Solved Update for MS Office 2010 KB 2515417

pare

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Hi everyone,
I don't have MS Office 2010 installed on my laptop but I did receive update KB 2515417 and since I have automatic update enabled,
my laptop has been trying to install it with no result.
But I have Office Starter that came preloaded which I activated and all of a sudden it wont open. I think it might be related to this update issue.
My question is, if I install MS Office 2010 will this update KB 2515417 install automatically and resolve the issue?
However in all programs I can see MS Office 2010 but if I click to open it I will be prompted to activate or go online to purchase it.
It is also listed in control panel/programs and features.
What are you guys recommending?
Thanks for any help.
 

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windows 7 home premium 64bit
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Intel (R) Pentium (R) 4 CPU 3.06 GHz
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Ultra 1024 MB PC2700 DDR 333 MHz (2 RAM)
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pare,
* Do you actually use Office Starter 2010?
You have to make the choice as to the suitability of it...

* Should you decide to go with Microsoft Office 2010 instead you had better check out the cost.
Office 2010: Which suite is right for you? - Office.com

* Re Office Starter not opening > have you a System Restore point created PRIOR to the date where Office Starter played up?

* BTW, it appears that Office Update KB2515417 does apply to Office Starter.
Check in Update History to see if it is listed there.


APPLIES TO
  • Microsoft Office Home and Business 2010
  • Microsoft Office Home and Student 2010
  • Microsoft Office Professional 2010
  • Microsoft Office Professional Plus 2010
  • Microsoft Office Standard 2010
  • Microsoft Office Starter 2010

Links...

Description of the Office 2010 update: September 13, 2011

Microsoft Office Starter 2010

Microsoft Office Support,MS Word Support, MS Excel Support

 

My Computer My Computer

At a glance

Win 7 Ultimate 64-bit. SP1.Intel i7 -720QM.[1.6GHz Turbo Boost 2.8GHz. 6...8 DDR 3 RAM. 1066MHZATI 1024 MB. DDR3. Radeon HD5650
Computer Manufacturer/Model Number
LAPTOP. HP Pavilion dv7-4010TX .
OS
Win 7 Ultimate 64-bit. SP1.
CPU
Intel i7 -720QM.[1.6GHz Turbo Boost 2.8GHz. 6MB Cache.]
Memory
8 DDR 3 RAM. 1066MHZ
Graphics Card(s)
ATI 1024 MB. DDR3. Radeon HD5650
Monitor(s) Displays
17.3" High Definition Brightview LCD. LED Backlit.
Screen Resolution
1600 x 900.
Hard Drives
640GB
Case
Laptop / notebook.
Mouse
Logitech Anywhere mouse. MX.
Internet Speed
ADSL [ but too slow ]
JMH thanks for responding,

I will go with MS Office home and student 2010 since I already bought it a year ago and I can I install it on three computers.
Can I activate the one that reside on my laptop with the product key of MS Office home and student?
Or do I have to uninstall it and install MS Office home and student?
About this update KB 2515417 can I delete it since I will uninstall MS Office Starter?
Thanks again.
 

My Computer My Computer

At a glance

windows 7 home premium 64bitIntel (R) Pentium (R) 4 CPU 3.06 GHzUltra 1024 MB PC2700 DDR 333 MHz (2 RAM)Nvidia Geforce 6200 256 Mbytes
OS
windows 7 home premium 64bit
CPU
Intel (R) Pentium (R) 4 CPU 3.06 GHz
Motherboard
Gigabyte GA-81865 GME-775
Memory
Ultra 1024 MB PC2700 DDR 333 MHz (2 RAM)
Graphics Card(s)
Nvidia Geforce 6200 256 Mbytes
Sound Card
Realtek AC'97 Audio
Monitor(s) Displays
Generic PnP monitor
Screen Resolution
1024*768 @ 75 Hz
Hard Drives
Seagate ST3320620AS 320 GB Serial ATA
Case
PC312 Lyra Super Case
Internet Speed
100 Mbps
pare,

* I suggest you follow the directions in the link below to remove MS Office Starter from your system.
The update you mention should also be deleted at the same time.
REBOOT on completion.

How to uninstall Office Starter 2010


* IF you also have MS office 2010 installed but not activated > see links below on how to remove same IF you have problems uninstalling the normal way.
REBOOT on completion.

How to uninstall Office 2003, Office 2007 or Office 2010 suites if you cannot uninstall it from Control Panel?
OR
How do I uninstall Office 2003, Office 2007 or Office 2010 suites if I cannot uninstall it from Control Panel?


*
4 Are there license restrictions to Office Home and Student 2010?

Yes. Office Home and Student 2010 is licensed only for non-commercial use by households. It cannot be used for any commercial, nonprofit, or revenue-generating activities, by schools or academic institutions, or by any government organization.


5 Can I install Office Home and Student 2010 on more than one device?

It depends on what you purchase—a Traditional Disc or Product Key Card. If you purchase a Traditional Disc retail license of Office Home and Student 2010, the retail license terms allows you to install, activate, and use Office Home and Student 2010 on up to three PCs in a single household.

If you purchase the Office Home and Student 2010 Product Key Card, you can only activate and use Home and Student on one PC or device. For more information on what type of license you have purchased and to obtain an overview of your licensing agreement, visit the Microsoft Software License Terms (MSLT) for Office 2010
Office 2010 Frequently Asked Questions - Products - Office.com
 

My Computer My Computer

At a glance

Win 7 Ultimate 64-bit. SP1.Intel i7 -720QM.[1.6GHz Turbo Boost 2.8GHz. 6...8 DDR 3 RAM. 1066MHZATI 1024 MB. DDR3. Radeon HD5650
Computer Manufacturer/Model Number
LAPTOP. HP Pavilion dv7-4010TX .
OS
Win 7 Ultimate 64-bit. SP1.
CPU
Intel i7 -720QM.[1.6GHz Turbo Boost 2.8GHz. 6MB Cache.]
Memory
8 DDR 3 RAM. 1066MHZ
Graphics Card(s)
ATI 1024 MB. DDR3. Radeon HD5650
Monitor(s) Displays
17.3" High Definition Brightview LCD. LED Backlit.
Screen Resolution
1600 x 900.
Hard Drives
640GB
Case
Laptop / notebook.
Mouse
Logitech Anywhere mouse. MX.
Internet Speed
ADSL [ but too slow ]
Here I am trying to uninstall Microsoft Office Starter 2010 from Control Panel and I get this pop up window telling met to Please wait until the current program is finished uninstalling or being changed.
Well I have been waiting all night long (Lionel Richie)
To be honest I did not expect it to uninstall without issue.
What's next? Revo Uninstaller?
Pardon me but this is frustrating.
Thank you Hewlett Packard.
Guys please help!
 

My Computer My Computer

At a glance

windows 7 home premium 64bitIntel (R) Pentium (R) 4 CPU 3.06 GHzUltra 1024 MB PC2700 DDR 333 MHz (2 RAM)Nvidia Geforce 6200 256 Mbytes
OS
windows 7 home premium 64bit
CPU
Intel (R) Pentium (R) 4 CPU 3.06 GHz
Motherboard
Gigabyte GA-81865 GME-775
Memory
Ultra 1024 MB PC2700 DDR 333 MHz (2 RAM)
Graphics Card(s)
Nvidia Geforce 6200 256 Mbytes
Sound Card
Realtek AC'97 Audio
Monitor(s) Displays
Generic PnP monitor
Screen Resolution
1024*768 @ 75 Hz
Hard Drives
Seagate ST3320620AS 320 GB Serial ATA
Case
PC312 Lyra Super Case
Internet Speed
100 Mbps
Your frustration noted...

Might be time for you to seek further help via this link
Good luck.

Microsoft Support
 

My Computer My Computer

At a glance

Win 7 Ultimate 64-bit. SP1.Intel i7 -720QM.[1.6GHz Turbo Boost 2.8GHz. 6...8 DDR 3 RAM. 1066MHZATI 1024 MB. DDR3. Radeon HD5650
Computer Manufacturer/Model Number
LAPTOP. HP Pavilion dv7-4010TX .
OS
Win 7 Ultimate 64-bit. SP1.
CPU
Intel i7 -720QM.[1.6GHz Turbo Boost 2.8GHz. 6MB Cache.]
Memory
8 DDR 3 RAM. 1066MHZ
Graphics Card(s)
ATI 1024 MB. DDR3. Radeon HD5650
Monitor(s) Displays
17.3" High Definition Brightview LCD. LED Backlit.
Screen Resolution
1600 x 900.
Hard Drives
640GB
Case
Laptop / notebook.
Mouse
Logitech Anywhere mouse. MX.
Internet Speed
ADSL [ but too slow ]
Turned out that by leaving Control Panel I came across with this pop up window asking me to verify if I really wanted to uninstall
Office Starter.
I said yes and gone with the wind. Update KB 2515417 also gone!
Now I am going to install MS Office Home and Student.
Thanks again JMH
 

My Computer My Computer

At a glance

windows 7 home premium 64bitIntel (R) Pentium (R) 4 CPU 3.06 GHzUltra 1024 MB PC2700 DDR 333 MHz (2 RAM)Nvidia Geforce 6200 256 Mbytes
OS
windows 7 home premium 64bit
CPU
Intel (R) Pentium (R) 4 CPU 3.06 GHz
Motherboard
Gigabyte GA-81865 GME-775
Memory
Ultra 1024 MB PC2700 DDR 333 MHz (2 RAM)
Graphics Card(s)
Nvidia Geforce 6200 256 Mbytes
Sound Card
Realtek AC'97 Audio
Monitor(s) Displays
Generic PnP monitor
Screen Resolution
1024*768 @ 75 Hz
Hard Drives
Seagate ST3320620AS 320 GB Serial ATA
Case
PC312 Lyra Super Case
Internet Speed
100 Mbps
Pare
At last a tad good news there. :)

 
Last edited:

My Computer My Computer

At a glance

Win 7 Ultimate 64-bit. SP1.Intel i7 -720QM.[1.6GHz Turbo Boost 2.8GHz. 6...8 DDR 3 RAM. 1066MHZATI 1024 MB. DDR3. Radeon HD5650
Computer Manufacturer/Model Number
LAPTOP. HP Pavilion dv7-4010TX .
OS
Win 7 Ultimate 64-bit. SP1.
CPU
Intel i7 -720QM.[1.6GHz Turbo Boost 2.8GHz. 6MB Cache.]
Memory
8 DDR 3 RAM. 1066MHZ
Graphics Card(s)
ATI 1024 MB. DDR3. Radeon HD5650
Monitor(s) Displays
17.3" High Definition Brightview LCD. LED Backlit.
Screen Resolution
1600 x 900.
Hard Drives
640GB
Case
Laptop / notebook.
Mouse
Logitech Anywhere mouse. MX.
Internet Speed
ADSL [ but too slow ]
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