Update 3033929 not installing, error code 80073712

[sfwalker]

The update 3033929 failed with error 80073712.

 

[NoelDP]

Hmm - try installing it from the standalone...
https://www.microsoft.com/en-us/download/details.aspx?id=46148

 

[sfwalker]

The standalone didn't install and the popup didn't really offer anything in the way of clues. I did attach the windowsupdate.log

 

[sfwalker]

Hi Noel, do you have any further suggestions for me?

 

[NoelDP]

Sorry - was offline most of the weekend.
windowsupdate.log is still its usual uninformative self

The error message tells us that there are registry problems - but doesn't tell us where, and CheckSUR is now clear, so that's no help either.
CBS background data didn't give us any clues before either.

I'm very close to recommending a repair install if you have the media for one - see the tutorial here... http://www.sevenforums.com/tutorials/3413-repair-install.html?ltr=R

 

[sfwalker]

Hi Noel, Do you think I need to fix this before trying the upgrade to Windows 10, or would the new OS possibly "fix" the problem?

I'm asking because I have an OEM install and following the link in the instructions you linked me to, the OEM .iso isn't available from the direct download site as of Feb 2015. which means I have to order a new disk from Microsoft. If that's what I need to do then fine, but if you think the upgrade might do the trick that seems easier.

Thanks again, serious about the pub money if you let me know how.

 

[NoelDP]

Are you currently being offered the upgrade? - it is one possible way out.

 

[sfwalker]

I am being offered the upgrade, I went ahead and reserved a copy

 

[NoelDP]

Good luck! Make sure that you back up everything to external media before the upgrade starts!