USB 3.0 Ports not working: AMD Drivers cannot fix

Hmm, I guess you're right.

Well for those who are looking for those drivers or are planning to install the drivers sometime, here's this capture I made and edited with paint highlighting how I found the chipset drivers in the AMD website:
Capture1.PNG
 

My Computer My Computer

At a glance

Windows 10 Pro 64-BitAMD A8-4500M APU8 GBAMD Radeon HD Graphics 1.90 GHz
Computer type
Laptop
Computer Manufacturer/Model Number
HP Envy Dv7-7223cl
OS
Windows 10 Pro 64-Bit
CPU
AMD A8-4500M APU
Motherboard
I dunno, System Information won't tell me :P
Memory
8 GB
Graphics Card(s)
AMD Radeon HD Graphics 1.90 GHz
Sound Card
AMD High Definition Audio Device
Monitor(s) Displays
AMD Radeon HD 7640G
Screen Resolution
1600x900
Hard Drives
Hitachi HTS547575A9E384 ATA Device
PSU
HP/Compaq R33030 Charger
Case
Swiss Gear 17"
Cooling
HP CoolSense
Keyboard
Standard PS/2 Keyboard
Mouse
Microsoft Basic Optical Mouse v2.0
Internet Speed
135.0 Mbps
Antivirus
Microsoft Security Essentials
Browser
Internet Explorer 11, Google Chrome, Mozilla Firefox
Other Info
My spiritual successor to the Toshiba Satellite L645D-S2025 (my first laptop which died of mismanagement primarily involving food :( )
Thanks for Posting that .. Looks the same as the Link i Posted in Post 6 :)
 

My Computer My Computer

At a glance

windows 7 home 64bitINTEL-CORE I716GB
Computer Manufacturer/Model Number
W530-3630QM1
OS
windows 7 home 64bit
CPU
INTEL-CORE I7
Memory
16GB
Hard Drives
750GB
Browser
Chrome
One more thing though. In device manager, there are two devices that have yellow signs: PCI Device and Unknown Device.

Should I do something about that?
 

My Computer My Computer

At a glance

Windows 10 Pro 64-BitAMD A8-4500M APU8 GBAMD Radeon HD Graphics 1.90 GHz
Computer type
Laptop
Computer Manufacturer/Model Number
HP Envy Dv7-7223cl
OS
Windows 10 Pro 64-Bit
CPU
AMD A8-4500M APU
Motherboard
I dunno, System Information won't tell me :P
Memory
8 GB
Graphics Card(s)
AMD Radeon HD Graphics 1.90 GHz
Sound Card
AMD High Definition Audio Device
Monitor(s) Displays
AMD Radeon HD 7640G
Screen Resolution
1600x900
Hard Drives
Hitachi HTS547575A9E384 ATA Device
PSU
HP/Compaq R33030 Charger
Case
Swiss Gear 17"
Cooling
HP CoolSense
Keyboard
Standard PS/2 Keyboard
Mouse
Microsoft Basic Optical Mouse v2.0
Internet Speed
135.0 Mbps
Antivirus
Microsoft Security Essentials
Browser
Internet Explorer 11, Google Chrome, Mozilla Firefox
Other Info
My spiritual successor to the Toshiba Satellite L645D-S2025 (my first laptop which died of mismanagement primarily involving food :( )
Select each Device right click on it select Propertys then Details Tab ... There might be some PCI VEN Numbers there please Post them ...
 

My Computer My Computer

At a glance

windows 7 home 64bitINTEL-CORE I716GB
Computer Manufacturer/Model Number
W530-3630QM1
OS
windows 7 home 64bit
CPU
INTEL-CORE I7
Memory
16GB
Hard Drives
750GB
Browser
Chrome
Select each Device right click on it select Propertys then Details Tab ... There might be some PCI VEN Numbers there please Post them ...

You mean this?
 

Attachments

  • Capture0.PNG
    Capture0.PNG
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My Computer My Computer

At a glance

Windows 10 Pro 64-BitAMD A8-4500M APU8 GBAMD Radeon HD Graphics 1.90 GHz
Computer type
Laptop
Computer Manufacturer/Model Number
HP Envy Dv7-7223cl
OS
Windows 10 Pro 64-Bit
CPU
AMD A8-4500M APU
Motherboard
I dunno, System Information won't tell me :P
Memory
8 GB
Graphics Card(s)
AMD Radeon HD Graphics 1.90 GHz
Sound Card
AMD High Definition Audio Device
Monitor(s) Displays
AMD Radeon HD 7640G
Screen Resolution
1600x900
Hard Drives
Hitachi HTS547575A9E384 ATA Device
PSU
HP/Compaq R33030 Charger
Case
Swiss Gear 17"
Cooling
HP CoolSense
Keyboard
Standard PS/2 Keyboard
Mouse
Microsoft Basic Optical Mouse v2.0
Internet Speed
135.0 Mbps
Antivirus
Microsoft Security Essentials
Browser
Internet Explorer 11, Google Chrome, Mozilla Firefox
Other Info
My spiritual successor to the Toshiba Satellite L645D-S2025 (my first laptop which died of mismanagement primarily involving food :( )
That Device is for your Card Reader .. What is the other one ?
 

My Computer My Computer

At a glance

windows 7 home 64bitINTEL-CORE I716GB
Computer Manufacturer/Model Number
W530-3630QM1
OS
windows 7 home 64bit
CPU
INTEL-CORE I7
Memory
16GB
Hard Drives
750GB
Browser
Chrome

My Computer My Computer

At a glance

Windows 10 Pro 64-BitAMD A8-4500M APU8 GBAMD Radeon HD Graphics 1.90 GHz
Computer type
Laptop
Computer Manufacturer/Model Number
HP Envy Dv7-7223cl
OS
Windows 10 Pro 64-Bit
CPU
AMD A8-4500M APU
Motherboard
I dunno, System Information won't tell me :P
Memory
8 GB
Graphics Card(s)
AMD Radeon HD Graphics 1.90 GHz
Sound Card
AMD High Definition Audio Device
Monitor(s) Displays
AMD Radeon HD 7640G
Screen Resolution
1600x900
Hard Drives
Hitachi HTS547575A9E384 ATA Device
PSU
HP/Compaq R33030 Charger
Case
Swiss Gear 17"
Cooling
HP CoolSense
Keyboard
Standard PS/2 Keyboard
Mouse
Microsoft Basic Optical Mouse v2.0
Internet Speed
135.0 Mbps
Antivirus
Microsoft Security Essentials
Browser
Internet Explorer 11, Google Chrome, Mozilla Firefox
Other Info
My spiritual successor to the Toshiba Satellite L645D-S2025 (my first laptop which died of mismanagement primarily involving food :( )
That one is pointing to the Chipset USB 3 ... You have said they are working ?
 

My Computer My Computer

At a glance

windows 7 home 64bitINTEL-CORE I716GB
Computer Manufacturer/Model Number
W530-3630QM1
OS
windows 7 home 64bit
CPU
INTEL-CORE I7
Memory
16GB
Hard Drives
750GB
Browser
Chrome

My Computer My Computer

At a glance

Windows 10 Pro 64-BitAMD A8-4500M APU8 GBAMD Radeon HD Graphics 1.90 GHz
Computer type
Laptop
Computer Manufacturer/Model Number
HP Envy Dv7-7223cl
OS
Windows 10 Pro 64-Bit
CPU
AMD A8-4500M APU
Motherboard
I dunno, System Information won't tell me :P
Memory
8 GB
Graphics Card(s)
AMD Radeon HD Graphics 1.90 GHz
Sound Card
AMD High Definition Audio Device
Monitor(s) Displays
AMD Radeon HD 7640G
Screen Resolution
1600x900
Hard Drives
Hitachi HTS547575A9E384 ATA Device
PSU
HP/Compaq R33030 Charger
Case
Swiss Gear 17"
Cooling
HP CoolSense
Keyboard
Standard PS/2 Keyboard
Mouse
Microsoft Basic Optical Mouse v2.0
Internet Speed
135.0 Mbps
Antivirus
Microsoft Security Essentials
Browser
Internet Explorer 11, Google Chrome, Mozilla Firefox
Other Info
My spiritual successor to the Toshiba Satellite L645D-S2025 (my first laptop which died of mismanagement primarily involving food :( )

My Computer My Computer

At a glance

Windows 10 Pro 64-BitAMD A8-4500M APU8 GBAMD Radeon HD Graphics 1.90 GHz
Computer type
Laptop
Computer Manufacturer/Model Number
HP Envy Dv7-7223cl
OS
Windows 10 Pro 64-Bit
CPU
AMD A8-4500M APU
Motherboard
I dunno, System Information won't tell me :P
Memory
8 GB
Graphics Card(s)
AMD Radeon HD Graphics 1.90 GHz
Sound Card
AMD High Definition Audio Device
Monitor(s) Displays
AMD Radeon HD 7640G
Screen Resolution
1600x900
Hard Drives
Hitachi HTS547575A9E384 ATA Device
PSU
HP/Compaq R33030 Charger
Case
Swiss Gear 17"
Cooling
HP CoolSense
Keyboard
Standard PS/2 Keyboard
Mouse
Microsoft Basic Optical Mouse v2.0
Internet Speed
135.0 Mbps
Antivirus
Microsoft Security Essentials
Browser
Internet Explorer 11, Google Chrome, Mozilla Firefox
Other Info
My spiritual successor to the Toshiba Satellite L645D-S2025 (my first laptop which died of mismanagement primarily involving food :( )

My Computer My Computer

At a glance

Windows 10 Pro 64-BitAMD A8-4500M APU8 GBAMD Radeon HD Graphics 1.90 GHz
Computer type
Laptop
Computer Manufacturer/Model Number
HP Envy Dv7-7223cl
OS
Windows 10 Pro 64-Bit
CPU
AMD A8-4500M APU
Motherboard
I dunno, System Information won't tell me :P
Memory
8 GB
Graphics Card(s)
AMD Radeon HD Graphics 1.90 GHz
Sound Card
AMD High Definition Audio Device
Monitor(s) Displays
AMD Radeon HD 7640G
Screen Resolution
1600x900
Hard Drives
Hitachi HTS547575A9E384 ATA Device
PSU
HP/Compaq R33030 Charger
Case
Swiss Gear 17"
Cooling
HP CoolSense
Keyboard
Standard PS/2 Keyboard
Mouse
Microsoft Basic Optical Mouse v2.0
Internet Speed
135.0 Mbps
Antivirus
Microsoft Security Essentials
Browser
Internet Explorer 11, Google Chrome, Mozilla Firefox
Other Info
My spiritual successor to the Toshiba Satellite L645D-S2025 (my first laptop which died of mismanagement primarily involving food :( )
Yes you see its a part of the Video Driver ... HP have started to do that roll Chipset USB 3 And Video as an all in one Driver ... It can be a real pain in the rear ...
 

My Computer My Computer

At a glance

windows 7 home 64bitINTEL-CORE I716GB
Computer Manufacturer/Model Number
W530-3630QM1
OS
windows 7 home 64bit
CPU
INTEL-CORE I7
Memory
16GB
Hard Drives
750GB
Browser
Chrome
Yes you see its a part of the Video Driver ... HP have started to do that roll Chipset USB 3 And Video as an all in one Driver ... It can be a real pain in the rear ...

So should I ignore it or should I do something about it?
 

My Computer My Computer

At a glance

Windows 10 Pro 64-BitAMD A8-4500M APU8 GBAMD Radeon HD Graphics 1.90 GHz
Computer type
Laptop
Computer Manufacturer/Model Number
HP Envy Dv7-7223cl
OS
Windows 10 Pro 64-Bit
CPU
AMD A8-4500M APU
Motherboard
I dunno, System Information won't tell me :P
Memory
8 GB
Graphics Card(s)
AMD Radeon HD Graphics 1.90 GHz
Sound Card
AMD High Definition Audio Device
Monitor(s) Displays
AMD Radeon HD 7640G
Screen Resolution
1600x900
Hard Drives
Hitachi HTS547575A9E384 ATA Device
PSU
HP/Compaq R33030 Charger
Case
Swiss Gear 17"
Cooling
HP CoolSense
Keyboard
Standard PS/2 Keyboard
Mouse
Microsoft Basic Optical Mouse v2.0
Internet Speed
135.0 Mbps
Antivirus
Microsoft Security Essentials
Browser
Internet Explorer 11, Google Chrome, Mozilla Firefox
Other Info
My spiritual successor to the Toshiba Satellite L645D-S2025 (my first laptop which died of mismanagement primarily involving food :( )
I do not see what you could do about it best ignored ...
 

My Computer My Computer

At a glance

windows 7 home 64bitINTEL-CORE I716GB
Computer Manufacturer/Model Number
W530-3630QM1
OS
windows 7 home 64bit
CPU
INTEL-CORE I7
Memory
16GB
Hard Drives
750GB
Browser
Chrome
Very well then. Thanks for your support!
 

My Computer My Computer

At a glance

Windows 10 Pro 64-BitAMD A8-4500M APU8 GBAMD Radeon HD Graphics 1.90 GHz
Computer type
Laptop
Computer Manufacturer/Model Number
HP Envy Dv7-7223cl
OS
Windows 10 Pro 64-Bit
CPU
AMD A8-4500M APU
Motherboard
I dunno, System Information won't tell me :P
Memory
8 GB
Graphics Card(s)
AMD Radeon HD Graphics 1.90 GHz
Sound Card
AMD High Definition Audio Device
Monitor(s) Displays
AMD Radeon HD 7640G
Screen Resolution
1600x900
Hard Drives
Hitachi HTS547575A9E384 ATA Device
PSU
HP/Compaq R33030 Charger
Case
Swiss Gear 17"
Cooling
HP CoolSense
Keyboard
Standard PS/2 Keyboard
Mouse
Microsoft Basic Optical Mouse v2.0
Internet Speed
135.0 Mbps
Antivirus
Microsoft Security Essentials
Browser
Internet Explorer 11, Google Chrome, Mozilla Firefox
Other Info
My spiritual successor to the Toshiba Satellite L645D-S2025 (my first laptop which died of mismanagement primarily involving food :( )
Most welcome :)
 

My Computer My Computer

At a glance

windows 7 home 64bitINTEL-CORE I716GB
Computer Manufacturer/Model Number
W530-3630QM1
OS
windows 7 home 64bit
CPU
INTEL-CORE I7
Memory
16GB
Hard Drives
750GB
Browser
Chrome
Hey same prob,
My pc had overheat problems few days ago. Actually not overheat the temperature would increase. I changed the location of my pc and now it is fixed. NVM, but I reinstalled my windows too, same as before, 7 ultimate 64 bit. Now my USB not working. I have USB 3.0 and 2.0 as well. But I don't know which is 2 and which is 3. My keyboard and mouse are working only on 2 ports, I think those 2 r USB 2.0. I reinstalled drivers, did everything and also followed this thread, but nothing. Here is my pc info:

Manufacture: MSI
AMD A10-7700K APU with Radeon(TM) R7 Graphics.
8 GB ram
Windows 7 ultimate 64 bit.
Amd A886-G45 motherboard.

Pls help.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64AMD A10-7700K APU with Radeon(TM) R7 Graphics8.00 GB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
MSI
OS
Windows 7 Ultimate x64
CPU
AMD A10-7700K APU with Radeon(TM) R7 Graphics
Motherboard
AMD A886 G45
Memory
8.00 GB
Hard Drives
1TB total with 5 partitions/volume
Antivirus
Windows Security Essentials
Browser
Chrome, internet explorer
But I don't know which is 2 and which is 3
All the computers I've had to deal with were black for the USB 2.0 ports and blue for the USB 3.0 ports. I've also seen orange used for the eSATA ports when the computer had them. USB 2.0 is supported by the BIOS but the USB 3.0 ports need drivers for Windows.
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64-bit, Windows 8.1 64-bit...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Customs, Dell, Gateway, HP, Toshiba, Acer, ASUS
OS
Windows 7 Ultimate 64-bit, Windows 8.1 64-bit, Mac OS X 10.10, Linux Mint 17, Windows 10 Pro TP
Keyboard
Microsoft
Mouse
Microsoft
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