Various BSoD while gaming and some randomly while not gaming.

Shibbb

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So over the past couple of weeks i've been getting alot of BSoD while gaming on my laptop, the most common being failure to reset display drivers.
It seems to be a driver problem but I've tried re-installing them and it hasn't had an effect.
I wasn't sure how to properly do a fresh install so if someone could recommend a way of doing a fresh install.
Also more recently my GPU hasn't been appearing on my device manager randomly, but after a reset it comes back.
I've attached the dump files following the guides, not sure if I have done it properly though.
Help would be appreciated soon as I don't want this £1000 laptop to die :(
 
Last edited:

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Home Premium 64bit
CPU
Intel i7 3630 QM 2.4 GHz
Memory
2 x 4 GB DDR3
Graphics Card(s)
Nvidia Geforce GTX 675m and Intergrated Intel 4000 HD
Screen Resolution
1920 x 1080
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750gb HDD
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Razer Blackwidow Ultimate 2013
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Yeah, you are having problems with the Nvidia driver.

Your msinfo.32 shows that as disabled though, that could just be at the time the report was created.

Where did you get that driver, it appears to be a beta driver from Nvidia.

Have you tried just using the driver from the manufacturer? They usually modify drivers for their hardware.

I can see it is an older driver but that may be your best option,

MSI Global GT70 0NC 64

How is your laptop cooling? Have you made sure the cooling vents are clean?

All that being said, here is a useful guide for Nvidia drivers,

http://www.sevenforums.com/tutorials/327414-nvidia-drivers-avoid-problems.html

Try cleaning your laptop vents and doing a clean install of the driver from MSI to see if it makes a difference.

If you still want to do a clean install, this tutorial can help with that,

http://www.sevenforums.com/tutorials/219487-clean-reinstall-factory-oem-windows-7-a.html
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built
OS
Win 10 Pro x64
CPU
Intel I5-2500K @3.3GHz
Motherboard
Asrock P67 Extreme4
Memory
16GB G.Skill Ripjaws X (4x4GB)
Graphics Card(s)
EVGA GeForce 750 Ti SC 2GB
Sound Card
ASUS Xonar DG 5.1 Channels 24-bit 96KHz PCI Interface Sound
Monitor(s) Displays
auria eq2367
Screen Resolution
1920 x 1080
Hard Drives
250GB Samsung 850 EVO SSD
1TB WD Blue
1TB Hitachi
PSU
SeaSonic X 650W 80 Plus Gold
Case
Corsair Obsidian 750D
Cooling
Corsair H60, Three 140mm case fans
Keyboard
Logitech Wireless Keyboard K520
Mouse
Logitech Wireless Mouse M310
Internet Speed
Wave Broadband ~ 100 dn 5 up
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Windows Defender, Malwarebytes Premium
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Edge, IE11, Chrome
Other Info
Laptop specs: HP g7-1365dx /
CPU: AMD A6-3420M APU with Radeon(tm) HD Graphics /
RAM: Crucial 8Gb (2x4Gb) /
SSD: Crucial M4-CT128M4SSD2 ATA Device/ FW 000F /
GFX: AMD Radeon HD 6520G /
OS: Windows 10 Pro x64
Ok thanks, I disabled it so I could use my intel gpu so it would stop crashing. I'll re enable it now.
I'll try what you suggested and hope for the best :).
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Home Premium 64bit
CPU
Intel i7 3630 QM 2.4 GHz
Memory
2 x 4 GB DDR3
Graphics Card(s)
Nvidia Geforce GTX 675m and Intergrated Intel 4000 HD
Screen Resolution
1920 x 1080
Hard Drives
750gb HDD
Keyboard
Razer Blackwidow Ultimate 2013
Mouse
Razer TRON Mouse
Antivirus
Microsoft Security Essentials
Browser
Chrome
Well if you disabled it, try just removing the Nvidia drivers since they are being flagged in the dumps.

You can always come back to the previous advice. :)
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built
OS
Win 10 Pro x64
CPU
Intel I5-2500K @3.3GHz
Motherboard
Asrock P67 Extreme4
Memory
16GB G.Skill Ripjaws X (4x4GB)
Graphics Card(s)
EVGA GeForce 750 Ti SC 2GB
Sound Card
ASUS Xonar DG 5.1 Channels 24-bit 96KHz PCI Interface Sound
Monitor(s) Displays
auria eq2367
Screen Resolution
1920 x 1080
Hard Drives
250GB Samsung 850 EVO SSD
1TB WD Blue
1TB Hitachi
PSU
SeaSonic X 650W 80 Plus Gold
Case
Corsair Obsidian 750D
Cooling
Corsair H60, Three 140mm case fans
Keyboard
Logitech Wireless Keyboard K520
Mouse
Logitech Wireless Mouse M310
Internet Speed
Wave Broadband ~ 100 dn 5 up
Antivirus
Windows Defender, Malwarebytes Premium
Browser
Edge, IE11, Chrome
Other Info
Laptop specs: HP g7-1365dx /
CPU: AMD A6-3420M APU with Radeon(tm) HD Graphics /
RAM: Crucial 8Gb (2x4Gb) /
SSD: Crucial M4-CT128M4SSD2 ATA Device/ FW 000F /
GFX: AMD Radeon HD 6520G /
OS: Windows 10 Pro x64
So i installed the driver from the website and tried playing a game and still got a blue screen :/.
Also i cleaned out a bit of dust from the fan but that didn't seem to have any affect.
Not sure how to just attach just the info about the last crash i had but here is dump files again.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Home Premium 64bit
CPU
Intel i7 3630 QM 2.4 GHz
Memory
2 x 4 GB DDR3
Graphics Card(s)
Nvidia Geforce GTX 675m and Intergrated Intel 4000 HD
Screen Resolution
1920 x 1080
Hard Drives
750gb HDD
Keyboard
Razer Blackwidow Ultimate 2013
Mouse
Razer TRON Mouse
Antivirus
Microsoft Security Essentials
Browser
Chrome
Alright, well that didn't work. You mentioned you disabled the Nvidia card to make it stop crashing.

If you want to try that again but remove all the Nvidia drivers too.

Another thought would be to stress test the video card but we need to find you a stable driver, you're not overclocking the card are you?

Are you choosing clean install when you install your drivers?

Try one of the WHQL drivers and see how that works, Drivers | GeForce

This is the info from the crash,

Code:
[B][COLOR="Red"]BugCheck 116[/COLOR][/B], {fffffa8006c8e010, fffff880101474a4, ffffffffc000009a, 4}

Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+ada4a4 )

Followup: MachineOwner

BSOD Index

Usual causes: Video driver, overheating, bad video card, ?BIOS, ?Power to card
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built
OS
Win 10 Pro x64
CPU
Intel I5-2500K @3.3GHz
Motherboard
Asrock P67 Extreme4
Memory
16GB G.Skill Ripjaws X (4x4GB)
Graphics Card(s)
EVGA GeForce 750 Ti SC 2GB
Sound Card
ASUS Xonar DG 5.1 Channels 24-bit 96KHz PCI Interface Sound
Monitor(s) Displays
auria eq2367
Screen Resolution
1920 x 1080
Hard Drives
250GB Samsung 850 EVO SSD
1TB WD Blue
1TB Hitachi
PSU
SeaSonic X 650W 80 Plus Gold
Case
Corsair Obsidian 750D
Cooling
Corsair H60, Three 140mm case fans
Keyboard
Logitech Wireless Keyboard K520
Mouse
Logitech Wireless Mouse M310
Internet Speed
Wave Broadband ~ 100 dn 5 up
Antivirus
Windows Defender, Malwarebytes Premium
Browser
Edge, IE11, Chrome
Other Info
Laptop specs: HP g7-1365dx /
CPU: AMD A6-3420M APU with Radeon(tm) HD Graphics /
RAM: Crucial 8Gb (2x4Gb) /
SSD: Crucial M4-CT128M4SSD2 ATA Device/ FW 000F /
GFX: AMD Radeon HD 6520G /
OS: Windows 10 Pro x64
I tried some more drivers, installing them the way you suggested and still blue screened.
I also monitored the GPU temp before the blue screen and it was around 50 degrees Celsius so I don't think it's over heating
Do you think it's just a bad video card, is there a way of testing?
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Home Premium 64bit
CPU
Intel i7 3630 QM 2.4 GHz
Memory
2 x 4 GB DDR3
Graphics Card(s)
Nvidia Geforce GTX 675m and Intergrated Intel 4000 HD
Screen Resolution
1920 x 1080
Hard Drives
750gb HDD
Keyboard
Razer Blackwidow Ultimate 2013
Mouse
Razer TRON Mouse
Antivirus
Microsoft Security Essentials
Browser
Chrome

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built
OS
Win 10 Pro x64
CPU
Intel I5-2500K @3.3GHz
Motherboard
Asrock P67 Extreme4
Memory
16GB G.Skill Ripjaws X (4x4GB)
Graphics Card(s)
EVGA GeForce 750 Ti SC 2GB
Sound Card
ASUS Xonar DG 5.1 Channels 24-bit 96KHz PCI Interface Sound
Monitor(s) Displays
auria eq2367
Screen Resolution
1920 x 1080
Hard Drives
250GB Samsung 850 EVO SSD
1TB WD Blue
1TB Hitachi
PSU
SeaSonic X 650W 80 Plus Gold
Case
Corsair Obsidian 750D
Cooling
Corsair H60, Three 140mm case fans
Keyboard
Logitech Wireless Keyboard K520
Mouse
Logitech Wireless Mouse M310
Internet Speed
Wave Broadband ~ 100 dn 5 up
Antivirus
Windows Defender, Malwarebytes Premium
Browser
Edge, IE11, Chrome
Other Info
Laptop specs: HP g7-1365dx /
CPU: AMD A6-3420M APU with Radeon(tm) HD Graphics /
RAM: Crucial 8Gb (2x4Gb) /
SSD: Crucial M4-CT128M4SSD2 ATA Device/ FW 000F /
GFX: AMD Radeon HD 6520G /
OS: Windows 10 Pro x64
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