Upgrade from Win 7 -> Win10 failed. Now other HD "system reserved"

JohnT87

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Upgrade from Win 7 -> Win10 failed. Now other HD "system reserved"

Hello,

I hope this is the correct sub-forum.

I have a family member with an issue that I cannot solve my googling the problem.

The family member tried to upgrade their windows 7 to windows 10. Something went wrong (apparently - I was not there) and it restored to Windows 7. Now one of their other hard drives appears to be completely empty (931gb of 931gb free) and it was renamed to "system reserved". The drive letters has been switched with the dvd-drive.

Is there any way to move the system reserved part to the c:\ drive where it belongs and save the data?

Thank you
 

My Computer My Computer

At a glance

Win 7 Ultiamte x64
Computer type
PC/Desktop
OS
Win 7 Ultiamte x64
All you have to do is set the C partition Active and run startup repair until windows boots again.

There is no moving of the system reserved partition, you are simply writing the system files to the C partition so windows will boot again, but as I have said, the C partition HAS to be marked Active in order to do that. It can easily be done with a partition Wizard Boot CD and a System Repair Disc, also known a Startup repair disc, made on any Windows 7 machine of the same bit version, 32 or 64 bit and of the same Service Pack version, hopefully your Windows version was Service Pack 1.

It can also be marked Active using Diskpart with your install DVD or aforementioned System repair disc.

Method 2

http://www.sevenforums.com/tutorials/71432-partition-mark-active.html
 

My Computer My Computer

At a glance

Windows 10 Pro x64Intel Core i7 6700KGSkill TridentZ RGB 16GB 3600 16-16-16-36EVGA GTX 980 Ti SC x2
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Skylake Special #666
OS
Windows 10 Pro x64
CPU
Intel Core i7 6700K
Motherboard
Asus Sabertooth Z170 Mark 1
Memory
GSkill TridentZ RGB 16GB 3600 16-16-16-36
Graphics Card(s)
EVGA GTX 980 Ti SC x2
Sound Card
Realtek High Definition
Monitor(s) Displays
AOC G2460PG
Screen Resolution
1920 x 1080 144Hz
Hard Drives
Samsung 860 Pro 256GB, Seagate Barracuda 4TB x2
PSU
EVGA 1000 P2, EVGA White Custom Braided Cables
Case
Corsair Vengeance C70 Gunmetal Black
Cooling
Corsair H100i v2, Corsair ML120 x2, Thermal Grizzly Kryonaut
Keyboard
Logitech G910 Orion Spectrum
Mouse
Logitech G700s
Internet Speed
Verizon Fios Quantum Gateway 75/75
Antivirus
Windows Defender, Malwarebytes Free 3.8.3
Browser
Chrome
Other Info
Corsair SP120 x4, LG Blu-ray Drive, Durabrand HT-395 100 Watt Dolby Digital Amp, Corsair H2100 Wireless 7.1 Headset
Hi,

Thanks a lot for your thorough reply. I will arrive at my parents house later today and then I will be able to actually take a look.

Would the situation change if the PC were to be found running Windows 7 64 bit @ SP 2?

Thank you!
 

My Computer My Computer

At a glance

Win 7 Ultiamte x64
Computer type
PC/Desktop
OS
Win 7 Ultiamte x64

My Computer My Computer

At a glance

Vista, Windows7, Mint Mate, Zorin, Windows 8from 1.6GHz Duo to i7
Computer Manufacturer/Model Number
HP, Dell, Gateway, Toshiba - 4 laptops and 2 desktops
OS
Vista, Windows7, Mint Mate, Zorin, Windows 8
CPU
from 1.6GHz Duo to i7
Monitor(s) Displays
2x HP w2207
Hard Drives
5x HDD, 7x SSD, 12x Externals
Keyboard
with trackball - no mices
Mouse
Trackball mice
Internet Speed
DSL 6000
Thank you for the assistance.

I performed the actions mentioned in the other thread you linked.

Weirdly under "my computer" the drive is still showing 931 of 931 gb being empty.

Would it make any sense to run a data-retrieval program?

Thanks
 

My Computer My Computer

At a glance

Win 7 Ultiamte x64
Computer type
PC/Desktop
OS
Win 7 Ultiamte x64
Did you actually open the drive to check what is in there.
 

My Computer My Computer

At a glance

Vista, Windows7, Mint Mate, Zorin, Windows 8from 1.6GHz Duo to i7
Computer Manufacturer/Model Number
HP, Dell, Gateway, Toshiba - 4 laptops and 2 desktops
OS
Vista, Windows7, Mint Mate, Zorin, Windows 8
CPU
from 1.6GHz Duo to i7
Monitor(s) Displays
2x HP w2207
Hard Drives
5x HDD, 7x SSD, 12x Externals
Keyboard
with trackball - no mices
Mouse
Trackball mice
Internet Speed
DSL 6000
Hello,

Thank you for your reponse.

We did indeed check the contents of the drive. There is one folder with the following contents:
VTjVDhB.png


After rebooting the PC and installing windows updates it seems the system recovery partition has returned. This time instead of sitting in the d:\ drive it created a new drive letter: g:\
 

My Computer My Computer

At a glance

Win 7 Ultiamte x64
Computer type
PC/Desktop
OS
Win 7 Ultiamte x64
There is no such thing as Windows 7 Service pack 2
 

My Computer My Computer

At a glance

Windows 10 Pro x64Intel Core i7 6700KGSkill TridentZ RGB 16GB 3600 16-16-16-36EVGA GTX 980 Ti SC x2
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Skylake Special #666
OS
Windows 10 Pro x64
CPU
Intel Core i7 6700K
Motherboard
Asus Sabertooth Z170 Mark 1
Memory
GSkill TridentZ RGB 16GB 3600 16-16-16-36
Graphics Card(s)
EVGA GTX 980 Ti SC x2
Sound Card
Realtek High Definition
Monitor(s) Displays
AOC G2460PG
Screen Resolution
1920 x 1080 144Hz
Hard Drives
Samsung 860 Pro 256GB, Seagate Barracuda 4TB x2
PSU
EVGA 1000 P2, EVGA White Custom Braided Cables
Case
Corsair Vengeance C70 Gunmetal Black
Cooling
Corsair H100i v2, Corsair ML120 x2, Thermal Grizzly Kryonaut
Keyboard
Logitech G910 Orion Spectrum
Mouse
Logitech G700s
Internet Speed
Verizon Fios Quantum Gateway 75/75
Antivirus
Windows Defender, Malwarebytes Free 3.8.3
Browser
Chrome
Other Info
Corsair SP120 x4, LG Blu-ray Drive, Durabrand HT-395 100 Watt Dolby Digital Amp, Corsair H2100 Wireless 7.1 Headset
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