VX-3000 Life cam

[stothy862]

Having problems running this on a 64 bit machine.

I have installed all the drivers etc. but it doesn't even appear in device manager, it's as if it cannot be found at all!

Any Ideas?

 

[Einbrecher]

I am having a similar problem

I'm running windows 7 ultimate 64-bit edition. The cam (same model) came earlier today and I've been combing the net for solutions.

I've gone to microsoft's website for the cam and downloaded the windows 7 32/64 bit drivers like I've seen a lot of solutions post - LifeCam3.0 . (This has all been done at least 3-4 times and doing it again as I write this...in between attempts I uninstalled the drivers via device manager as well as the software). There are no errors during the installation, everything runs smoothly and I'm prompted to plug in the device.

I pop it in and windows makes the "device connected" sound and immediately a bubble pops up saying the device has malfunctioned and windows doesn't recognize it. Under devices its listed as "unknown device" and pretty much everything else is unknown. It displays the error message

"Windows has stopped this device because it has reported problems. (Code 43)"

If I go further into the manager and try to update the drivers, it says it's completely up to date based on online sources and the CD.

"The best driver software for your device is already installed"

I upgraded from XP to 7 a few days ago with a clean install on a stable machine that supports 64 bit...I have no idea what's wrong. Any help?

EDIT: I have tried rebooting before installations, rebooting once its installed and then plugging in the camera and various combinations.

 

[reghakr]

Didn't it state on the box what opiating systems were compatible?

 

[stothy862]

I brought it before the launch of w7

and tbh I've done everything from lc 3 to drivers and nothing!

 

[reghakr]

How about contacting the manufacturer or see if they have a support forum.

 

[stothy862]

Microsoft? Yehh, they haven't helped at all! So I came to 7 experts!

 

[reghakr]

I meant the LifeCam3.0

 

[stothy862]

Lifecam is run my microsoft, which makes it even worse it doesn't work!

 

[reghakr]

Well, thtat's a bummer

 

[stothy862]

Yuhu!

 

[Einbrecher]

Microsoft states on its website for the LifeCam vx-3000 that it is compatible with both 32 and 64 bit versions of Windows 7

 

[reghakr]

I'll bet they don;t give a link to the drivers though, correct?

 

[swarfega]

It is compatible as its working here. Dont install the drivers on the cd. Windows Update should spot the cam.

 

[Einbrecher]

I've uninstalled the software, drivers, new and old, rebooted my machine, then plugged it in. As soon as I do, a "Driver Not Recognized" alert pops up, followed by "Your Device was not properly installed" and whatnot.

Should I swap out cams at the store and try with a different one, or is this an ID-10-T mistake on my part?

 

[stothy862]

Mine just aint recognised.