W7: BSOD when shutting down!

[Hpro1]

Hello!

Few days ago when I was shutting down my Windows, I immediately got the blue screen when I pressed "Shut Down" I have not downloaded anything or played with any settings, so I have no clue why did this come. I have tried booting and shutting down the PC with each RAM separately, but it has showed the blue screen always. (For sure the RAMs are not broken).
This is the error thing I get when the PC restarts automatically:

I have added a required file as a attachment also.
I haven't find any solutions yet ( ntoskrnl.exe is causing it )
Big thank you for all the helpers!

E: I did the sfc /scannow Log in attachment

 

[axe0]

Please remove all pirated programs and such from your system before we can start troubleshooting.
The Forum rules is meant for everything regarding piracy

• Discussing it,
• Asking for guidance,
• Asking for a crack,
• The use of it,
• Etc.

4) No piracy or discussion of piracy allowed at all. Such as software, music, videos and other intellectual property violations (e.g. downloading youtube videos locally etc).

 

[Hpro1]

Hello,
I have had more pirated programs as the PC wasn't originally my, but I have tried to delete all of them that I know / is visible. I don't know what more pirated things I have but I will delete them if someone could help locating them.
Thank you!

 

[axe0]

We cannot help you locate them all, a lot of the generic piracy is through executables or other files which we cannot see, you have to do it on your own.

 

[Hpro1]

Hi,
I had few programs, but now I have deleted them completely, so I have no more pirated programs or software in this PC anymore.

 

[axe0]

OK

Please ensure that you are running 1 model of memory, mixed memory can cause problems.
The best would be to get a kit and replace the memory completely instead of adding a stick, even if the model & make is the same there is a difference that may cause problems, this can be prevented with a kit.

[Memory Device (Type 17) - Length 28 - Handle 0014h]
  Physical Memory Array Handle  0012h
  Memory Error Info Handle      [Not Provided]
  Total Width                   [Unknown]
  Data Width                    64 bits
  Size                          [Not Populated]
  Form Factor                   01h - Other
  Device Set                    [None]
  Device Locator                DIMM0
  Bank Locator                  Bank0
  Memory Type                   02h - Unknown
  Type Detail                   0000h -
  Speed                         0MHz
  Manufacturer                  Manufacturer00
  Serial Number                         
  Asset Tag Number                                    
  Part Number                                         
[Memory Device (Type 17) - Length 28 - Handle 0016h]
  Physical Memory Array Handle  0012h
  Memory Error Info Handle      [Not Provided]
  Total Width                   64 bits
  Data Width                    64 bits
  Size                          1024MB
  Form Factor                   09h - DIMM
  Device Set                    [None]
  Device Locator                DIMM1
  Bank Locator                  Bank1
  Memory Type                   18h - Specification Reserved
  Type Detail                   0080h - Synchronous
  Speed                         1333MHz
  Manufacturer                  Samsung       
  Serial Number                         
  Asset Tag Number                                    
  Part Number                   [COLOR="Red"]M378B2873FHS-CH9[/COLOR]     
[Memory Device (Type 17) - Length 28 - Handle 0018h]
  Physical Memory Array Handle  0012h
  Memory Error Info Handle      [Not Provided]
  Total Width                   64 bits
  Data Width                    64 bits
  Size                          2048MB
  Form Factor                   09h - DIMM
  Device Set                    [None]
  Device Locator                DIMM2
  Bank Locator                  Bank2
  Memory Type                   18h - Specification Reserved
  Type Detail                   0080h - Synchronous
  Speed                         1333MHz
  Manufacturer                  Samsung       
  Serial Number                         
  Asset Tag Number                                    
  Part Number                   [COLOR="red"]M378B5673FH0-CH9[/COLOR]      
[Memory Device (Type 17) - Length 28 - Handle 001ah]
  Physical Memory Array Handle  0012h
  Memory Error Info Handle      [Not Provided]
  Total Width                   64 bits
  Data Width                    64 bits
  Size                          4096MB
  Form Factor                   09h - DIMM
  Device Set                    [None]
  Device Locator                DIMM3
  Bank Locator                  Bank3
  Memory Type                   18h - Specification Reserved
  Type Detail                   0080h - Synchronous
  Speed                         1333MHz
  Manufacturer                  Hynix         
  Serial Number                         
  Asset Tag Number                                    
  Part Number                   [COLOR="red"]HMT451U6AFR8C-PB[/COLOR]

 

[Hpro1]

Hi!
I tried each ram stick separately also in each slot, but always when I shut down the PC, came the blue screen. What should I try next, this is so fustrating

 

[axe0]

I only asked to make sure that you run 1 memory model at the same time
Please make sure that you run only 1 make & model of memory, thus run 1 memory kit at the same time. This is not for testing purpose.

Please run the DM Log Collector again and upload a new zip file, like you did in the first post.

 

[Hpro1]

I did that. I have 1x Hynix 4GB, 1GB Samsung & 2GB samsung, and 1GB Kingston.

I tried installing only Samsung RAM, but came blue screen, only Hynix ram, but same problem.

Will try again with one model and run the test

 

[axe0]

FYI, the DM Log Collector is NOT a test, it is a tool for collecting data we need for analysis.

 

[Hpro1]

Yea, I didn't mean typing test.

But here are the data files

 

[axe0]

I would suggest that you try a memory kit.

 

[Hpro1]

Do you count kit also if there is two Samsung rams 1x1GB and 1x2GB. Or does they have to be for example Samsung 2x4GB?

 

[axe0]

A kit = memory that has been tested to work with each other with the same make & model, if you buy memory for example 2x8GB then you have a kit as that has been tested to work with each other and have the same make & model.

Memory that is of the same make & model but either is added = NO kit, there is a change that can affect stability in an unfortunate way.

It is unlikely that memory sticks from a kit have different memory sizes.

 

[Hpro1]

Ok, thanks. I will try when I have the chance to buy new RAM sticks. It is weird that the blue screen came suddenly, as I didn't have kits like 3 weeks ago when there was no blue screen.

Thanks still for the advice, I will return when I have the kits.

 

[axe0]

That is a thing yes, problems don't have to occur immediately but you can expect them anytime unfortunately.