Solved What does Soft Loading a Hard Drive mean?

[maxie]

Which account ? You have stated you have deleted the Local account ..

 

[Jesse Williams]

The administrator account.

 

[maxie]

Did you read the Link i posted ? Also which account did you Delete ?

 

[Jesse Williams]

I figured it out.

 

[Jesse Williams]

Okay. What about updates? Should I install them?

 

[maxie]

What about your Antivirus remember to use the Uninstall Tool for McAfee

 

[Jesse Williams]

Oh, that's right.

 

[Jesse Williams]

Can you send me a the uninstaller link?

 

[maxie]

McAfee Consumer Products Removal tool Download

 

[Jesse Williams]

Norton Online Backup is also on here. Is there a program similar to remove Norton?

 

[maxie]

https://support.norton.com/sp/en/uk/home/current/solutions/kb20080710133834EN_EndUserProfile_en_us

 

[maxie]

Have you Installed the Firewall part of the Internet Security Suite ? ...

 

[Jesse Williams]

Of Comodo?

 

[maxie]

Yes you can do a Custom Install ..

 

[Jesse Williams]

I think I did a custom install. But, it said the firewall for Comodo was enabled in the Action Center.

 

[maxie]

Okay have you every thing else sorted now ?

 

[Jesse Williams]

Yes, I am installing updates right now.

 

[maxie]

Good have you tested for Sleep yet ? ...

 

[Jesse Williams]

Yes, I did. It seems as if it when it is disconnected from a Microsoft account, it goes straight to sleep as set to. But, when it's connected to a Microsoft account, that is where the problem is. I guess I should have explained that to Acer. So, do you know what I can do to fix that issue? Also, I still haven't received that wireless card.

 

[maxie]

That is the first time you have mentioned about the Microsoft account .. Was that the way it was also in the past with the sleep problems ? ... I will check the Mail on Monday ...