When I boot into Win7 File explorer crashes

[Ricey83]

I have got a error about a week or so ago and I have tried everything to my limited skill knowledge
of the OS, Every time I boot windows explorer crashes. All I have is a black screen. To get online I boot to safe mode with networking and use task manager to run a new task "chrome.exe"

Is there ANY way for me to create a bootable USB drive to reinstall Windows 7 or 10 even? In safe mode
or safe mode with networking? Also I got a exe of puppy linux that I installed but its useless (for me) because I cant use linux and aint got a clue how to create a bootable windows from puppy, there is a linux app woeusb but puppy does not use the sudu command so im lost :-(

I really am at my wits end, any help I can assure you will be much appreciated!

Ty

 

[Paul Black]

Hi Ricey83,

Welcome to SevenForums!

Is there ANY way for me to create a bootable USB drive to reinstall Windows 7 or 10 even?

Before we go down that route let's see if we can fix the problem!

I have got a error about a week or so ago and I have tried everything to my limited skill knowledge of the OS, Every time I boot windows explorer crashes. All I have is a black screen. To get online I boot to safe mode with networking and use task manager to run a new task "chrome.exe".

Some questions!

[1] Have you installed any new hardware, software or updates prior to this happening?
[2] Are there any restore points that you could try?
[3] Have you tried running chkdsk - Check Disk?
[4] Have you tried running SFC - System File Checker?

I hope this helps!

 

[Ricey83]

Ty for the quick reply...its much appreciated!!

[1] Have you installed any new hardware, software or updates prior to this happening? = NO
[2] Are there any restore points that you could try? = NO
[3] Have you tried running chkdsk - Check Disk? = YES /No errors
[4] Have you tried running SFC - System File Checker? = yes /No errors

Done a memory test also but that gave no errors either-/

I am in A internet cafe at the mo and im going to do a full wipe and
reinstall of either 7 or 10.

Im at a loss of what else to so!

Ty....

 

[Paul Black]

Hi Ricey83,

I am in an Internet cafe at the mo and I'm going to do a full wipe and reinstall of either 7 or 10.

Im at a loss of what else to do!

Before you do that, try running a Startup Repair!
Have you tried Last Known Good Configuration?

I hope this helps!