WD Hard 1TB detect and show up but only as a Shortcut

[omidmkh622]

oh god now what should I do?

 

[omidmkh622]

Miracle man, where are you? :'((((

 

[Kyutae]

do you want to send it to data rescue? I know some very inexpensive data recovery company, probably just less than 150 bucks.

 

[omidmkh622]

New Things...

When I Fill all of my USB Ports HDD can be recognized.
Hard Drive can recognize in DiskManagement, WD Data Lifegaurd, and any where
But Drive Icon doesn't show up in My Computer anymore.

Now what guys?

 

[omidmkh622]

ScreenShots:

 

[omidmkh622]

Note: I must fill all of my USB Ports to Hard Drive be recognized like this.
I mean when other USB Ports are empty HDD acts as same mode.

 

[jumanji]

I am still skeptical. In my opinion the HDD inside the enclosure is dead beyond recovery - most possible reason too many bad sectors.

In the Windows Disk Management screenshot you posted, your WD Elements HDD has no drive letter. Shows no file system. Without the drive letter, on which drive are you running the checkdisk ckdsk I: /f /r? Which is drive I:???? Also in the list of WDM it shows Capacity 931.48 GB and Free space 931.48GB. What does it signify? It signifies that the actual HDD inside the enclosure is not being read at all.

However I am just curious. Just fill up all the USB ports including the WD 1TB external as you said and post a full,untruncated screenshot of Windows Disk Management showing all the drives plugged into the USB ports.Let me see all the drives connected in the USB ports in the Windows Disk Management.

Follow the guidelines in this tutorial to post the full, untruncated screenshot of Windows Disk Management http://www.sevenforums.com/tutorials/274797-disk-management-post-screen-capture-image.html In particular you should hide the Console Tree and Action Pane and also adjust the seperators so that no information is lost.

A sample screenshot:

 

[omidmkh622]

I went to"Change Drive Letter and Paths / Add /" and saw it's "I".

Here you are, a good screenshot.

 

[jumanji]

There is no indication that the drive letter has been taken by it. If taken it should appear as ( I: ) in WDM like it appears as ( G: ) ( H: ) on other drives. ( When you click on "OK" that drive letter should appear on the drive within a second. Looks like it did not happen.)

Please wait for CKWD, the WD man here on the Quick Test error message. ( I have already sent a PM to him)

 

[omidmkh622]

All right. thanks for information

But wait for who/what?? I didn't get :|

 

[jumanji]

CKWD is one of our forum members. He works for WD and so may know better about WD drives. Usually he does not come in weekends. Anyway my PM ( Private Message) should have reached him. You may have to wait for him to respond when he is free.

 

[omidmkh622]

Ok Thanks a lot Jumanji <3

 

[omidmkh622]

Somebody please tell me what should I do?? :|

 

[jumanji]

Please have a look at this. https://community.wd.com/t/quick-test-on-drive-did-not-complete/15039 That should answer your question.

You yourself can google search with this search terms

"Western Digital drive Status code 07 ( Failed read test element) Failure checkpoint =97 (Unknown test)"

 

[CKWD]

But wait for who/what?? I didn't get :|

For me.

Hello!

Thank you Jumanji for the PM.

I know I'm a bit late here on the thread, but I haven't been here that much lately. That will be changed.

I see this is an unpleasant and a bit odd issue, and I don't think what I have to say on it is much better, unfortunately. :/

The Status code = 07 from the WD DLG software means a “read element failure”. Quick test usually runs for a couple of minutes or a bit more but it looks like there are damaged sectors that cannot be read from the system, it could be a whole section from the disk. The test has stopped, restarted a few times (which implies it perhaps got stuck for a brief moment), couldn't get pass that damaged section of the drive and eventually failed to finish. That is why other softwares used on the drive would have also gotten stuck or become unresponsive. :/

Basically, this means the drive is too damage to function properly. I saw you need the data from the drive, I suppose you didn't manage to retrieve it? :/

My best advice here would be to stop using any other software on that drive as it has read errors, not hardware ones (that we know of), so it is possible to actually damage it more. :/

You could contact professional data recovery services, WD has partners, and if the warranty for the drive applies – try to RMA it.

WD Data recovery partners:
Support Answers

WD Warranty check:
Support Answers

WD Warranty Policy:
Support Answers

Best of luck!

CK_WD