Solved Very Strange Keyboard Issue

guys please help , i just bought a usb keyboard and its not functioning well.. i used to have ps2 keyboard b4 ds 1 but its now defective thats y i bought a new 1 . i have search everything on the web and it seems dat the only way is to use a ps2 adapter.. im planning to buy 1 if u advice me to..

i have talked with a technician and he told me to change my os to 32 since im using 64. is dat a valid reason ?
i attached my specs for u to see :
photo.php
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Intel
OS
Windows 7 Ultimate x64
CPU
Intel(R) Pentium(R) Dual CPU E2180
Motherboard
GA-VM900M
Memory
2048
Graphics Card(s)
None
Antivirus
Avast Free Anti-Virus
Browser
Google Chrome
OK, welcome to the forums, first things first, the technician is full of **** do not change from 64bit to 32bit. That will have no impact on how a USB device works.

Do other USB Devices work ok on your system?
 

My Computer My Computer

OS
Windows 7 Professional 64 bit
I would also say, you might get more help if you had started your own thread instead of jumping onto an old solved thread.

The only reason I saw this is because I was subscribed to it as I was helping the OP.
 

My Computer My Computer

OS
Windows 7 Professional 64 bit
I would also say, you might get more help if you had started your own thread instead of jumping onto an old solved thread.

The only reason I saw this is because I was subscribed to it as I was helping the OP.
My sentiments also, plus it would help if you toned down and/or eliminated the text talk.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Gateway DX4831-01e (Mid-Tower Desktop)
OS
Originally Win 7 Hm Prem x64 Ver 6.1.7600 Build 7601-SP1 | Upgraded to Windows 10 December 14, 2019
CPU
Intel i3 530 2.93GHz, 2933MHz 2 Cores 4 Logical Processors
Motherboard
Gateway H57M01 133 megahertz
Memory
6GB of 1,333MHz DDR3 SDRAM
Graphics Card(s)
32MB Intel Graphics Media Accelerator HD IGChip
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Gateway HX2000 20inch TFT active matrix TN
Screen Resolution
1600 x 900 x 59 hertz
Hard Drives
WDC WD10EADS-00M2B0 [HDD] (1000.20 GB) -- drive 0,
HL-DT-ST DVDRAM GH41N [CD-ROM dr]
Four card readers, and Four USB 2.0
PSU
300watts.
Case
Mid-Tower Desktop
Cooling
Stock from Gateway
Keyboard
Natural Ergonomic Keyboard 4000, see Other Info
Mouse
Orig. Gateway wore out now using Insignia USB wired optical
Internet Speed
Vz FIOS 10ms png 57.64Mbps down 65.53Mbps up Speedtest.org
Antivirus
Zamana Anti-logger with Anti-malware, MSE, Windows Firewall,
Browser
IE11.0.9600.19399-Upd ver11.0.135, Firefox 68.0.1 x64
Other Info
System Specs by Belarc.

BIOS: American Megatrends Inc. P01-A0 11/17/2009

Replaced the MS 'Natural' Standard PS/2 Enhanced 101-102 Keyboard with a new Natural Ergonomic Keyboard 4000 on August 1st 2014.

Canon Pixma MG3222 Printer.

Updated to IE11 on 12102015 | Fios Quantum Router g1100

Additional AV: SpywareBlaster, manual Mbam, SAS
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