What caused the BSOD after running Windows Experience

Neumeier

New member
Local time
9:34 AM
Messages
3
Attached is the .dmp file
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Gateway S-5600D
OS
Windows 7 Ultimate 64-bit SP1
CPU
2 Intel Pentium D 3.00 GHz
Motherboard
Intel
Memory
4.00 GB
Graphics Card(s)
NVIDIA Quadro FX 540
Hard Drives
Internal Kingston SH103S3120G ATA, Samsung SSD 840 Series ATA

External My Passport 0740, Toshiba HDD
Antivirus
Norton
Browser
Chrome, IE 10
Hello and welcome Neumier mate it looks like you have a graphics driver issue

Code:
DEFAULT_BUCKET_ID:  [COLOR=#ff0000]GRAPHICS_DRIVER_TDR_FAULT[/COLOR]

CUSTOMER_CRASH_COUNT:  1

BUGCHECK_STR:  0x116

CURRENT_IRQL:  0

ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) amd64fre

STACK_TEXT:  
fffff880`03091a58 fffff880`042fd388 : 00000000`00000116 fffffa80`095fd4e0 fffff880`0f3f7568 00000000`00000000 : nt+0x6f980
fffff880`03091a60 00000000`00000116 : fffffa80`095fd4e0 fffff880`0f3f7568 00000000`00000000 00000000`00000002 : dxgkrnl+0x5d388
fffff880`03091a68 fffffa80`095fd4e0 : fffff880`0f3f7568 00000000`00000000 00000000`00000002 00000000`00000000 : 0x116
fffff880`03091a70 fffff880`0f3f7568 : 00000000`00000000 00000000`00000002 00000000`00000000 00000000`00000000 : 0xfffffa80`095fd4e0
fffff880`03091a78 00000000`00000000 : 00000000`00000002 00000000`00000000 00000000`00000000 fffff880`042fd092 : nvlddmkm+0x14c568


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nvlddmkm+14c568
fffff880`0f3f7568 4055            push    rbp

SYMBOL_STACK_INDEX:  4

SYMBOL_NAME:  nvlddmkm+14c568

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nvlddmkm

IMAGE_NAME:  [COLOR=#ff0000]nvlddmkm.sys
[/COLOR]
BUCKET_ID:  WRONG_SYMBOLS

FAILURE_BUCKET_ID:  WRONG_SYMBOLS

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:wrong_symbols

FAILURE_ID_HASH:  {70b057e8-2462-896f-28e7-ac72d4d365f8}

Followup: MachineOwner
---------

Now the first step to take is to update that driver and I am pretty sure this is the one you want because that is an unusual card to me at least NVIDIA DRIVERS 270.73Certified
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
Thanks for the help.

The Graphics card is a Nvidia Quadro FX540.

Nvidia points me to this driver:

NVIDIA

Version: R304 U4 (307.45) WHQL
Release Date: 2012.11.19


If I run a Windows update, I am told the driver is up to date.

The current version is 9.18.13.908 Date 1/30/2015

The Computer works fine except if I run Windows Experience, then it crashes and my printer does not work.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Gateway S-5600D
OS
Windows 7 Ultimate 64-bit SP1
CPU
2 Intel Pentium D 3.00 GHz
Motherboard
Intel
Memory
4.00 GB
Graphics Card(s)
NVIDIA Quadro FX 540
Hard Drives
Internal Kingston SH103S3120G ATA, Samsung SSD 840 Series ATA

External My Passport 0740, Toshiba HDD
Antivirus
Norton
Browser
Chrome, IE 10
Hi Neumeier,

There should be an Nvidea control panel on your system, it will be in the MS control panel.

try updating from there.
Help tab >> technical support > on Nvidea page >> drivers... use thier tool

Roy
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
medionl/Aspire 6930G/acer x55a
OS
W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
CPU
E5300 dual core
Motherboard
medion MS7366
Memory
3gb
Graphics Card(s)
Nvidia Geforce 7100 Nforce 630i
Monitor(s) Displays
avixc
Internet Speed
n (isp resticted to 72)
Antivirus
mse/pands
Browser
palemoon
Other Info
Belkin Fd7050 n USB using Railink RT2870 drivers, more upto date
sorry late reply mate do as Roy has advised and frankly I am not a fan of the Windows update feature it is worth the electrons it takes up to run.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
Thanks for the help.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Gateway S-5600D
OS
Windows 7 Ultimate 64-bit SP1
CPU
2 Intel Pentium D 3.00 GHz
Motherboard
Intel
Memory
4.00 GB
Graphics Card(s)
NVIDIA Quadro FX 540
Hard Drives
Internal Kingston SH103S3120G ATA, Samsung SSD 840 Series ATA

External My Passport 0740, Toshiba HDD
Antivirus
Norton
Browser
Chrome, IE 10
No worries mate as long as it has got you going again.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
Back
Top