Solved Updates won't install

[Aperture]

I have four updates that will not install.
So far I have tried to double click them and go through the "Windows Update Error" wizard, I have also tried to launch the computer in Safe Mode with Networking, I tried to do it through the Microsoft website, I have turned off any anti-virus and anti-spam that I have but these four updates will simply not install.

Is there a workaround?

They are:
KB2515325
KB2522422
KB2492386
KB982018

I've tried again and again since they came out a few days ago and they download and seemingly install and the computer even wants to reboot but then I always get an Update notification error and they are still available for download.

Thanks

A

 

[mr pc]

You are not alone with this - it seems this happens to me every 3 months or so with absolutely no rhyme or reason. I honestly cannot put a finger on exactly what fixes it. I check to see if the the specific KBs are problematic, run restore points, check to see if your Windows Update is up to date, disable av, sometimes a simple reboot, and try this...

How do I reset Windows Update components?

Windows Update - Keep your PC up to date - Microsoft Windows

so many variables unfortunately

 

[johnnya]

Hi Aperture and welcome to the Forum. Another method you may try, is to download the four updates to your system and then try to install them ONE AT A TIME. The links to the four updates are below.
Hope this helps

Download details: Update for Windows 7 (KB2515325)

Download details: Update for Windows 7 (KB2522422)

Download details: Update for Windows Server 2003 (KB2492386)

Download details: Update for Windows 7 (KB982018)


Regards
JohnnyA

 

[crc1960eddie]

Updates

Try using Microsoft update instead of Windows update, check you're update history to see if they are marked as installed.

 

[Aperture]

I tried the direct links before, that's what I was referring to when I said that I "tried through the Microsoft site".

The only difference was that I got a message that said "this update is not applicable to your computer".

Weird.

A

 

[Hopalong X]

If they are shown as not needed or applicable then hide them and you won't be prompted to try to download and install them.
Tutorial to help.
http://www.sevenforums.com/tutorials/24376-windows-update-hide-restore-hidden-updates.html

Sometimes the Updater thinks you need them but if you tried manual and get not applicable then they are not needed.
Hide them and they won't bother you again.
Mike

 

[Aperture]

Ok, thanks for the information.
I will go ahead and hide them.

A

 

[albanberg]

Having same issue!

It says that these are Important Updates. It's a huge pain to need to reboot the machine all the time. I can't sleep it anymore with this issue.

 

[johnnya]

Hi Albanberg and welcome to the Forum. Have you tried the proposed solution on post #3? It has worked for some people with this problem.
Cheers
JohnnyA

 

[Hopalong X]

First-
I should have included this tutorial. http://www.sevenforums.com/tutorials/2797-windows-update-settings-change.html
Win Update can be set to notify you before it downloads or installs updates.

Second-
After that is set if they continue to try to install use the tutorial below to uninstall the messed up updates. They will be listed as unsuccessful. http://www.sevenforums.com/tutorials/24373-windows-update-uninstall-update.html
You can see in picture the Successful. The problem ones will be Unsuccessful.
Uninstall them and they can't try to install again if you set Win Update as I stated above.

Third-
Win Update will now tell you to download and install those same updates but then you hide them as in my original post.
You uninstalled them in Step 2 above so no more aggravation.


I hope that all makes sense.

1- Set Win Update to Notify not AUTO
2- Uninstall bad updates.
3- When Win Update shows download and install them again just hide them and they won't come back.

Sorry I didn't think about them trying to keep trying to install since they were already downloaded.
My bad.
Mike

I realize it is a pain and multi stepped but it is the only way I know to get rid of them and keep them gone.

 

[albanberg]

When I go to remove/delete the update, there's no place to click to remove it. I'm confused.

 

[derekimo]

When I go to remove/delete the update, there's no place to click to remove it. I'm confused.

Right click on an installed update and it says "Uninstall"

 

[albanberg]

But they are not installed. The install failed. Now my machine has to reboot twice to get to the desktop.

 

[albanberg]

By the way, thanks for responding. I really appreciate it. This is my work machine and I have no tech support. I am my business.

 

[albanberg]

Maybe I'm not being clear.

I have the same 4 updates trying to install as the OP, but they fail each time.
I took my machine off of the automatic update.
The updates are still trying to install and I have to reboot the machine each time I want to sleep it.

 

[Hopalong X]

I'm not sure how to get rid of them.

I understand you now. They are downloaded but not installed.

They are in a Temporary folder now but I don't know how to find it or which one.

 

[derekimo]

But they are not installed. The install failed. Now my machine has to reboot twice to get to the desktop.

By the way, thanks for responding. I really appreciate it. This is my work machine and I have no tech support. I am my business.

You're welcome.

Have you tried just hiding them? Right click, Hide update.

 

[Hopalong X]

They are in the Temp folder Derek.

So they try to install everytime he boots. A loop effect. I don't know where the Win Update Temp folder is or where to find it.
I never needed to.

So they are not showing as a download to install so he can't hide them.

Albanberg

I'm going to post for some more help. I'm not sure how to get rid of them I know they are in a Windows Temp folder but where?????

 

[albanberg]

Ah! Ok, I hid them. That might work.

I guess in some of my purging I got rid of SP1. Now that I have the auto install off, it's unclear to me how/where I download the update.

 

[albanberg]

Ok Hopalong, I may need to delete them that way if the hide does not work. Thanks.