Solved Update Errors 800b0100, 8007065e.

PHANTOMMAGV

New member
Local time
4:29 PM
Messages
8
Hope Everyone had a Great Christmas!
Let me start with This is a new build (about my 10th)

All looked good until I got to the last 6 updates, then they started to fail.
I've also just noticed that IE will crash randomly.

I've gone through SURT A couple times, tried a UPGRADE to reinstall , and also did another New install.
about every "Fix it" you can find with 10 hours of Google searches and frustration :).

I've had a list of errors
8007000d
9c59
8024200d

and the that two that currently have me stumped

800b0100
8007065e

SFC /SCANNOW returned with WRP did not find any integrity violations.

Edit, Attached PS of updates that are not working.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Win 7
CPU
AMD
Motherboard
MSI A55M
Memory
4GB
Graphics Card(s)
GT 730
Antivirus
UNINSTALLED
Browser
IE
There's no significant errors in any of the posted logs.

Please post the C:\Windows\windowsupdate.log file.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Morning Thanks for your help, attached is windowsupdate
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Win 7
CPU
AMD
Motherboard
MSI A55M
Memory
4GB
Graphics Card(s)
GT 730
Antivirus
UNINSTALLED
Browser
IE
The only error there indicates the lack of an internet connection....
Lets see what you've got there..

Please open an elevated Command Prompt and run the following commands

ipconfig /all
netsh winsock reset


Before doing the requested reboot, please post the results of the first command...


Here are some instructions to make life easier :)
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Windows\system32>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : AMD-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : 44-8A-5B-88-83-35
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::410a:e8a0:9527:66a3%13(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.116(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Sunday, December 28, 2014 12:32:58 PM
Lease Expires . . . . . . . . . . : Monday, December 29, 2014 12:32:58 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 356813403
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1C-2F-E3-FE-00-18-39-07-79-95
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled
Wireless LAN adapter Wireless Network Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 802.11g Network Adapter
Physical Address. . . . . . . . . : 00-18-39-07-79-95
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.{9D686AE8-7812-4016-BA0A-474E3718CBCF}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Teredo Tunneling Pseudo-Interface:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6abd:38fa:fbff:9d04:fafb(Pref
erred)
Link-local IPv6 Address . . . . . : fe80::38fa:fbff:9d04:fafb%12(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled
Tunnel adapter isatap.{C45C2319-D554-4688-9A62-856E4AF42D93}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
C:\Windows\system32>

P.S
EDIT when I sat at comp to do this there was a box stating windows had recovered from an error...
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Win 7
CPU
AMD
Motherboard
MSI A55M
Memory
4GB
Graphics Card(s)
GT 730
Antivirus
UNINSTALLED
Browser
IE
OK - let's have a look at the Event logs.

Open Event Viewer
click on the Windows logs entry in the left pane to expand it.
Now click on the Application entry - wait while it loads.
Click on 'File' in the menu bar and select Save...
Save the file as Appevt.evtx
Repeat for the System log
then zip both, and upload them.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Think I got those right? when clicking file there is only "Option" in drop down menu allowing the clearing of event files. So I used save file on right panel.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Win 7
CPU
AMD
Motherboard
MSI A55M
Memory
4GB
Graphics Card(s)
GT 730
Antivirus
UNINSTALLED
Browser
IE
They are perfect ;)
Please try installing this update first - KB2515325 - what happens?
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
That one installed good, I tried the others after. No joy :(
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Win 7
CPU
AMD
Motherboard
MSI A55M
Memory
4GB
Graphics Card(s)
GT 730
Antivirus
UNINSTALLED
Browser
IE
im gonna assume
, you are as stumped as me, at this point. Thanks for the help and if anything comes to you please let me know.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Win 7
CPU
AMD
Motherboard
MSI A55M
Memory
4GB
Graphics Card(s)
GT 730
Antivirus
UNINSTALLED
Browser
IE
Please upload your C:\Windows\windowsupdate.log file - we've a way to go yet ;)
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Here we go.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Win 7
CPU
AMD
Motherboard
MSI A55M
Memory
4GB
Graphics Card(s)
GT 730
Antivirus
UNINSTALLED
Browser
IE
Well interesting turn of events, I left this computer on after uploading that last updqatelog file. Today I relized it was still on as I walked by, so I wiggled the little mouse around, and to my surprise it said, "your computer has restarted after installing updates" I then trying to install the remaining Optional updates and they also worked. I'll attached the most recent log file, but it seems it fixed itself?

Thank you so much for your help Noeldp!!
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Win 7
CPU
AMD
Motherboard
MSI A55M
Memory
4GB
Graphics Card(s)
GT 730
Antivirus
UNINSTALLED
Browser
IE
It does seem to have fixed itself!
Windows Update appears to be happy that it's installed all available updates, as well.

Who'd have guessed that'd happen? Not me, certainly ;)

Good luck!
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
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