Solved What do I do?

[gregrocker]

i agree you should try the failed updates individually and isolate the one(s) which fail to install, try to find out why - they may not be needed.

If Updates which you feel you need fail to install, or cause problems, then open a support case on Windows Update website. This support is by e-mail but is effective over a reasonable period of correspondence. We also have an Updates forum which may be able to help with specific issues.

Of course you can uninstall problematic Updates, or roll back the Restore point set for each.

The compatibility issue obviously wasn't a deal killer so I'd just watch performance closely. Google repeat errors in Event Viewer>Admin View to find how others have solved them, also in Performance log and other Advanced tools referenced earlier.

 

[mccoady]

Thanks I've set Windows Update to download and notify me only so far I've got 4 out of 66 that failed to install so in order to try installing these individually will Windows Update eventually re-download these again?

 

[gregrocker]

If you need them. They may have failed because it turned out they weren't needed.

Remember to check Optional Updates for the real goodies: driver updates.

 

[mccoady]

Thanks for all the help but I may be back to square one I can't get iTunes 10 to install and I have to have iTunes.

After the repair I went to safe mode to uninstall iTunes 9 (image had iTunes 9) using Revo Uninstaller then rebooted to desktop so I could install iTunes 10 prior to this computer problem I had been running iTunes 10. I did deauthorize iTunes 9 before uninstalling it.. Now I'm getting this error when running the installer:

"There is a problem with the Windows Installer package a program run as part of the setup did not finish as expected." I click ok instead of cancel and it continues to install but when it opens iTunes I get this message:

"The registry settings used by the iTunes drivers for importing and burning CDs and DVDs are missing. This can happen as a result of installing other cd software, Please reinstall iTunes."

Reinstalling or using iTunes repair does no good it does look like when iTunes did open I had my songs although there were some duplicates. The songs I did try played and seemed to have the right file path although I didn't notice an iTunes folder in "Music". I did make a backup of my files before the Windows Repair Install and I did restore them prior to installing iTunes 10.

Any idea what I can do, am I going to have to run the Windows 7 Repair Install again or run a clean install and completely reformat/reinstall Windows which I hope is a last resort?

Is this a Windows or Itunes problem?

 

[gregrocker]

Run http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

I'm not sure why you did all of that in Safe Mode with the ITunes uninstall - maybe monkeying like this with ITunes caused your probs in the first place.

Revo is fine, but deauthorizing and messing with the registry is asking for trouble.

If System File Checker doesn't help, try System Restoring to before you did the uninstall then install normally.

If this fails, I'd re-authorize and reinstall 9, uninstall it correctly to see if a normal install of ITunes 10 works for you. It always works for me on dozens of installs of it.

 

[mccoady]

Ok ran SFC and it was fine.

The reason I deauthorized iTunes is because when it came to the compatibility screen in Repair Install it suggested I do that but I also went ahead and uninstalled it which I guess was a mistake doing that.

I ran Disk Check and it must have removed my System Restore points because now it shows none so I can't do that.

I just tried to install iTunes 9 and it seemed to install fine until I tried to open it and a screen came up " The "iTunes Library.itl" can't be read because it was created by a newer version of iTunes. Remember I said I restored my backed up files, well I did this not knowing iTunes would not work at the time.

Boy this has been such a mess I'm really getting frustrated!

What happens if I run the Repair Install again do you think this will help with iTunes, or do you think I will first have to restore to the bad image (iTunes 9 was on it) and then Repair Install?

 

[gregrocker]

Repair Install was going to be my next suggestion.


Then try installing ITunes 10 without any special steps. If it fails, open a new thread in General for Itunes experts to see it, include exact steps taken and verbatim error messages. See if Itunes has it's own forum as well.

If you do go ahead with old image, save a current system image first.

 

[mccoady]

Will try Repair Install first not holding out much hope for it since I think it will save current settings which apparently aren't working right in regards to iTunes.

Thanks for all the help!

 

[gregrocker]

You might want to go for the perfect clean reinstall which we can help you with, then save a backup image so you never have to do one again.

 

[mccoady]

Well I tried the Repair Install and no go same thing I was really not wanting to do a clean because it will take installing so many programs from scratch but I may have no choice, it's a shame though because everything seems to be working fine except that iTunes 9 or 10 won't install. I think one major mistake I made was restoring my backup files which included the iTunes 10 Folder before I had iTunes 10 installed and working, when I made that image a year ago iTunes 9 was installed.

I did read somewhere to try deleting the Temp folder, rebooting and then try reinstalling iTunes but I cannot seem to get all my programs shut down so I can delete it.

It's been a year since I've did a clean install and that was a first so don't remember but should Windows provide all of the drivers?

Does a new Windows 7 image backup overwrite any existing images currently on an external drive for that computer

 

[gregrocker]

You can delete the Itunes temp files by unhiding all files in Control Panel>Folder Options>View, then browsing the Appdata temp folders for ITunes. I would uninstall Itunes first with Revo in Advanced mode to see if it gets them first.

You may want to post up an ITunes help thread in General or on their website to get specific help for this issue from experts on Itunes install. I have done several dozen and never seen this.

Here are some tips for getting a perfect Clean Reinstall which is better than getting a new computer:

Make your Recovery DIsks or save a Win7 backup image of the entire HD first so you have a path back to factory condition. Then wipe the HD of all code using this method: http://www.sevenforums.com/tutorials/91339-ssd-hdd-optimize-windows-reinstallation.html

The installer is mostly driver-complete, with newer arriving quickly via optional Windows Updates. Any drivers then missing in Device Manager can be found on the Support Downloads webpage for your model computer or device.

Install updates and then programs slowly over time to gauge performance after each. Don't let any programs write themselves into msconfig>Startup as they become freeloaders on your RAM/CPU and can spy on you. I only allow AV and gadgets. http://www.sevenforums.com/crashes-debugging/70248-troubleshooting-msconfig.html

Use a lightweight free AV like MS Security Essentials which works perfectly with Windows 7 Firewall. http://www.microsoft.com/security_essentials/

When it is finished, clean and order the HD perfectly using state-of-the-art free CCleaner then Auslogics Disk and Registry defraggers monthly. http://download.cnet.com/ccleaner/
http://download.cnet.com/Auslogics-Disk-Defrag/3000-2094_4-10567503.html?part=dl-6267754&subj=dl&tag=button
http://download.cnet.com/Auslogics-Registry-Defrag/3000-2094_4-10678033.html?tag=mncol;1

Then save a Win7 Backup image externally so you never have to reinstall again, just reimage the HD or replacement using DVD or Repair CD. http://www.sevenforums.com/tutorials/663-backup-complete-computer-create-image-backup.html

 

[mccoady]

Greg I tried deleting Temp folder following these directions Trouble installing iTunes or QuickTime for Windows but it won't let me saying other programs are using it (I unhid all files). Remember I don't have iTunes installed this is kind of a last resort before I do a Clean Install.

I posted on iLounge forum but the only response I got was ask Apple for support which is where the above link came from. I suppose I could post on their forum but from my experience it could be days for any responses. I have not posted here in the General Forum.

Should I decide to do a Clean Install what's wrong with just using these directions http://www.sevenforums.com/tutorials/1649-clean-install-windows-7-a.html why is it necessary to use your directions above about Optimizing your hard drive I really need to keep this as simple as possible it's already testing my computer skills?

 

[gregrocker]

The reason to wipe your HD during reinstall is that it overwrites any corrupt or infected code with zeros and gives you the best possible slate for cleanest possible reinstall.

I gave you the tips which can make a perfect reinstall so that you only have to do it once, then the image you capture can reimage your HD (or replacement) in 15 minutes instead of ever having to reinstall again.

So it's especially important to get it right the first time, and failing to wipe the HD would always be a nagging question if probs reoccur. You need to know you got completely clean.

 

[mccoady]

Greg I'm not sure I can work with a Prompt screen without totally messing things up. Step 1 doesn't sound too bad but step 2 looks to be over my head.

I thought when I did a Clean Install a year ago I followed the Clean Install Tutorial and it let you format and partition it at least that's what I remember.

 

[gregrocker]

Formatting doesn't overwrite any data, just the partition table. What if you have infection or corruption which isn't detected? Now's the time to clean your HD.

If you can do Step One which is Diskpart "Clean All" command, then you can create and format your partitions using the Win7 installer's Custom>Drive Options.

You shouldn't be afraid of Diskpart commands as they won't mess anything up and will tell you if you mis-type any commands. Just type exactly what is posted, and ask back if you have any questions.

If you'd like a user-friendlier graphical interface, download and burn to CD free Partition Wizard bootable CD to Wipe the HD from Wipe tab, then create and format your partitions (NTFS Primary) using its cool features. http://www.partitionwizard.com/download.html

Do you have anything on the HD which needs saving first?

 

[mccoady]

If you can do Step One which is Diskpart "Clean All" command, then you can create and format your partitions using the Win7 installer's Custom>Drive Options.

Do you have anything on the HD which needs saving first?

Ok I will try Step 1 and then try Win7 installer's Custom>Drive Options.

When I get to Step 8 http://www.sevenforums.com/tutorials/1649-clean-install-windows-7-a.html do I click on Format or New? What will be my next options on that screen?

I used Windows 7 to backup my files to an external drive before I even restored to the bad image, do you think I should do an image backup of the present state of my computer before I start?

 

[gregrocker]

Up to you if you think this image is worth saving. I would have at least one image as backup.

You need to create partition(s) with New before formatting. Make sure you install Win7 to the first partition, not counting the 100mb SysReserved partition the installer will create for you.

 

[mccoady]

Ok a guess the only image I have is the bad one so I suppose I should make one even though iTunes won't work with it.

Last question before I start when I finish with Step One of your guide do I X out of it and what will happen then? At some point I would need to put in the Windows 7 disk but when?

 

[Bare Foot Kid]

Hello mccoady.



To leave diskpart at any time and return to the Windows 7 installer type exit two (2) times and hit <enter> after each and you will be returned to the installer to continue the installation.



Edit: I just added this info to the tutorial at Step One #4 for future use.

 

[mccoady]

Thanks Bare Foot Kid but at what point do you insert the Windows 7 Disk to do the Clean Install or should it be inserted before you start the Optimize a Hard Drive Tutorial?