Hi All,
I've been attempting, for several months unsuccessfully to update to IE 11 on my ACER TravelMate 8172-6932.
The laptop came with W 7 Pro 64 bit CORE I5. Everything else seems to be fine, including Open Office, Outlook 2007 and the latest Chrome version. And I continue to access rss feeds through IE 9.
In a nutshell, when I try to install IE 11, I get a message that says I must have SP 1. I get a message when attempting to install SP 1 it cannot be installed on my operating system. I've always had automatic updates turned on. An aside, my wife's laptop has W 7 home and IE 11 updated from previous IE versions. Also, I have a W 7 Pro 32 bit desktop that has IE 11 from previous versions. Puzzling.
Thanks in advance for advice.
I've been attempting, for several months unsuccessfully to update to IE 11 on my ACER TravelMate 8172-6932.
The laptop came with W 7 Pro 64 bit CORE I5. Everything else seems to be fine, including Open Office, Outlook 2007 and the latest Chrome version. And I continue to access rss feeds through IE 9.
In a nutshell, when I try to install IE 11, I get a message that says I must have SP 1. I get a message when attempting to install SP 1 it cannot be installed on my operating system. I've always had automatic updates turned on. An aside, my wife's laptop has W 7 home and IE 11 updated from previous IE versions. Also, I have a W 7 Pro 32 bit desktop that has IE 11 from previous versions. Puzzling.
Thanks in advance for advice.
My Computer
At a glance
Windows 7 Professional 64 bitCORE I54 GBIntel HD
- Computer type
- Laptop
- Computer Manufacturer/Model Number
- Acer 8172-6293
- OS
- Windows 7 Professional 64 bit
- CPU
- CORE I5
- Memory
- 4 GB
- Graphics Card(s)
- Intel HD
- Hard Drives
- 320 GB