What drivers is install asking for

[Mikemw]

After a HD failure the only option my pc is giving me is to reinstall win7 again.

Thankfully I had recently backed up all important data to an external usb hard disc.

During reinstall it always stops when asking for drivers, but I don't know which drivers or where they are stored. I have searched all folders available in the search window but cant find them.

Using my laptop which runs win8 I managed to make an ISO image file of the Windows 7 System Recovery Disc, but the install still asks for the drivers.

So the question is, what drivers is the install looking for and can I download them and put them on my usb disc?

Thanks in advance.

Mike
:haha:

 

[gregrocker]

The drivers prompt almost always means a bad installer. Start over with the one provided for your licensed version in Clean Reinstall - Factory OEM Windows 7 then follow the steps to get and keep a perfect install.

Don't miss the Special Note to Dell Owners at end. You can delete the Dell Recovery partition during install but I would keep the small OEM Tools if it boot to run Dell Diagnostics Utility - How to Run the.

Also pay attention to how drivers are handled in Win7 as it's not the same as XP. Put your network driver in the backup so if it's not provided during install you can install it to get online. Then enable Automatically deliver drivers via Windows Update (Step 3)
and run all rounds of Important and Optional Windows Updates to completion - after each requested reboots go straight back to Check for Updates until there are no more.

Then import any drivers still missing in Device Manager from the Dell Support Downloads webpage for your tag number.

 

[SandeepP]

After a HD failure the only option my pc is giving me is to reinstall win7 again.

Thankfully I had recently backed up all important data to an external usb hard disc.

During reinstall it always stops when asking for drivers, but I don't know which drivers or where they are stored. I have searched all folders available in the search window but cant find them.

Using my laptop which runs win8 I managed to make an ISO image file of the Windows 7 System Recovery Disc, but the install still asks for the drivers.

So the question is, what drivers is the install looking for and can I download them and put them on my usb disc?

Thanks in advance.

Mike
:haha:

Hi Mike,

If you are using Dell Recovery disks or made a backup using Dell Datsafe then it should not ask for any drivers.

You can request a copy of disk for your system at the link below:

http://dell.to/Zj7oHA

Also you can download the drivers for your system at this link:

http://dell.to/10PGcRq

If you need help in using the support then check this:

http://dell.to/17spQiF

Keep us posted with the results so we can advise you further.

 

[Mikemw]

Thanks for the advice.

I have tried to request a backup disc but unfortunately this option is only available to US customers

I have now found all the drivers I need on the Dell UK site.

If I have any problems I will be back.

Thanks,

Mike

 

[gregrocker]

Mike -

There are very specific steps for handling drivers in the tutorial to get a perfect Clean Reinstall - Factory OEM Windows 7. I also wrote them out above for you.

Put your network driver in the backup to get online if it isn't provided during install. Then enable Automatically deliver drivers via Windows Update (Step 3) and run all rounds of Important and Optional Windows Updates to completion before importing any drivers.

 

[SandeepP]

Thanks for the advice.

I have tried to request a backup disc but unfortunately this option is only available to US customers

I have now found all the drivers I need on the Dell UK site.

If I have any problems I will be back.

Thanks,

Mike

Hi Mikemw,

Its great to hear that you have found the relevant drivers on our website. Please make a backup of all the relevant drivers for the system so you can use them in times of need.

If you have any further queries, please feel free to contact us.