VIRUS has formatted hard drive

dkny1221

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i had a bad virus attack on 19/11/2011 and it formatted my hard drive but for some strange reason took all of my files but left notepad files ive used a program to find some system restore files and there from before the 19/11/2011 and there on my usb drive and don't know what to do with them in case i damage my computer more ive lost over 200GB of files what would be my next steps to recover all of my files as ive used one certain program called undo delete and it saying that the all the files are still there ive not done anything else since then
 

My Computer My Computer

OS
Windows 7 Home Premium 64bit
You can still boot into windows, right?

If it were me, I'd make an image backup of the infected hard drive and then try using the undo delete software. Then if it recovers what you're looking for, save those files on an external hard drive and attempt a system restore by booting off the Windows 7 installation disc.

That way, if the undo delete process fails or messes something up, you can restore the image as it is right now and try something else. Otherwise, if it does work you'll have the files you want extracted and can safely attempt to restore the machine without worrying about losing your data. If the restore doesn't work properly you can do a clean install; you'll have to reinstall all of your programs as well but at least you'll have your files

Good luck!
 

My Computer My Computer

Computer Manufacturer/Model Number
Alienware m15x (my main PC)
OS
Windows 7 Ultimate x64
CPU
Intel Core i7 740QM
Memory
G. Skill 8GB (2x4GB) DDR3 @ 1333MHz
Graphics Card(s)
nVidia GeForce GTX 460M
Sound Card
IDT Integrated HD Audio
Monitor(s) Displays
15.6HDF+ WLED
Screen Resolution
1600 x 900
Hard Drives
240GB OCZ Agility 3 SSD
Mouse
Razer Orochi
Internet Speed
50Mb/s
Other Info
Intel Ultimate N Wi-Fi Link 5300, Bluetooth 2.0
yes i can still boot into it and everything so what do you want me to do as my next few steps and il follow your instructions please as i really really need these files back some way some how thank you
 

My Computer My Computer

OS
Windows 7 Home Premium 64bit
yes i can still boot into it and everything so what do you want me to do as my next few steps and il follow your instructions please as i really really need these files back some way some how thank you
Well you will be able to recover some files with programs but you will never be able to recover ALL the files on the formatted drive
 

My Computer My Computer

Computer Manufacturer/Model Number
Homebuilt
OS
Windows 7 Home Premium x64
CPU
Core i7 2600K
Motherboard
Asus P8Z77-V LX
Memory
4GB DDR3 Kingston HyperX
Graphics Card(s)
Gigabyte GTX 670
Sound Card
Realtek HD Audio
Monitor(s) Displays
Delium Monitor
Screen Resolution
1360 x 768
Hard Drives
C: (500GB)
PSU
Corsair 620W
Case
Antec
Cooling
Cooling Master
Keyboard
Logitech
Mouse
Logitech wireless mouse M 505
Internet Speed
60MBPS
Do you have multiple hard drives/volumes or was the data stored on the same volume as the OS? If you have a standard setup, you most likely have one physical disk with a ~100mb system partition and one main partition for all programs, files, etc. If this is your setup and you can still boot into windows then your drive was NOT formatted
 

My Computer My Computer

Computer Manufacturer/Model Number
Alienware m15x (my main PC)
OS
Windows 7 Ultimate x64
CPU
Intel Core i7 740QM
Memory
G. Skill 8GB (2x4GB) DDR3 @ 1333MHz
Graphics Card(s)
nVidia GeForce GTX 460M
Sound Card
IDT Integrated HD Audio
Monitor(s) Displays
15.6HDF+ WLED
Screen Resolution
1600 x 900
Hard Drives
240GB OCZ Agility 3 SSD
Mouse
Razer Orochi
Internet Speed
50Mb/s
Other Info
Intel Ultimate N Wi-Fi Link 5300, Bluetooth 2.0
i dont think it completely formatted it as once the virus had attacked the pc and took all of the files windows did not as to be re installed or anything
 

My Computer My Computer

OS
Windows 7 Home Premium 64bit
for all what i know i only have a C drive 290GB hard drive
 

My Computer My Computer

OS
Windows 7 Home Premium 64bit
for all what i know i only have a C drive 290GB hard drive

:confused: you say it formatted your hard drive and now your saying that you're still able to boot into windows ???!!
 

My Computer My Computer

Computer Manufacturer/Model Number
Homebuilt
OS
Windows 7 Home Premium x64
CPU
Core i7 2600K
Motherboard
Asus P8Z77-V LX
Memory
4GB DDR3 Kingston HyperX
Graphics Card(s)
Gigabyte GTX 670
Sound Card
Realtek HD Audio
Monitor(s) Displays
Delium Monitor
Screen Resolution
1360 x 768
Hard Drives
C: (500GB)
PSU
Corsair 620W
Case
Antec
Cooling
Cooling Master
Keyboard
Logitech
Mouse
Logitech wireless mouse M 505
Internet Speed
60MBPS
when the vrius attacked my pc i restarted it and it just let me log back in as usual but all of the files have disapiered and it took my hard drive to over 200GB off free space so im not sure if the vrius has formatted it or just taken the files and hidden them or something
 
Last edited:

My Computer My Computer

OS
Windows 7 Home Premium 64bit
for all what i know i only have a C drive 290GB hard drive

:confused: you say it formatted your hard drive and now your saying that you're still able to boot into windows ???!!
My thoughts exactly, which is why I wanted to check the hard drive configuration

@dkny1221 Do you have an external hard drive you can use to store a backup? Not a flash drive, this will need to be almost the same size as your system drive (depending on how full your drive is)
 

My Computer My Computer

Computer Manufacturer/Model Number
Alienware m15x (my main PC)
OS
Windows 7 Ultimate x64
CPU
Intel Core i7 740QM
Memory
G. Skill 8GB (2x4GB) DDR3 @ 1333MHz
Graphics Card(s)
nVidia GeForce GTX 460M
Sound Card
IDT Integrated HD Audio
Monitor(s) Displays
15.6HDF+ WLED
Screen Resolution
1600 x 900
Hard Drives
240GB OCZ Agility 3 SSD
Mouse
Razer Orochi
Internet Speed
50Mb/s
Other Info
Intel Ultimate N Wi-Fi Link 5300, Bluetooth 2.0
Have a looky here pal windows recovery virus ... maybe you were hit with something like this which has hidden your files :(

If your drive was formatted you wouldn't be able to boot into windows ;)
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built
OS
Windows 7 Ultimate 64bit
CPU
AMD Phenom Quad core 9950 black edition
Motherboard
Gigabyte
Memory
16Gb
Graphics Card(s)
2x XFX Radeon 5850
Sound Card
PCI Express X-Fi Titanium / Logitech G35
Monitor(s) Displays
2x HP 2410i
Screen Resolution
1920x1080
Hard Drives
2x 500Gb Seagate
1x 300Gb Seagate
1x 1Tb Seagate
2x 1Tb Hitatchi
PSU
Jean Tech Storm 700W
Case
Cooler Master COSMOS S
Cooling
Akasa Evo Blue Pro
Keyboard
Logitech G15
Mouse
Mad Catz M.M.O. 7
Internet Speed
12mb
i have got a seagate expansion portable usb drive if that is any help which is a 250gb drive
 

My Computer My Computer

OS
Windows 7 Home Premium 64bit
i have got a seagate expansion portable usb drive if that is any help which is a 250gb drive
Perfect, how much free space do you have on it?
 

My Computer My Computer

Computer Manufacturer/Model Number
Alienware m15x (my main PC)
OS
Windows 7 Ultimate x64
CPU
Intel Core i7 740QM
Memory
G. Skill 8GB (2x4GB) DDR3 @ 1333MHz
Graphics Card(s)
nVidia GeForce GTX 460M
Sound Card
IDT Integrated HD Audio
Monitor(s) Displays
15.6HDF+ WLED
Screen Resolution
1600 x 900
Hard Drives
240GB OCZ Agility 3 SSD
Mouse
Razer Orochi
Internet Speed
50Mb/s
Other Info
Intel Ultimate N Wi-Fi Link 5300, Bluetooth 2.0
ive got 50gb available but if need be i can just copy them files onto my ps3 or something if you want me to
 

My Computer My Computer

OS
Windows 7 Home Premium 64bit
Yes you'll likely need most of that 250gb for a backup if you indeed have 200gb worth of files.

Before you proceed, as PooMan UK suggested, are you sure that these files aren't simply hidden?

Refer to the following and see if showing hidden files reveals the data you think is missing:
http://www.sevenforums.com/tutorials/394-hidden-files-folders-show-hide.html

There are three possible outcomes:
1. You enable it and see your files
2. A virus won't let you enable it
3. You enable it and still can't find your files

Let me know what happens and we can proceed from there
http://www.sevenforums.com/tutorials/394-hidden-files-folders-show-hide.html
 

My Computer My Computer

Computer Manufacturer/Model Number
Alienware m15x (my main PC)
OS
Windows 7 Ultimate x64
CPU
Intel Core i7 740QM
Memory
G. Skill 8GB (2x4GB) DDR3 @ 1333MHz
Graphics Card(s)
nVidia GeForce GTX 460M
Sound Card
IDT Integrated HD Audio
Monitor(s) Displays
15.6HDF+ WLED
Screen Resolution
1600 x 900
Hard Drives
240GB OCZ Agility 3 SSD
Mouse
Razer Orochi
Internet Speed
50Mb/s
Other Info
Intel Ultimate N Wi-Fi Link 5300, Bluetooth 2.0
See if Unhide.exe (http://download.bleepingcomputer.com/grinler/unhide.exe) (by Grinler) helps...
Once the program has been downloaded, double-click on the Unhide.exe icon on your desktop and allow the program to run. This program will remove the +H, or hidden, attribute from all the files on your hard drives. If there are any files that were purposely hidden by you, you will need to hide them again after this tool is run."
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Bruce ... somewhere in his 40's
OS
Windows 7 Ultimate 32bit SP1
CPU
Intel(R) Core(TM)2 Quad CPU @ 2.40GHz, 2400 MHz
Motherboard
INTEL/D975XBX2
Memory
4 GB
Graphics Card(s)
ATI Radeon HD 2600 Pro
Monitor(s) Displays
Samsung SyncMaster 914v
Screen Resolution
1280 x 1024
Hard Drives
2/500GB each ... ST3500630AS ATA Device.
One is not connected
PSU
Rocketfish 700 W
Case
G.Skill Gigabyte Chassis
Keyboard
Standard PS/2 Keyboard
Mouse
Microsoft PS/2 Mouse
Internet Speed
DSL
Antivirus
Avira Internet Security
Browser
IE 11
Other Info
ATI HDMI Audio
just tried it and it didnt reveal the missing files just like the notepad files that are in the folders not the videos aswell though but when i was using that undo delete i managed to recover some files dont know if they could be of any help there is ntuser.dat.LOG1
ntuser.dat.LOG2
ntuser.dat.LOG2.LOG1
ntuser.dat.LOG2.LOG2
ntuser.dat.LOG2{c6f31789-28b0-11e1-8963-0021853beaf7}.TM.blf
ntuser.dat.LOG2{c6f31789-28b0-11e1-8963-0021853beaf7}.TMContainer00000000000000000001.regtrans-ms
ntuser.dat{7cc945c0-12ae-11e1-817a-0021853beaf7}.TM.blf
ntuser.dat{7cc945c0-12ae-11e1-817a-0021853beaf7}.TMContainer00000000000000000001.regtrans-ms
ntuser.dat{7cc945c0-12ae-11e1-817a-0021853beaf7}.TMContainer00000000000000000002.regtrans-ms
NTUSER.DAT{059eedb3-7ec7-11e0-b93a-0021853beaf7}.TM.blf
NTUSER.DAT{c1b2f318-ec00-11e0-b4fc-0021853beaf7}.TMContainer00000000000000000001.regtrans-ms
NTUSER.DAT{c1b2f318-ec00-11e0-b4fc-0021853beaf7}.TMContainer00000000000000000002.regtrans-ms
NTUSER.DAT{c768b1eb-86b0-11e0-a74d-0021853beaf7}.TM.blf
ntuser.pol

also just noticed on all of my files it has a strange user on it with like a coded type of username but not a registered user off my pc
 

My Computer My Computer

OS
Windows 7 Home Premium 64bit
just tried it and it didnt reveal the missing files just like the notepad files that are in the folders not the videos aswell though but when i was using that undo delete i managed to recover some files dont know if they could be of any help there is ntuser.dat.LOG1
ntuser.dat.LOG2
ntuser.dat.LOG2.LOG1
ntuser.dat.LOG2.LOG2
ntuser.dat.LOG2{c6f31789-28b0-11e1-8963-0021853beaf7}.TM.blf
ntuser.dat.LOG2{c6f31789-28b0-11e1-8963-0021853beaf7}.TMContainer00000000000000000001.regtrans-ms
ntuser.dat{7cc945c0-12ae-11e1-817a-0021853beaf7}.TM.blf
ntuser.dat{7cc945c0-12ae-11e1-817a-0021853beaf7}.TMContainer00000000000000000001.regtrans-ms
ntuser.dat{7cc945c0-12ae-11e1-817a-0021853beaf7}.TMContainer00000000000000000002.regtrans-ms
NTUSER.DAT{059eedb3-7ec7-11e0-b93a-0021853beaf7}.TM.blf
NTUSER.DAT{c1b2f318-ec00-11e0-b4fc-0021853beaf7}.TMContainer00000000000000000001.regtrans-ms
NTUSER.DAT{c1b2f318-ec00-11e0-b4fc-0021853beaf7}.TMContainer00000000000000000002.regtrans-ms
NTUSER.DAT{c768b1eb-86b0-11e0-a74d-0021853beaf7}.TM.blf
ntuser.pol

also just noticed on all of my files it has a strange user on it with like a coded type of username but not a registered user off my pc
Maybe you still have some viruses on your computer also....

do a Hitman Pro scan please: Home - SurfRight
after that TDSSKiller: Anti-rootkit utility TDSSKiller
 

My Computer My Computer

Computer Manufacturer/Model Number
Homebuilt
OS
Windows 7 Home Premium x64
CPU
Core i7 2600K
Motherboard
Asus P8Z77-V LX
Memory
4GB DDR3 Kingston HyperX
Graphics Card(s)
Gigabyte GTX 670
Sound Card
Realtek HD Audio
Monitor(s) Displays
Delium Monitor
Screen Resolution
1360 x 768
Hard Drives
C: (500GB)
PSU
Corsair 620W
Case
Antec
Cooling
Cooling Master
Keyboard
Logitech
Mouse
Logitech wireless mouse M 505
Internet Speed
60MBPS
Other than the missing files, how is the computer running? Are you getting any fake antivirus warnings that popup or scans that start by themselves? Is there any abnormal behavior other than the missing files?

The most common infections I've been seeing lately are the fake antivirus ones. I always use Maleware bytes at work to clean out infections, it's free and keeps itself updated:
Malwarebytes Anti-Malware 1.60.0.1800 - TechSpot Downloads

Try running a scan with it and see if it picks anything up. Might I also ask what antivirus software, if any, you use on your computer?
 

My Computer My Computer

Computer Manufacturer/Model Number
Alienware m15x (my main PC)
OS
Windows 7 Ultimate x64
CPU
Intel Core i7 740QM
Memory
G. Skill 8GB (2x4GB) DDR3 @ 1333MHz
Graphics Card(s)
nVidia GeForce GTX 460M
Sound Card
IDT Integrated HD Audio
Monitor(s) Displays
15.6HDF+ WLED
Screen Resolution
1600 x 900
Hard Drives
240GB OCZ Agility 3 SSD
Mouse
Razer Orochi
Internet Speed
50Mb/s
Other Info
Intel Ultimate N Wi-Fi Link 5300, Bluetooth 2.0
ive ran them and surfright found loads of errors but nothing to techinical and anti rootkit found

Event Object
Suspicious sptd ( LockedFile.Multi.Generic )
and 3 files found in the following locations
HKLM\SYSTEM\ControlSet001\Services\sptd
HKLM\SYSTEM\ControlSet002\Services\sptd
C:\Windows\System32\Drives\sptd.sys

also i use avast anti virus as my anti virus device
 

My Computer My Computer

OS
Windows 7 Home Premium 64bit
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