USB Ports are not reading (no drivers installed)

[xxlizzielizxx]

Im currently experiencing this issue with my HP Probook 6470b, none of the usb ports are currently reading any device I plug in. I opened Device Manager and truoubleshooted the devices but I keep receiving a no driver found for this device error code 43. I installed a Driver Took Kit and updated all drivers but this is not helping. Any suggestions would be helpful.

 

[oscer1]

Hi welcome to 7F

go to hp support site and download and install the chip set drivers. see if that helps Drivers & Software for HP ProBook 6470b Notebook PC - HP Support Center.

 

[matts6887]

Well; try this: if there are any devices that are installed in the device manager; uninstall them; then reboot; and see if windows will detect them and install the drivers for them. if that does not do anything; post back.

 

[ComputerGeek]

Be more specific: Does this happen only with USB Mass Storage devices (such as USB memory sticks and external USB drives) or also with mouse/keyboard? Do your USB mouse / keyboard continue to work fine?