Solved Why WiFi disconnect in win 7 after 5 minutes

If the router is attached to a different computer (which I assume is the case), it doesn't matter what your laptop does in order to reset the router. Maybe I'm misunderstanding what your set up is.
 

My Computer My Computer

At a glance

Windows 7 Pro SP1 64 bit8 GB
Computer type
Laptop
Computer Manufacturer/Model Number
Dell M6500 Precision Work Station
OS
Windows 7 Pro SP1 64 bit
Memory
8 GB
Screen Resolution
1920x
Internet Speed
30 Mbps
Antivirus
Norton Security
Browser
IE 11
Our mobiles and laptop use wifi.
We did our hard reset of router and wifi and internet was not working for 2 days..

Laptop still disconnect automatically after some time.
This laptop was working ok previously but don't know what happened to it now.
I downloaded a driver from inter site,
62.5 mb size.
Wifii was working for 30 minutes and then it disconnected again.
Restore points also not working
But for this I will make a separate thread.
 

My Computer My Computer

At a glance

windows 7 ultimate 32 bitsintel celeron cpu 540 1.86 GHzkingston 4Gbmobile intel(R) 965 Express Chipset Family
Computer type
Laptop
Computer Manufacturer/Model Number
toshiba
OS
windows 7 ultimate 32 bits
CPU
intel celeron cpu 540 1.86 GHz
Motherboard
asus
Memory
kingston 4Gb
Graphics Card(s)
mobile intel(R) 965 Express Chipset Family
Hard Drives
WDC WD800BEVS-22RST0 ATA Device
Antivirus
avast 2017
Browser
ie11,ff54
Open device manager scroll to the Network device (on computer), that is causing problem WiFi or Ethernet and open the Power management tab

Make sure the marked box is not checked ...

Annotation 2019-06-26 110629.png

This setting is on by default and is the usual reason for unwanted drop outs of connection - It has not been changed since the days of Dial up so is set to switch off quickly to save data costs, not often needed with an Always-On Broadband connection that most have today

There is a variation of the time that the laptop is disconnected due to the system checking for activity before "Pulling The Plug", other devices will not be disconnected by this settings they would normally have their own settings, most mobiles are an hour or more due to today's always on systems
 

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    Windows 11 Pro x64 Latest RPIntel I7 10750H 5.0GHz32GB [2x16GB] DDR4 2933 MHznVidia GTX1650Ti 4 GB GDDR6
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    Dell XPS 17 10750H
    OS
    Windows 11 Pro x64 Latest RP
    CPU
    Intel I7 10750H 5.0GHz
    Motherboard
    Dell XPS
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    Laptop - Quad 8GB - Windows 10 Pro x64
    Nexus 7 Android tablet x2
    10.2" tablet
    Sony Z3 Android Smartphone
    Wacom Intuos Pro Medium Pen Pad
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    Wacom Expresskeys Remote
    Loopdeck+ Graphics Controller
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Thanks.
I already applied that setting that you have just mentioned,
But still it's disconnecting automatically.
Everything is working ok except computer laptop.
 

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windows 7 ultimate 32 bitsintel celeron cpu 540 1.86 GHzkingston 4Gbmobile intel(R) 965 Express Chipset Family
Computer type
Laptop
Computer Manufacturer/Model Number
toshiba
OS
windows 7 ultimate 32 bits
CPU
intel celeron cpu 540 1.86 GHz
Motherboard
asus
Memory
kingston 4Gb
Graphics Card(s)
mobile intel(R) 965 Express Chipset Family
Hard Drives
WDC WD800BEVS-22RST0 ATA Device
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Only thing I can think of to try next is check the laptop BIOS for some similar "feature", if it's present see if and how to adjust it
 
Last edited:

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    Windows 11 Pro x64 [Latest Release and Releas...Ryzen 9 5950X, 3.8 - 5.2 MHz64GB [2 x 32GB] DDR4 3200MHz4GB NVIDIA GEFORCE GTX 1650 Ti
    Computer type
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    Computer Manufacturer/Model Number
    ChillBlast - Custom to my design
    OS
    Windows 11 Pro x64 [Latest Release and Release Preview]
    CPU
    Ryzen 9 5950X, 3.8 - 5.2 MHz
    Motherboard
    Asus Prime X570-Pro
    Memory
    64GB [2 x 32GB] DDR4 3200MHz
    Graphics Card(s)
    4GB NVIDIA GEFORCE GTX 1650 Ti
    Sound Card
    On-board SPDIF to 5.1 System + HDMI [5.1 system]
    Monitor(s) Displays
    32" UHD 32 Bit HDR Monitor + 43" UHD 4K 32Bit HDR TV
    Screen Resolution
    2 x 3840 x 2160 @60Hz
    Hard Drives
    1TB M2 SSD OS, 500GB Fast Access SSD, 2 x 8TB Data + Various Externals from 1TB to 4TB, 10TB NAS
    PSU
    NZXT C750 80 PLUS Gold 750W Modular PSU
    Case
    Workstation Case [Matt Black]
    Cooling
    NZXT Kraken X63 280mm CPU Cooler +2x Quiet Case fans
    Keyboard
    Logitech Wireless MX Keys & K400 + others
    Mouse
    Logitech Wireless MX Master 3S
    Internet Speed
    920 MB Down 50 MB Up
    Antivirus
    BitDefender Total Security Pro
    Browser
    Chrome (always run latest Non-Beta)
    Other Info
    Also run ...
    Laptop - Quad 8GB - Windows 10 Pro x64
    Nexus 7 Android tablet x2
    Samsung 10.2" tablet
    Blackview TAB 8 4G Android Tablet c/w Keyboard
    Wacom Intuos Pro Medium Pen Pad
    Wacom Intuos Pro Small Pen Pad
    Wacom Expresskeys Remote
    Loopdeck+ Graphics Controller
    Shuttle Pro v2 Control
  • At a glance

    Windows 11 Pro x64 Latest RPIntel I7 10750H 5.0GHz32GB [2x16GB] DDR4 2933 MHznVidia GTX1650Ti 4 GB GDDR6
    Computer type
    Laptop
    System Manufacturer/Model Number
    Dell XPS 17 10750H
    OS
    Windows 11 Pro x64 Latest RP
    CPU
    Intel I7 10750H 5.0GHz
    Motherboard
    Dell XPS
    Memory
    32GB [2x16GB] DDR4 2933 MHz
    Graphics Card(s)
    nVidia GTX1650Ti 4 GB GDDR6
    Sound Card
    Stock [Realtek] 4 Speaker
    Monitor(s) Displays
    17" IPS UHD+ Infinity Edge Touchscreen
    Screen Resolution
    3840 x 2400
    Hard Drives
    2TB M2 NVMe, 4TB External + various 500GB & 1TB External NVMe (also have access to spinner HDD from
    PSU
    Stock
    Case
    Stock XPS Aluminium & Carbon Fibre
    Cooling
    Stock - Active Fan Control
    Keyboard
    Backlit + Various Logitech
    Mouse
    Stock Track Pad + Logitech MX Trackball
    Internet Speed
    72 MB Down 18MB Up
    Browser
    Chrome
    Other Info
    Also run ...
    Laptop - Quad 8GB - Windows 10 Pro x64
    Nexus 7 Android tablet x2
    10.2" tablet
    Sony Z3 Android Smartphone
    Wacom Intuos Pro Medium Pen Pad
    Wacom Intuos Pro Small Pen Pad
    Wacom Expresskeys Remote
    Loopdeck+ Graphics Controller
    Shuttle Pro v2 Control Pad
    10TB NAS
@W2
My router is not attached to a different computer.
At the moment we are not using the wired connections.
We are only using WiFi. BarTmaN
How to check similar features in insyde BIOS.
Because some options are dimmed and when the mouse cursor goes over them to select it,
It jumps over those dimmed options and goes to the next option.
And this problem is not permanent because this laptop was connecting to WiFi without any problems.
 

My Computer My Computer

At a glance

windows 7 ultimate 32 bitsintel celeron cpu 540 1.86 GHzkingston 4Gbmobile intel(R) 965 Express Chipset Family
Computer type
Laptop
Computer Manufacturer/Model Number
toshiba
OS
windows 7 ultimate 32 bits
CPU
intel celeron cpu 540 1.86 GHz
Motherboard
asus
Memory
kingston 4Gb
Graphics Card(s)
mobile intel(R) 965 Express Chipset Family
Hard Drives
WDC WD800BEVS-22RST0 ATA Device
Antivirus
avast 2017
Browser
ie11,ff54
Just for information, what is the router attached to?
 

My Computer My Computer

At a glance

Windows 7 Pro SP1 64 bit8 GB
Computer type
Laptop
Computer Manufacturer/Model Number
Dell M6500 Precision Work Station
OS
Windows 7 Pro SP1 64 bit
Memory
8 GB
Screen Resolution
1920x
Internet Speed
30 Mbps
Antivirus
Norton Security
Browser
IE 11
Of course to a cable from my internet service provider.
 

My Computer My Computer

At a glance

windows 7 ultimate 32 bitsintel celeron cpu 540 1.86 GHzkingston 4Gbmobile intel(R) 965 Express Chipset Family
Computer type
Laptop
Computer Manufacturer/Model Number
toshiba
OS
windows 7 ultimate 32 bits
CPU
intel celeron cpu 540 1.86 GHz
Motherboard
asus
Memory
kingston 4Gb
Graphics Card(s)
mobile intel(R) 965 Express Chipset Family
Hard Drives
WDC WD800BEVS-22RST0 ATA Device
Antivirus
avast 2017
Browser
ie11,ff54
I guess you're using an ethernet connection from the cable modem to the router but the router isn't connected to a computer.
 

My Computer My Computer

At a glance

Windows 7 Pro SP1 64 bit8 GB
Computer type
Laptop
Computer Manufacturer/Model Number
Dell M6500 Precision Work Station
OS
Windows 7 Pro SP1 64 bit
Memory
8 GB
Screen Resolution
1920x
Internet Speed
30 Mbps
Antivirus
Norton Security
Browser
IE 11
My isp told me that it is modem+router+wifi
Combined all in one.
There is a cable from our isp to the splitter and from the splitter to this router,
But from router to laptop and mobiles there is. No cables.
 

My Computer My Computer

At a glance

windows 7 ultimate 32 bitsintel celeron cpu 540 1.86 GHzkingston 4Gbmobile intel(R) 965 Express Chipset Family
Computer type
Laptop
Computer Manufacturer/Model Number
toshiba
OS
windows 7 ultimate 32 bits
CPU
intel celeron cpu 540 1.86 GHz
Motherboard
asus
Memory
kingston 4Gb
Graphics Card(s)
mobile intel(R) 965 Express Chipset Family
Hard Drives
WDC WD800BEVS-22RST0 ATA Device
Antivirus
avast 2017
Browser
ie11,ff54
Can I post an external link in Windows 7 forum.
Mods please guide me.
Thanks.
 

My Computer My Computer

At a glance

windows 7 ultimate 32 bitsintel celeron cpu 540 1.86 GHzkingston 4Gbmobile intel(R) 965 Express Chipset Family
Computer type
Laptop
Computer Manufacturer/Model Number
toshiba
OS
windows 7 ultimate 32 bits
CPU
intel celeron cpu 540 1.86 GHz
Motherboard
asus
Memory
kingston 4Gb
Graphics Card(s)
mobile intel(R) 965 Express Chipset Family
Hard Drives
WDC WD800BEVS-22RST0 ATA Device
Antivirus
avast 2017
Browser
ie11,ff54

My Computer My Computer

At a glance

windows 7 ultimate 32 bitsintel celeron cpu 540 1.86 GHzkingston 4Gbmobile intel(R) 965 Express Chipset Family
Computer type
Laptop
Computer Manufacturer/Model Number
toshiba
OS
windows 7 ultimate 32 bits
CPU
intel celeron cpu 540 1.86 GHz
Motherboard
asus
Memory
kingston 4Gb
Graphics Card(s)
mobile intel(R) 965 Express Chipset Family
Hard Drives
WDC WD800BEVS-22RST0 ATA Device
Antivirus
avast 2017
Browser
ie11,ff54
Is the cable to the splitter R6 and the the cable from the splitter to the router ethernet? Is anything else attached to the splitter?
 

My Computer My Computer

At a glance

Windows 7 Pro SP1 64 bit8 GB
Computer type
Laptop
Computer Manufacturer/Model Number
Dell M6500 Precision Work Station
OS
Windows 7 Pro SP1 64 bit
Memory
8 GB
Screen Resolution
1920x
Internet Speed
30 Mbps
Antivirus
Norton Security
Browser
IE 11
Cable to the splitter is hard and black.
Cable from the splitter to router Is soft white and easily bendable.
It's approximately 1 to 1.5 meters long
 

My Computer My Computer

At a glance

windows 7 ultimate 32 bitsintel celeron cpu 540 1.86 GHzkingston 4Gbmobile intel(R) 965 Express Chipset Family
Computer type
Laptop
Computer Manufacturer/Model Number
toshiba
OS
windows 7 ultimate 32 bits
CPU
intel celeron cpu 540 1.86 GHz
Motherboard
asus
Memory
kingston 4Gb
Graphics Card(s)
mobile intel(R) 965 Express Chipset Family
Hard Drives
WDC WD800BEVS-22RST0 ATA Device
Antivirus
avast 2017
Browser
ie11,ff54
Thanks. It sounds correct. You didn't say if anything else is connected to the splitter.
 

My Computer My Computer

At a glance

Windows 7 Pro SP1 64 bit8 GB
Computer type
Laptop
Computer Manufacturer/Model Number
Dell M6500 Precision Work Station
OS
Windows 7 Pro SP1 64 bit
Memory
8 GB
Screen Resolution
1920x
Internet Speed
30 Mbps
Antivirus
Norton Security
Browser
IE 11
A splitter splits phone line from data line or internet line.
We don't need phone so the splitter is only connected to the internet line and not the phone line.

I think we have pinpointed our problem.
The problem is not in the internet
Because all other devices working properly.
It's only something in the laptop that is causing the problem.the problem is not connecting to WiFi
But it's disconnection after 3,4
or 5 minutes.
Now where can those settings be.
We don't know.
 

My Computer My Computer

At a glance

windows 7 ultimate 32 bitsintel celeron cpu 540 1.86 GHzkingston 4Gbmobile intel(R) 965 Express Chipset Family
Computer type
Laptop
Computer Manufacturer/Model Number
toshiba
OS
windows 7 ultimate 32 bits
CPU
intel celeron cpu 540 1.86 GHz
Motherboard
asus
Memory
kingston 4Gb
Graphics Card(s)
mobile intel(R) 965 Express Chipset Family
Hard Drives
WDC WD800BEVS-22RST0 ATA Device
Antivirus
avast 2017
Browser
ie11,ff54
I understand. I just wanted to make sure that there was no other device on that connection which might cause a loss of bandwidth. I'm going to punt a little bit. Take a look at the common sense things that might cause the dropouts here-

How to Fix Wi-Fi Connection Drops
 

My Computer My Computer

At a glance

Windows 7 Pro SP1 64 bit8 GB
Computer type
Laptop
Computer Manufacturer/Model Number
Dell M6500 Precision Work Station
OS
Windows 7 Pro SP1 64 bit
Memory
8 GB
Screen Resolution
1920x
Internet Speed
30 Mbps
Antivirus
Norton Security
Browser
IE 11
the dropouts are not because of the router or distance from the router because all other devices work with the same router and at the same distance.
and this laptop worked for a long time with the same router.
i have already visited this lifewire forum, but that also was unhelpful.
here are some logs

===========================================================================
Interface List
19...00 1e 33 79 01 af ......Realtek PCIe FE Family Controller
16...00 22 5f 37 d0 80 ......Realtek RTL8187B Wireless 802.11b/g 54Mbps USB 2.0 Network Adapter
15...00 ff 10 a7 ce cb ......TAP-Windows Adapter V9
13...00 ff a1 4e 44 a4 ......TAP Adapter V9 for Private Tunnel #2
12...00 ff 4f f1 19 2e ......TAP Adapter V9 for Private Tunnel
11...00 ff 29 0f f7 ca ......Kaspersky Security Data Escort Adapter
1...........................Software Loopback Interface 1
20...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #4
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.6 25
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.1.0 255.255.255.0 On-link 192.168.1.6 281
192.168.1.6 255.255.255.255 On-link 192.168.1.6 281
192.168.1.255 255.255.255.255 On-link 192.168.1.6 281
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.1.6 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.1.6 281
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
1 306 ::1/128 On-link
16 281 fe80::/64 On-link
16 281 fe80::e5b0:8079:b0bb:e8e5/128
On-link
1 306 ff00::/8 On-link
16 281 ff00::/8 On-link
===========================================================================
Persistent Routes:
None


Windows IP Configuration

Host Name . . . . . . . . . . . . : MoonITServices
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : Home

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
Physical Address. . . . . . . . . : 00-1E-33-79-01-AF
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : Home
Description . . . . . . . . . . . : Realtek RTL8187B Wireless 802.11b/g 54Mbps USB 2.0 Network Adapter
Physical Address. . . . . . . . . : 00-22-5F-37-D0-80
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::e5b0:8079:b0bb:e8e5%16(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.6(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Thursday, June 27, 2019 8:13:28 AM
Lease Expires . . . . . . . . . . : Friday, June 28, 2019 8:13:17 AM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 754983519
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-24-89-CF-35-00-22-5F-37-D0-80
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection 3:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : TAP-Windows Adapter V9
Physical Address. . . . . . . . . : 00-FF-10-A7-CE-CB
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection 5:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : TAP Adapter V9 for Private Tunnel #2
Physical Address. . . . . . . . . : 00-FF-A1-4E-44-A4
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection 4:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : TAP Adapter V9 for Private Tunnel
Physical Address. . . . . . . . . : 00-FF-4F-F1-19-2E
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Kaspersky Security Data Escort Adapter
Physical Address. . . . . . . . . : 00-FF-29-0F-F7-CA
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.Home:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : Home
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
 

My Computer My Computer

At a glance

windows 7 ultimate 32 bitsintel celeron cpu 540 1.86 GHzkingston 4Gbmobile intel(R) 965 Express Chipset Family
Computer type
Laptop
Computer Manufacturer/Model Number
toshiba
OS
windows 7 ultimate 32 bits
CPU
intel celeron cpu 540 1.86 GHz
Motherboard
asus
Memory
kingston 4Gb
Graphics Card(s)
mobile intel(R) 965 Express Chipset Family
Hard Drives
WDC WD800BEVS-22RST0 ATA Device
Antivirus
avast 2017
Browser
ie11,ff54
I'm not going to pretend that I know a whole lot about what your data is showing.

What I though might pique your curiosity in that link was the effect of multiple devices on the bandwidth and possible connection problems.

I see you're using a VPN but don't know if that would have any effect.
 

My Computer My Computer

At a glance

Windows 7 Pro SP1 64 bit8 GB
Computer type
Laptop
Computer Manufacturer/Model Number
Dell M6500 Precision Work Station
OS
Windows 7 Pro SP1 64 bit
Memory
8 GB
Screen Resolution
1920x
Internet Speed
30 Mbps
Antivirus
Norton Security
Browser
IE 11
My VPN is not provided by my internet service provider.
I use another VPN but occasionally.
I don't use it often.
I strongly suspect some hidden settings in my laptop.
 

My Computer My Computer

At a glance

windows 7 ultimate 32 bitsintel celeron cpu 540 1.86 GHzkingston 4Gbmobile intel(R) 965 Express Chipset Family
Computer type
Laptop
Computer Manufacturer/Model Number
toshiba
OS
windows 7 ultimate 32 bits
CPU
intel celeron cpu 540 1.86 GHz
Motherboard
asus
Memory
kingston 4Gb
Graphics Card(s)
mobile intel(R) 965 Express Chipset Family
Hard Drives
WDC WD800BEVS-22RST0 ATA Device
Antivirus
avast 2017
Browser
ie11,ff54
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