Solved Why is my graphics card only displaying 742 MB

[H3KT1C]

Hello,

I have a ATI Radeon HD 5770 Graphics Card and have noticed in both the dxdiag utility and on systemrequirementslab.com that I have 742 MB graphics.

I know I have a 1 GB graphics card and GPU-Z also shows that I have 1024 MB video memory available.

I have attached a screenshot below.

Ben.

 

[gazz9496]

i would suggest starting with a complete uninstall of the drivers, use a sweaper to clean any remnants and reinstall.

 

[H3KT1C]

i would suggest starting with a complete uninstall of the drivers, use a sweaper to clean any remnants and reinstall.

Sorry I should have mentioned this is a fresh install of Windows, would you say Perfect Uninstaller would be a sweeper to clean any remnants up?

 

[stormy13]

Bug in dxdiag,

Direct-X diagnostics tool (DXDIAG) may report an unexpected value for the display adapters memory.

Not an AMD thing as it can happen with Nvidia cards as well.

 

[H3KT1C]

Bug in dxdiag,

Direct-X diagnostics tool (DXDIAG) may report an unexpected value for the display adapters memory.

Not an AMD thing as it can happen with Nvidia cards as well.

Ah okay, I asked someone about it today and they told me a very similar thing, so it's nothing to really be worried about?

 

[stormy13]

If something like this,

GPU-Z Video card GPU Information Utility

shows the correct memory amount, then I wouldn't worry about it and wait for Microsoft to put out the update that fixes it.

 

[H3KT1C]

That's okay then, GPU-Z is showing the correct memory amount of 1024 MB on my PC.

My laptop has 512 MB video memory although dxdiag shows it has 2249 MB which I know for sure is incorrect.

 

[stormy13]

Actually what your laptop is showing is this,

http://www.sevenforums.com/tutorials/89278-video-memory-virtualization-brief-guide.html

 

[H3KT1C]

Thanks for the Video Memory Virtualization guide Richard. I may wait and see what Microsoft come out with update wise for this bug in dxdiag.

 

[flimsay77]

quick question... what website has that bf3 test on it?

 

[H3KT1C]

quick question... what website has that bf3 test on it?

This is the website here

 

[MrNeeds]

Can You Run It?

Edit: nice one H3KT1C

 

[flimsay77]

also sorry to highjack this thread but i have a weird issue if you guys could please take a look at for me?
http://www.sevenforums.com/graphic-cards/191909-weird-problem-dxdiag-regarding-display-memory.html

 

[MrNeeds]

Here's some information regarding the memory loss Direct-X diagnostics tool (DXDIAG) may report an unexpected value for the display adapters memory.

 

[imifti]

me too having the same problem. where is the update from windows?

 

[Solarstarshines]

I would only worry about this if at 1920/1080 the card uses up a 1024GB on that resolution but i highly doubt it

have you tryed to run it anyway and see how much V-ram the game actually takes clearly it is just a system error

I have a 5770 and i know that card packs a punch i played Dead Island on near max settings with that card and didn't drop any frames what so ever