WD External HDD suddenly not showing up on My Computer

elfinblues

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Hello everyone. My first post here, and I really hope someone out there might be able to help. I'm pretty worried about losing all my files.

I have had a Western Digital externall hard drive permanently attached to my wife's old desktop PC (which runs XP) for a year or so. I've always been very pleased with it - it connected perfectly, and it has always just shown up in My Computer there as an extra drive. Perfect. However, that PC was getting old and the memory nearly full, so I copied all my important files (family photos, etc.) to my WD HDDm disconnected it from the old desktop, connected it to my much newer laptop (which runs Windows 7), and hey presto - it appeared in Computer. Again, perfect, no problem. However, I realised that I had not transferred all the files I needed from the old desktop to the HDD, so I had tp disconnect the HDD from the laptop and reconnect it to the desktop again with the intention of transferring the files I'd forgotten to transfer first time around. And this time, the HDD did not appear in My Computer. It DID appear in the little icon, bottom screen right, which you click to safely remove something, and it did show up in Devices, it just didn't show up in My COmputer, so I couldn't access it. The exact same thing happened when I tried to connect it back to my laptop - it's there in the "safely remove" icon and in Devices, but not in My Computer.

I am not very computer literate, but I've tried everything I can think of to fix this and nothing is working. I am worried as the files & photos I have on my HDD are so important, and I am completely baffled as to why something that connected perfectly well to both older desktop and newer laptop first time around should stubbornly refuse to be fully recognised by both computers second time around.

If anyone here can offer some help, I would be massively grateful. Thanks very much in advance.
 

My Computer My Computer

At a glance

Windows 7
OS
Windows 7
Hello and welcome E mate hook up the drive > go to Start > type in cmd > right click on the small black window and run as admin > then type diskpart > hit Enter > at DISKPART type list disk > it should then show all the drives that are hooked up take a look at my pic (my screen is blue / white out of choice yours will be black / white).

Tell us what you see better still a screen shot using snip > Star type snip > pin to taskbar (very handy there) the screen will go milky drag a line arounf the screen part you want and then > File > sSave as (I put mine on the desktop for easy access but you can put it where you like)

When posting back just below the reply window there is manage attachments > browse and pick the screen shot > upload and post back.
 

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My Computer My Computer

At a glance

Desk1 7 Home Prem / Desk2 10 Pro / Main lap A...Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i...Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop...Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
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