Solved What does Soft Loading a Hard Drive mean?

[Jesse Williams]

Yes, I have always had it connected to a Microsoft account. I didn't think that was the problem until they sent it back to me. I tested it with their local account and it went to sleep. I tested it with my mom's account connected to her Microsoft account, and it takes a while to sleep.

 

[maxie]

I think it is best left the way it is Jesse ... Do not want to start changing things you know that could make things worse ..

 

[Jesse Williams]

Okay. So leave it on the connected Microsoft account.

 

[maxie]

Yes seems to be the best way ...

 

[Jesse Williams]

Okay. It's shutting down right.

 

[maxie]

No issues with your other Computer is that problem sorted now too ?

 

[Jesse Williams]

Good news. It's sleeping with the Microsoft account connected. My Laptop blue screened again after I installed updates the day before yesterday. I'm thinking one of those updates and it are not getting along.

 

[maxie]

How is the Laptop today ? ... Might be a good idea to turn of Automatic Updates ... I have test machines i use for the Updates ...

 

[Jesse Williams]

Automatic Updates on the Laptop are turned off. I haven't turned it on today. They are set to check for updates, but notify me when updates are available.

 

[maxie]

Okay would be a good idea to check how it is running ...

 

[Jesse Williams]

Okay. What do I need to check for?

 

[maxie]

Post any new Dump Files ...

 

[Jesse Williams]

Okay. It seems to be doing fine. Should I let it run today?

 

[Jesse Williams]

Can you send me the dump collector?

 

[maxie]

Yes see how it performs ..


http://www.sevenforums.com/bsod-help-support/96879-blue-screen-death-bsod-posting-instructions.html

 

[Jesse Williams]

Okay

 

[Jesse Williams]

How do I zip the folder?

 

[Jesse Williams]

Okay...there it is.

 

[Jesse Williams]

Well, I have to get off here and get ready to go to church. We will continue this after church.

 

[maxie]

Okay Jesse just let your Computer run as normal ...