Solved Urgent: Live Mail Hung Up!

mendopaul

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My Win Live Mail client is hung up trying to send a message that is no longer to the right address. It just sits there trying to send the message and will not go away. It is blocking any access to the Live Mail program itself to fix it. I'm at a loss as to what to do since it will not permit me access to the program. I'm a heavy emailer for my non-profit business. :cry:Help please! Thanks
 

My Computer My Computer

Computer Manufacturer/Model Number
Homebuilt
OS
Windows 7 64 bit Home Premium
CPU
Intel Core i5-2500K @ 3.30 ghz
Motherboard
ASUS P8Z68-V PRO GEN 3
Memory
8 GB of Corsair
Graphics Card(s)
Intel integrated
Sound Card
none, Realtek HD integrated
Monitor(s) Displays
ACER X223W LCD Monitor
Screen Resolution
VGA for the moment: to change
Hard Drives
Samsung 128gb 830 series SSD;
WDC WD15EARS 1.5 TB
PSU
HX 750 watt Corsair
Case
NZXT
Cooling
Cooler Master Hyper 212 Plus
Keyboard
MS Digital Multimedia Pro
Mouse
MS Wired Comfort Optical Mouse
Internet Speed
Cable ?
Disconnect from the internet completely then run live mail. Once your in goto the outbox and delete the offending email. Close Live mail. Now reconnect to the internet and launch live mail, hopefully you'll be able to carry on as normal ... hope this helps ;)
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built
OS
Windows 7 Ultimate 64bit
CPU
AMD Phenom Quad core 9950 black edition
Motherboard
Gigabyte
Memory
16Gb
Graphics Card(s)
2x XFX Radeon 5850
Sound Card
PCI Express X-Fi Titanium / Logitech G35
Monitor(s) Displays
2x HP 2410i
Screen Resolution
1920x1080
Hard Drives
2x 500Gb Seagate
1x 300Gb Seagate
1x 1Tb Seagate
2x 1Tb Hitatchi
PSU
Jean Tech Storm 700W
Case
Cooler Master COSMOS S
Cooling
Akasa Evo Blue Pro
Keyboard
Logitech G15
Mouse
Mad Catz M.M.O. 7
Internet Speed
12mb
Many thanks for your reply. I did as you suggested but it had no effect. After disconnecting from the internet Live Mail still would only display that message that it was trying to send to that incorrect address. In effect it is still hung up.
 

My Computer My Computer

Computer Manufacturer/Model Number
Homebuilt
OS
Windows 7 64 bit Home Premium
CPU
Intel Core i5-2500K @ 3.30 ghz
Motherboard
ASUS P8Z68-V PRO GEN 3
Memory
8 GB of Corsair
Graphics Card(s)
Intel integrated
Sound Card
none, Realtek HD integrated
Monitor(s) Displays
ACER X223W LCD Monitor
Screen Resolution
VGA for the moment: to change
Hard Drives
Samsung 128gb 830 series SSD;
WDC WD15EARS 1.5 TB
PSU
HX 750 watt Corsair
Case
NZXT
Cooling
Cooler Master Hyper 212 Plus
Keyboard
MS Digital Multimedia Pro
Mouse
MS Wired Comfort Optical Mouse
Internet Speed
Cable ?
Nick, your reply gave me an idea and I searched for a folder named Outbox and one came up but nothing in it. I have a feeling that was an obsolete folder from a prior installation and since then I've changed the location of my email. I'm still searching for that Outbox folder that has the offending messages in it but so far I've not been able to find it.
 

My Computer My Computer

Computer Manufacturer/Model Number
Homebuilt
OS
Windows 7 64 bit Home Premium
CPU
Intel Core i5-2500K @ 3.30 ghz
Motherboard
ASUS P8Z68-V PRO GEN 3
Memory
8 GB of Corsair
Graphics Card(s)
Intel integrated
Sound Card
none, Realtek HD integrated
Monitor(s) Displays
ACER X223W LCD Monitor
Screen Resolution
VGA for the moment: to change
Hard Drives
Samsung 128gb 830 series SSD;
WDC WD15EARS 1.5 TB
PSU
HX 750 watt Corsair
Case
NZXT
Cooling
Cooler Master Hyper 212 Plus
Keyboard
MS Digital Multimedia Pro
Mouse
MS Wired Comfort Optical Mouse
Internet Speed
Cable ?
I've finally found the outbox folder in the folder tree but I don't have permission to delete the messages in it. I built this machine and am the only user of it but I apparently am not regarded as the "administrator" for major changes. I'm once again in the clutches of the infamous Windows security apparatus and will now have to spend valuable hours trying to figure out how to become the Admin of my own machine. Anybody know how to become the Administrator of your own machine? And the only user listed?
 

My Computer My Computer

Computer Manufacturer/Model Number
Homebuilt
OS
Windows 7 64 bit Home Premium
CPU
Intel Core i5-2500K @ 3.30 ghz
Motherboard
ASUS P8Z68-V PRO GEN 3
Memory
8 GB of Corsair
Graphics Card(s)
Intel integrated
Sound Card
none, Realtek HD integrated
Monitor(s) Displays
ACER X223W LCD Monitor
Screen Resolution
VGA for the moment: to change
Hard Drives
Samsung 128gb 830 series SSD;
WDC WD15EARS 1.5 TB
PSU
HX 750 watt Corsair
Case
NZXT
Cooling
Cooler Master Hyper 212 Plus
Keyboard
MS Digital Multimedia Pro
Mouse
MS Wired Comfort Optical Mouse
Internet Speed
Cable ?
Right click on the folder and take ownership of it.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Win 10 Pro 64
CPU
Intel Core i7 960 @3.20 GHz
Motherboard
MSI MS7522
Memory
24.0 GB DDR3
Graphics Card(s)
EVGA GTX 750Ti
Monitor(s) Displays
LG E2341 23 Inch
Screen Resolution
1920x1080
Hard Drives
1TB Western Dgital 1002FAEX-00Y9A0
1TB Hitachi HDS721010CLA322
PSU
700 Watt
Case
Haf 912
Cooling
Fans
Keyboard
Logitech MK710
Mouse
Logitech M705
Internet Speed
Cable
Antivirus
AIS 2015 .10.0.2225
Browser
Firefox 49
Other Info
MalwareBytes Anti-Rootkit utility
Gary, I have a dumb problem. I built this machine but I'm not the "administrator" of it and I don't know how to become the admin. I've searched through the help stuff but still can't find any references as to how to become admin of the machine. I'm the only user but my account type is standard user. Thanks for your reply.
 

My Computer My Computer

Computer Manufacturer/Model Number
Homebuilt
OS
Windows 7 64 bit Home Premium
CPU
Intel Core i5-2500K @ 3.30 ghz
Motherboard
ASUS P8Z68-V PRO GEN 3
Memory
8 GB of Corsair
Graphics Card(s)
Intel integrated
Sound Card
none, Realtek HD integrated
Monitor(s) Displays
ACER X223W LCD Monitor
Screen Resolution
VGA for the moment: to change
Hard Drives
Samsung 128gb 830 series SSD;
WDC WD15EARS 1.5 TB
PSU
HX 750 watt Corsair
Case
NZXT
Cooling
Cooler Master Hyper 212 Plus
Keyboard
MS Digital Multimedia Pro
Mouse
MS Wired Comfort Optical Mouse
Internet Speed
Cable ?

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Win 10 Pro 64
CPU
Intel Core i7 960 @3.20 GHz
Motherboard
MSI MS7522
Memory
24.0 GB DDR3
Graphics Card(s)
EVGA GTX 750Ti
Monitor(s) Displays
LG E2341 23 Inch
Screen Resolution
1920x1080
Hard Drives
1TB Western Dgital 1002FAEX-00Y9A0
1TB Hitachi HDS721010CLA322
PSU
700 Watt
Case
Haf 912
Cooling
Fans
Keyboard
Logitech MK710
Mouse
Logitech M705
Internet Speed
Cable
Antivirus
AIS 2015 .10.0.2225
Browser
Firefox 49
Other Info
MalwareBytes Anti-Rootkit utility
Gary, that and some other posts did help and I thank you for the advice. I've learned a lot fighting this problem.
This forum is truly magnificent for the help and advice that is available from experienced people like you and Poo Man UK and others. I'm very appreciative for the help!
 

My Computer My Computer

Computer Manufacturer/Model Number
Homebuilt
OS
Windows 7 64 bit Home Premium
CPU
Intel Core i5-2500K @ 3.30 ghz
Motherboard
ASUS P8Z68-V PRO GEN 3
Memory
8 GB of Corsair
Graphics Card(s)
Intel integrated
Sound Card
none, Realtek HD integrated
Monitor(s) Displays
ACER X223W LCD Monitor
Screen Resolution
VGA for the moment: to change
Hard Drives
Samsung 128gb 830 series SSD;
WDC WD15EARS 1.5 TB
PSU
HX 750 watt Corsair
Case
NZXT
Cooling
Cooler Master Hyper 212 Plus
Keyboard
MS Digital Multimedia Pro
Mouse
MS Wired Comfort Optical Mouse
Internet Speed
Cable ?
Sorry, I failed to mentione that finally becoming the Admin gave me the permission to go in and delete the messages that were hanging up my Live Mail program and not permitting me to go in and delete the messed up messages. After deleting the Outbox stored messages the program returned to normal. I could never do that until I became "the admin".
 

My Computer My Computer

Computer Manufacturer/Model Number
Homebuilt
OS
Windows 7 64 bit Home Premium
CPU
Intel Core i5-2500K @ 3.30 ghz
Motherboard
ASUS P8Z68-V PRO GEN 3
Memory
8 GB of Corsair
Graphics Card(s)
Intel integrated
Sound Card
none, Realtek HD integrated
Monitor(s) Displays
ACER X223W LCD Monitor
Screen Resolution
VGA for the moment: to change
Hard Drives
Samsung 128gb 830 series SSD;
WDC WD15EARS 1.5 TB
PSU
HX 750 watt Corsair
Case
NZXT
Cooling
Cooler Master Hyper 212 Plus
Keyboard
MS Digital Multimedia Pro
Mouse
MS Wired Comfort Optical Mouse
Internet Speed
Cable ?
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