly know of a program that mucks up the Registry as much as Norton does. The nearest to it is perhaps IncrediMail.

Even worse is McAfee , a lady had a computer with that AV and a virus - It took longer to remove Mcafee then to remove the virus ...

 

[dm01]

Is there a way uninstall and reinstall free 90 days oem versions?
How can we reach hidden reg entries. I tried write "symantec" and "norton", search and delete entries in registry, but norton still says "expired".

I searched in google but didn't find good answer.

 

[wanchoo]

The easiest way to do that is to restore a pre-Norton Image and then reinstall Norton afresh. If you want to continue sine-die then you shall have to do that every 3 months.

But I am not sure if this legal and on the up and up. I don't think that it is. So the best is either to buy Norton or install a robust A-H\V like Avast or WSE.

 

[mjf]

I think you will find Norton is smarter than that. If you like it why not buy it.

 

[renpei]

I did everything I can yet te norton installation still tells me symantec is installed

 

[Infinite]

Try RevoUninstaller.

 

[mjf]

I did everything I can yet te norton installation still tells me symantec is installed

Make sure you are using the latest Norton uninstaller for your product.
If this fails you could try could try reinstalling using their Uninstall - Reinstall utility (NRnR.exe) and use the latest uninstaller again.

 

[synoptic12]

Is there a way uninstall and reinstall free 90 days oem versions?
How can we reach hidden reg entries. I tried write "symantec" and "norton", search and delete entries in registry, but norton still says "expired".

I searched in google but didn't find good answer.

I have Endpoint also. I do not believe that you can re-install "Norton" which was given as a free 90 day trial, once you un-install Norton.

 

[synoptic12]

Is there a way uninstall and reinstall free 90 days oem versions?
How can we reach hidden reg entries. I tried write "symantec" and "norton", search and delete entries in registry, but norton still says "expired".

I searched in google but didn't find good answer.

NO.

 

[synoptic12]

I have symantec endpoint protection 11 and I am unhappy with it. When I tried uninstalling it from add/remove programs, it did not work and I manually deleted the files and registry entries according to the instructions on the Symantec Page. When I tried installing Norton 360, it told me that I had to first unistall symantec or norton as it was detected on my computer. I went and got Symantec Cleanwipe which ran successfully. When I tried to install Norton again, it still displayed the same message. I have tried running cleanwipe in safe mode as well as deleting everything in the registry with the phrase symantec.

Any help would be appreciated

First off, Symantec is very robust, a little heavy but extremely secure. Symantec is one of the best security softwares. I would imagine you uninstalled Symantec from the Control Panel. I am unaware of "add and remove" programs. I see you have Premium, so I'm not sure of the settings Premium employs. You cannot install Norton, while using Symantec, and vice versa. Once you uninstall the free 90 day trial of Norton, you cannot reinstall it, unless you reformat the system(recovery).

 

[renpei]

Thank you all for the replys. I would just like to clarify a few things. Firstly, I have Syamantec Endpoint Protection and NOT Norton. Secondly, I already deleted all the files and it no longer shows up in any uninstaller although the Norton installer detects it.

Thanks