W7 has lost its boot setup

jenny712

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Sorry if this is in the wrong section but I'm not sure where it should be. It's a kind of crash :o

Our computer has a dual-boot XP and W7 system.
XP is in a 21GB partition labeled 'D'.
Windows 7 is in a 211GB partition labeled 'C'.

When booting, the menu used to show two options:
'Earlier version of Windows'
'W7'

We asked a friend to remove the XP option from the Boot Menu so that the computer went straight into Windows 7. He installed a program called EasyBCD and tried to fix it with that.

I'm not sure what went wrong but he accidentally removed BOTH boot options. He's just emailed me at work and says, "Now, when I try to 'Add New Entry', I get the message "The boot configuration data store could not be opened. The volume for a file has been externally altered so that the opened file is no longer valid."

He's apparently asked the EasyBCD people for help but they haven't responded. Does anyone here have any suggestions about how he can fix this?
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 Ultimate 32bit
Download SuperGrub and burn it to a cd, boot from CD and select one of the two options at the bottom of the list to boot into windows. Once in Windows right click my computer > properties > advanced system settings > click the settings button under start up and recovery. you can select what OS to boot (windows wise) and the menu timeout.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Win 7 Ultimate x64
CPU
AMD Athlon 64 X2 Dual Core Processor 6400+ 3.21 GHz
Memory
6 GB
Graphics Card(s)
Saphire 7870
Hard Drives
kingston 250GB SSD (main OS drive)
Seagate Barracuda ST325041
Seagate Barracuda ST350084
Antivirus
kaspersky
Browser
firefox and/or chrome
Well...I've just had a look at the computer and it's still running. I mean, our friend didn't turn it off after the problem with EasyBCD in case he couldn't boot it again.

So I can access the area that you described without needing a boot CD. I'm looking at the Startup and Recovery settings screen as I type this.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
My build
OS
Win7 Ultimate SP1
CPU
Intel Core i5 9400 Coffee Lake 14nm
Motherboard
Asus Prime H310M-E R2.0 (LGA1151)
Memory
16G DDR4
Graphics Card(s)
NVidia GeForce GTX 960
Sound Card
Realtek High Definition Audio (mobo)
Monitor(s) Displays
Asus PA248 24" 16:10 format
Screen Resolution
1920x1200@59Hz
Hard Drives
1863GB Seagate ST2000DM
3726GB Seagate ST4000DM
1863GB Seagate ST2000DM
6TB Seagate
465GB NVMe Samsung SSD 970
PSU
750G2
Case
Tower
Cooling
Standard
Keyboard
USB
Mouse
USB
Internet Speed
920Mbs/480Mbs
Antivirus
Malwarebytes
Browser
Firefox
oh thats good! I just fixed a desktop (again) with almost identical issue. so give it a try and let me know how it goes, if you get errors try and take a pic, or if all else fails write it down :p
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Win 7 Ultimate x64
CPU
AMD Athlon 64 X2 Dual Core Processor 6400+ 3.21 GHz
Memory
6 GB
Graphics Card(s)
Saphire 7870
Hard Drives
kingston 250GB SSD (main OS drive)
Seagate Barracuda ST325041
Seagate Barracuda ST350084
Antivirus
kaspersky
Browser
firefox and/or chrome
Alternatively, boot from a Macrium WinPE ISO and use the menu option to rebuild the Windows bootloader.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Golden Mk. I.4
OS
Windows 10 Pro x64 ; Xubuntu x64
CPU
Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz
Motherboard
Gigabyte P55A-UD3R Rev.1. Award BIOS F13
Memory
16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24)
Graphics Card(s)
EVGA NVidia GTX 560 1024MB
Sound Card
Realtek Integrated
Monitor(s) Displays
Dual Samsung SyncMaster 2494HS
Screen Resolution
1920*1080 and 1920*1080
Hard Drives
1*Samsung 840 EVO 120GB SSD;
1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
1*Samsung F1 SpinPoint 1TB;
2*Western Digital 1TB External USB 3.0
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0
PSU
Thermaltake ToughPower QFan 750W
Case
Thermaltake Element S VK60001W2Z
Cooling
Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans
Keyboard
Logitech G110
Mouse
Logitech MX518
Felon, I don't understand. Why would I use a boot CD to get back to the area I'm already in?

As I said, I haven't rebooted since EasyBCD caused the problem.

Right now, I'm looking at the settings under Startup and Recovery. Windows 7 is already selected. Isn't it possible that EasyBCD hasn't managed to actually change anything?

Also, using cmd as administrator and typing bcdedit, nothing has changed since EasyBCD was run. 'Windows Legacy OS loader' still shows its original settings as does the 'Windows Boot Loader' section. Nothing there has changed.
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 Ultimate 32bit
well have you tried what Golden said? if so and still no go, use a different win7 computer and create a rescue disk. Thats what I did to fix mine.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Win 7 Ultimate x64
CPU
AMD Athlon 64 X2 Dual Core Processor 6400+ 3.21 GHz
Memory
6 GB
Graphics Card(s)
Saphire 7870
Hard Drives
kingston 250GB SSD (main OS drive)
Seagate Barracuda ST325041
Seagate Barracuda ST350084
Antivirus
kaspersky
Browser
firefox and/or chrome
I don't seem to be getting through to you. Sorry, I'll have to try and find another forum. Thanks anyway.
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 Ultimate 32bit
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