Solved Very Slow Computer - Possible Virus?

[jmrpjb]

My computerell Inspiron ONE_2020,Intel(R) Pentium(R) CPU G620T 2 2.20 GHz, RAM: 4. GB, 64-bit OS

Has been very slow for the last few days and I'm wondering if I've picked up a virus. I cleaned and fixed as much as I could with JetClean and I'm now in the process of scanning it with Malwarebytes Anti-Malware. I've attached a screenshot of some of the items Malwarebytes has detected and I'm sure you'll need more information so just let me know.

There's nothing like a slow computer to drive a person to drink so if there's anyone out there who can help, I would be so grateful.


Thank you

 

[koolkat77]

Hello jmrpjb,

Please carry out the steps below:

Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:

• Click on the rb:
• Type CMD on Search
• Left click and Run as Administrator
• Type SFC /scannow

Full tutorial here:

• http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Upload a screenshot of your hard disk using CrystalDiskInfo:

• CrystalDiskInfo - Software - Crystal Dew World
• http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html

Run Disk Check on your hard disk for file system errors and bad sectors on it:

• http://www.sevenforums.com/tutorials/433-disk-check.html

Make scans with the following:

:ar: Kaspersky TDSSKiller:

• Anti-rootkit utility TDSSKiller

:ar: ESET online scanner:

• Free Online Virus Scanner | ESET

Keep us posted.

 

[andrew129260]

Please read this entirely before we begin malware removal:


Before we start with malware assistance, I want to inform you of a few things:

1.) I am not a recognized malware removal expert. I do not have a certification from a malware removal school. Having said that, I have removed a lot of malware with PCs and have years of experience.
But just like no antivirus program is 100% effective, neither am I. My goal is to simply clean up your PC from any malware, and assist you in any way possible to help you secure your PC.

2.) Sevenforums (This forum)and I will NOT be held responsible for anything that might go wrong with your pc.

3.) You agree to follow all directions given, until I advise that your pc is clean and you are free of threats. You will not abandon the thread.

4.)

Do you agree to these terms?​

If yes, reply with a Yes. If not, please state so and I will flag an official malware remover, or I will recommend another place for malware removal assistance.

 

[jmrpjb]

Very Slow Computer - Possible Virus

Thank you very much for your help. (I sure didn't have to wait long.) I followed your instructions and have attached screenshots of my hard disk after using CrystalDisk. It looks O.K. and things are running a lot faster. I performed all the scans (no threats were found) but I didn't do the last one, ESET online scanner because it would have conflicted with my current anti-virus: Microsoft Security Essentials.

At any rate, everything seems to be running smoothly so, again, thank you very much.