Solved What does Soft Loading a Hard Drive mean?

Yes, it does. When I wake it up, I can hear the DVD player make a noise. Is that a problem?
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Acer 5250-0450
OS
Windows 10 Home 64-bit
CPU
AMD E-350 Zacate 40nm Technology
Motherboard
Acer HMA51-BZ (Socket FT1)
Memory
4 GB DDR3 Memory
Graphics Card(s)
1909MB ATI AMD Radeon HD
Sound Card
Conexant High Definition Audio
Monitor(s) Displays
Generic PnP Monitor (1366x768@60Hz)
Hard Drives
320 GB HDD
Mouse
ONN Wireless Mouse
Antivirus
Norton Internet Security Online
Browser
Microsoft Edge, Internet Explorer 11, and Google Chrome
Other Info
Other Computers:

Laptop: Acer Aspire 5749 Series

Desktop: Acer Aspire XC603G Series
Nah it is easy started when ever you need it :)
 

My Computer My Computer

Computer Manufacturer/Model Number
W530-3630QM1
OS
windows 7 home 64bit
CPU
INTEL-CORE I7
Memory
16GB
Hard Drives
750GB
Browser
Chrome
Okay. I rarely use it. I think the desktop does the same thing. It makes a noise when waking it or turning it on. It may be an Acer feature.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Acer 5250-0450
OS
Windows 10 Home 64-bit
CPU
AMD E-350 Zacate 40nm Technology
Motherboard
Acer HMA51-BZ (Socket FT1)
Memory
4 GB DDR3 Memory
Graphics Card(s)
1909MB ATI AMD Radeon HD
Sound Card
Conexant High Definition Audio
Monitor(s) Displays
Generic PnP Monitor (1366x768@60Hz)
Hard Drives
320 GB HDD
Mouse
ONN Wireless Mouse
Antivirus
Norton Internet Security Online
Browser
Microsoft Edge, Internet Explorer 11, and Google Chrome
Other Info
Other Computers:

Laptop: Acer Aspire 5749 Series

Desktop: Acer Aspire XC603G Series
When you hear the noise go to my Computer and you will see a red X on the DVD Player ...
 

My Computer My Computer

Computer Manufacturer/Model Number
W530-3630QM1
OS
windows 7 home 64bit
CPU
INTEL-CORE I7
Memory
16GB
Hard Drives
750GB
Browser
Chrome
What Security Programs are you using apart from Panda and Spybot ? ....
 

My Computer My Computer

Computer Manufacturer/Model Number
W530-3630QM1
OS
windows 7 home 64bit
CPU
INTEL-CORE I7
Memory
16GB
Hard Drives
750GB
Browser
Chrome
Okay so I can keep this in my 3 brain cells correctly; is this the same computer that was in your thread that was 857 post long.

If so could you let us know exactly what was done to repair your computer.
Surely it was more that just set the system back to factory default.
Did they send you any paper work that indicates what they repaired?
Did they email you any information on what was repaired?
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
Maxie, I am using Malwarebytes, Panda, and Panda Cloud Cleaner on the Win 7 Laptop. Not using Spybot.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Acer 5250-0450
OS
Windows 10 Home 64-bit
CPU
AMD E-350 Zacate 40nm Technology
Motherboard
Acer HMA51-BZ (Socket FT1)
Memory
4 GB DDR3 Memory
Graphics Card(s)
1909MB ATI AMD Radeon HD
Sound Card
Conexant High Definition Audio
Monitor(s) Displays
Generic PnP Monitor (1366x768@60Hz)
Hard Drives
320 GB HDD
Mouse
ONN Wireless Mouse
Antivirus
Norton Internet Security Online
Browser
Microsoft Edge, Internet Explorer 11, and Google Chrome
Other Info
Other Computers:

Laptop: Acer Aspire 5749 Series

Desktop: Acer Aspire XC603G Series
Layback Bear, all they did was soft load the hard drive. It seems to be doing better. But, they removed my power button from the lock screen/login screen. I don't know how to get it back. That made me mad.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Acer 5250-0450
OS
Windows 10 Home 64-bit
CPU
AMD E-350 Zacate 40nm Technology
Motherboard
Acer HMA51-BZ (Socket FT1)
Memory
4 GB DDR3 Memory
Graphics Card(s)
1909MB ATI AMD Radeon HD
Sound Card
Conexant High Definition Audio
Monitor(s) Displays
Generic PnP Monitor (1366x768@60Hz)
Hard Drives
320 GB HDD
Mouse
ONN Wireless Mouse
Antivirus
Norton Internet Security Online
Browser
Microsoft Edge, Internet Explorer 11, and Google Chrome
Other Info
Other Computers:

Laptop: Acer Aspire 5749 Series

Desktop: Acer Aspire XC603G Series
Have a look in Programs and Features ? ....
 

My Computer My Computer

Computer Manufacturer/Model Number
W530-3630QM1
OS
windows 7 home 64bit
CPU
INTEL-CORE I7
Memory
16GB
Hard Drives
750GB
Browser
Chrome
What do I need to look for?
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Acer 5250-0450
OS
Windows 10 Home 64-bit
CPU
AMD E-350 Zacate 40nm Technology
Motherboard
Acer HMA51-BZ (Socket FT1)
Memory
4 GB DDR3 Memory
Graphics Card(s)
1909MB ATI AMD Radeon HD
Sound Card
Conexant High Definition Audio
Monitor(s) Displays
Generic PnP Monitor (1366x768@60Hz)
Hard Drives
320 GB HDD
Mouse
ONN Wireless Mouse
Antivirus
Norton Internet Security Online
Browser
Microsoft Edge, Internet Explorer 11, and Google Chrome
Other Info
Other Computers:

Laptop: Acer Aspire 5749 Series

Desktop: Acer Aspire XC603G Series
On my Windows 7 laptop?
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Acer 5250-0450
OS
Windows 10 Home 64-bit
CPU
AMD E-350 Zacate 40nm Technology
Motherboard
Acer HMA51-BZ (Socket FT1)
Memory
4 GB DDR3 Memory
Graphics Card(s)
1909MB ATI AMD Radeon HD
Sound Card
Conexant High Definition Audio
Monitor(s) Displays
Generic PnP Monitor (1366x768@60Hz)
Hard Drives
320 GB HDD
Mouse
ONN Wireless Mouse
Antivirus
Norton Internet Security Online
Browser
Microsoft Edge, Internet Explorer 11, and Google Chrome
Other Info
Other Computers:

Laptop: Acer Aspire 5749 Series

Desktop: Acer Aspire XC603G Series
Yes
 

My Computer My Computer

Computer Manufacturer/Model Number
W530-3630QM1
OS
windows 7 home 64bit
CPU
INTEL-CORE I7
Memory
16GB
Hard Drives
750GB
Browser
Chrome
Okay
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Acer 5250-0450
OS
Windows 10 Home 64-bit
CPU
AMD E-350 Zacate 40nm Technology
Motherboard
Acer HMA51-BZ (Socket FT1)
Memory
4 GB DDR3 Memory
Graphics Card(s)
1909MB ATI AMD Radeon HD
Sound Card
Conexant High Definition Audio
Monitor(s) Displays
Generic PnP Monitor (1366x768@60Hz)
Hard Drives
320 GB HDD
Mouse
ONN Wireless Mouse
Antivirus
Norton Internet Security Online
Browser
Microsoft Edge, Internet Explorer 11, and Google Chrome
Other Info
Other Computers:

Laptop: Acer Aspire 5749 Series

Desktop: Acer Aspire XC603G Series
If you did not Install the Program... It must have sneaked in with some other Program ..
 

My Computer My Computer

Computer Manufacturer/Model Number
W530-3630QM1
OS
windows 7 home 64bit
CPU
INTEL-CORE I7
Memory
16GB
Hard Drives
750GB
Browser
Chrome
I did install Spybot. But, someone told me to use Malwarebytes. So, I removed Spybot and installed Malwarebytes to replace it. Why is it still showing up? How do I remove it?
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Acer 5250-0450
OS
Windows 10 Home 64-bit
CPU
AMD E-350 Zacate 40nm Technology
Motherboard
Acer HMA51-BZ (Socket FT1)
Memory
4 GB DDR3 Memory
Graphics Card(s)
1909MB ATI AMD Radeon HD
Sound Card
Conexant High Definition Audio
Monitor(s) Displays
Generic PnP Monitor (1366x768@60Hz)
Hard Drives
320 GB HDD
Mouse
ONN Wireless Mouse
Antivirus
Norton Internet Security Online
Browser
Microsoft Edge, Internet Explorer 11, and Google Chrome
Other Info
Other Computers:

Laptop: Acer Aspire 5749 Series

Desktop: Acer Aspire XC603G Series
Okay
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Acer 5250-0450
OS
Windows 10 Home 64-bit
CPU
AMD E-350 Zacate 40nm Technology
Motherboard
Acer HMA51-BZ (Socket FT1)
Memory
4 GB DDR3 Memory
Graphics Card(s)
1909MB ATI AMD Radeon HD
Sound Card
Conexant High Definition Audio
Monitor(s) Displays
Generic PnP Monitor (1366x768@60Hz)
Hard Drives
320 GB HDD
Mouse
ONN Wireless Mouse
Antivirus
Norton Internet Security Online
Browser
Microsoft Edge, Internet Explorer 11, and Google Chrome
Other Info
Other Computers:

Laptop: Acer Aspire 5749 Series

Desktop: Acer Aspire XC603G Series
Do you know where I can install it from?
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Acer 5250-0450
OS
Windows 10 Home 64-bit
CPU
AMD E-350 Zacate 40nm Technology
Motherboard
Acer HMA51-BZ (Socket FT1)
Memory
4 GB DDR3 Memory
Graphics Card(s)
1909MB ATI AMD Radeon HD
Sound Card
Conexant High Definition Audio
Monitor(s) Displays
Generic PnP Monitor (1366x768@60Hz)
Hard Drives
320 GB HDD
Mouse
ONN Wireless Mouse
Antivirus
Norton Internet Security Online
Browser
Microsoft Edge, Internet Explorer 11, and Google Chrome
Other Info
Other Computers:

Laptop: Acer Aspire 5749 Series

Desktop: Acer Aspire XC603G Series
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