USB drive not visible

MG312

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Hi

A few years ago I was given a couple of USB drives used for activating some software for a company I do some work for. The instructions on them say "Insert the CD Key into a USB port before running the software"

The software is now no longer needed and rather than throw the USB drives away I thought I'd reformat them and use them for storage.

Upon inserting them, Windows shows the usual "Installing device drivers" message, which then disappears. The USB's do not show as available, and do not appear on the "safely remove" list. I even used a defrag program which shows up hard drive partitions not usually visible - still not there.

Am I wasting my time?
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 Professional
It is possible that the company which provided you the drives put some sort of encryption in the hard drive's USB interface. If that is the case, you may be out of luck. But you could try the following, to see if it will work.

See if you can access the drives in Linux. Most Linux distros can be run entirely from DVD, without having to install anything on the hard drive. For example, Xubuntu Linux.

Go to www.xubuntu.com and create either a 32-bit or a 64-bit Xubuntu DVD. Then reboot your computer, making sure to boot from the DVD.

Choose the option to run Xubuntu from the DVD, rather than install it to the hard drive.

Once you are in Xubuntu, plug in your USB drive. After a few seconds, a file manager window should open, allowing you to see the contents of the drive. Note the hard drive label of the external drive - you will need this information for the next step.

Open a terminal window and run GParted. This is a partition tool. You can use this to delete all partitions and then create one new partition.
  • Be aware that deleting a partition will PERMANENTLY REMOVE all data that was in that partition.
Make sure that you partition the correct drive! DO NOT PARTITION YOUR WINDOWS DRIVE! The hard drive label will let you know which drive you are dealing with.

I'm not sure if you can format the drive using GParted. But there are other ways. Here is some info about how to format a drive in Ubuntu (same for Xubuntu):

https://askubuntu.com/questions/68809/how-to-format-a-usb-or-external-drive

Again, make sure you are formatting the correct drive! Do not format your Windows drive!

Once you have formatted the drive, you should be able to reboot into Windows and use the drive.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell
OS
Linux Mint 18.2 xfce 64-bit (VMWare host) / Windows 8.1 Pro 32-bit (VMWare guest)
CPU
Haswell
Memory
4 GB
Monitor(s) Displays
Acer 23"
Screen Resolution
1920 x 1080
Hard Drives
Two hard drives, 1TB each: One for Linux, one for my data.
Keyboard
IBM Model M
Antivirus
Sophos (Linux), Trend Micro (Windows)
Browser
Firefox, Opera
Other Info
I use Samba to share my data drive with the other computers at my house and with my guest session in VMWare Workstation Player.
Many thanks, I'll give that a try.
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 Professional
Did you try disk management?
Delete ALL partitions and create new. Format as Fat32.
 

My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    custom build
    OS
    Windows 7 HP 64
    CPU
    i5 6600K - 800MHz to 4200MHz
    Motherboard
    GA-Z170-HD3P
    Memory
    4+4G GSkill DDR4 3000
    Graphics Card(s)
    IG - Intel 530
    Monitor(s) Displays
    Samsung 226BW
    Screen Resolution
    1680x1050
    Hard Drives
    (1) -1 SM951 – 128GB M.2 AHCI PCIe SSD drive for Windows 7 and Lubuntu
    (2) -1 WD SATA 3 - 1T for Data
    (3) -1 WD SATA 3 - 1T for backup
    PSU
    Thermaltake 450W TR2 gold
    Keyboard
    Old and good Chicony mechanical keyboard
    Mouse
    Logitech mX performance - 9 buttons (had to disable some)
    Internet Speed
    500Mb/s
    Browser
    Firefox 64
    Other Info
    TinyWall firewall
  • Computer type
    Laptop
    System Manufacturer/Model Number
    Asus Q550LF
    OS
    Windows 7 Pro
    CPU
    i7-4500U 800MHz to 3.0GHz
    Motherboard
    Asus Q550LF
    Memory
    (4+4)G DDR3 1600
    Graphics Card(s)
    IG intel 4400 + NVIDIA GeForce GT 745M
    Sound Card
    Realtek
    Monitor(s) Displays
    LG Display LP156WF4-SPH1
    Screen Resolution
    1920 x 1080
    Hard Drives
    BX500 120G SSD for Windows and programs +
    1T HDD for data
    Internet Speed
    500 Mb/s
    Browser
    Firefox
    Other Info
    TinyWall firewall
Thanks Megahertz07

Just tried this.



Is the un-named volume of 39Mb the USB drive?
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 Professional
Should be on disk manager.
Open device manager and look for yellow alerts (driver problem).
 

My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    custom build
    OS
    Windows 7 HP 64
    CPU
    i5 6600K - 800MHz to 4200MHz
    Motherboard
    GA-Z170-HD3P
    Memory
    4+4G GSkill DDR4 3000
    Graphics Card(s)
    IG - Intel 530
    Monitor(s) Displays
    Samsung 226BW
    Screen Resolution
    1680x1050
    Hard Drives
    (1) -1 SM951 – 128GB M.2 AHCI PCIe SSD drive for Windows 7 and Lubuntu
    (2) -1 WD SATA 3 - 1T for Data
    (3) -1 WD SATA 3 - 1T for backup
    PSU
    Thermaltake 450W TR2 gold
    Keyboard
    Old and good Chicony mechanical keyboard
    Mouse
    Logitech mX performance - 9 buttons (had to disable some)
    Internet Speed
    500Mb/s
    Browser
    Firefox 64
    Other Info
    TinyWall firewall
  • Computer type
    Laptop
    System Manufacturer/Model Number
    Asus Q550LF
    OS
    Windows 7 Pro
    CPU
    i7-4500U 800MHz to 3.0GHz
    Motherboard
    Asus Q550LF
    Memory
    (4+4)G DDR3 1600
    Graphics Card(s)
    IG intel 4400 + NVIDIA GeForce GT 745M
    Sound Card
    Realtek
    Monitor(s) Displays
    LG Display LP156WF4-SPH1
    Screen Resolution
    1920 x 1080
    Hard Drives
    BX500 120G SSD for Windows and programs +
    1T HDD for data
    Internet Speed
    500 Mb/s
    Browser
    Firefox
    Other Info
    TinyWall firewall
Thanks.

Device Manager clear.
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 Professional
It may be that the USB stick isn't a drive. It can be just a read only device.
Does it show as a drive on BIOS?
 

My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    custom build
    OS
    Windows 7 HP 64
    CPU
    i5 6600K - 800MHz to 4200MHz
    Motherboard
    GA-Z170-HD3P
    Memory
    4+4G GSkill DDR4 3000
    Graphics Card(s)
    IG - Intel 530
    Monitor(s) Displays
    Samsung 226BW
    Screen Resolution
    1680x1050
    Hard Drives
    (1) -1 SM951 – 128GB M.2 AHCI PCIe SSD drive for Windows 7 and Lubuntu
    (2) -1 WD SATA 3 - 1T for Data
    (3) -1 WD SATA 3 - 1T for backup
    PSU
    Thermaltake 450W TR2 gold
    Keyboard
    Old and good Chicony mechanical keyboard
    Mouse
    Logitech mX performance - 9 buttons (had to disable some)
    Internet Speed
    500Mb/s
    Browser
    Firefox 64
    Other Info
    TinyWall firewall
  • Computer type
    Laptop
    System Manufacturer/Model Number
    Asus Q550LF
    OS
    Windows 7 Pro
    CPU
    i7-4500U 800MHz to 3.0GHz
    Motherboard
    Asus Q550LF
    Memory
    (4+4)G DDR3 1600
    Graphics Card(s)
    IG intel 4400 + NVIDIA GeForce GT 745M
    Sound Card
    Realtek
    Monitor(s) Displays
    LG Display LP156WF4-SPH1
    Screen Resolution
    1920 x 1080
    Hard Drives
    BX500 120G SSD for Windows and programs +
    1T HDD for data
    Internet Speed
    500 Mb/s
    Browser
    Firefox
    Other Info
    TinyWall firewall
Copy protected USB flash drives/ memory cards cannot be repurposed - normally :). They may have to be hacked to repurpose and use those as normal drives. For example https://www.mgfx.co.za/blog/buildin...n/repurpose-format-autodesk-usb-flash-drives/

You may have to google and find out whether any such hacks are available for repurposing the particular software vendor's copy protected drives. In any case, those hacks may or may not work for there are many variables in the hardware and firmware. Good luck.
 
Last edited:

My Computer

OS
Windows 7 Home Premium 32 bit
As an alternative, you could open the plastic shell that the drive is in, take the drive out, and then use the drive as a standard internal drive. In all likelihood, there is a standard SATA internal drive inside the shell. But that may not work either, in which case you could try the Linux method I posted above.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell
OS
Linux Mint 18.2 xfce 64-bit (VMWare host) / Windows 8.1 Pro 32-bit (VMWare guest)
CPU
Haswell
Memory
4 GB
Monitor(s) Displays
Acer 23"
Screen Resolution
1920 x 1080
Hard Drives
Two hard drives, 1TB each: One for Linux, one for my data.
Keyboard
IBM Model M
Antivirus
Sophos (Linux), Trend Micro (Windows)
Browser
Firefox, Opera
Other Info
I use Samba to share my data drive with the other computers at my house and with my guest session in VMWare Workstation Player.
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