Update kb2553347 returns error 6BB

zdzdz

New member
Local time
8:09 PM
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14
After the lastest Windows Update I get error code 6BB for kb2553347 (Update for Microsoft Office 2010 64-bit)

After the first time it gave me the error I tried sfc scannow and it found corrupt files (utc.app.json).
I found a solution for this - SFCFix (http://www.sysnative.com/niemiro/apps/SFCFix.exe)

Another run of scannow - no corrupted files.

But the update kept refusing to install.

I got Windows Update Readiness Tool. Ran it. Something got installed.
But that didn't help for 6BB error.

My CBS folder is 80Mb so I uploaded it to zippyshare. -> CBS.zip
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 Ultimate 64bit
CPU
Intel Dual Core E5200
Motherboard
MSI MS-7507
Memory
2x2GB DDR2 667Mhz Kingston
Graphics Card(s)
Palit GT 240
Hard Drives
500GB Seagate
Antivirus
ESET Smart Security
Browser
Google Chrome
There is no point in fixing those errors you found - they are not errors in the file system, but in detection, thanks to an MS screwup.
They promise that they'll get around to fixing them (but don't hold your breath!)
You can either ignore them, or uninstall KB3068708 and hide it when it reappears in the update list.
There are no significant errors in either CBS.log, CheckSUR.log, or the latest CBSPersist file.

Is Service Pack 2 for Office 2010 installed? - it's a pre-requisite for this update.

Try installing the patch from the download here...
https://support.microsoft.com/en-us/kb/2553347
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
I already tried the stand alone installer. Again crashes with error.
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 Ultimate 64bit
CPU
Intel Dual Core E5200
Motherboard
MSI MS-7507
Memory
2x2GB DDR2 667Mhz Kingston
Graphics Card(s)
Palit GT 240
Hard Drives
500GB Seagate
Antivirus
ESET Smart Security
Browser
Google Chrome
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