WiFi Adapter Missing

[emfajardo2]

So my only network adapter showing under device manager is the Realtek PCIe FE Family Controller.

No matter what I do (numerous restarts, run as administrator, etc) I cannot get the WiFi adapter to download from the HP site.

I have an HP G6-1b79dx Windows Professional x64.

 

[maxie]

Hi there .. Can you download any thing from the net .. Or is it just the HP website ?

 

[emfajardo2]

Yeah, to clarify I can download the folder but it doesn't install on my computer.

 

[maxie]

Hi again .. What type of file is in the Folder is it an INF or Exe file ?

 

[emfajardo2]

They're exe

 

[maxie]

So what happens when you Right click on the exe file and run as Admin ?

 

[emfajardo2]

I click through the agreements, I overwrite existing files as I've tried this multiple times, it downloads (sometimes says it installed incorrectly but I ignore it as it says) and then I restart. When I'm back on, no changes or installation at all occurred.

 

[maxie]

Going by your first post its the Realtek Local Area Network (LAN) Driver you need to download .. Or are you missing both Drivers

 

[emfajardo2]

The only driver I have is the family controller.

 

[maxie]

Then download the Realtek Local Area Network (LAN) Driver .. Not the WiFI Driver

 

[emfajardo2]

I'll do that and get back to you

 

[maxie]

Yes please do let me know how it goes

 

[emfajardo2]

Okay, downloaded successfully, restarted, still no WiFi

 

[maxie]

Please post a screenshot of the Device Manager with your Network adapters expanded ..

http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html

 

[emfajardo2]

 

[maxie]

I am very sorry i misread your first Post .. When did you first notice that your WIFI card is missing from the Device Manager ?

 

[emfajardo2]

No problem.

Here's the back story:

My WiFi was going in and out (as in would work, bad signal, then go missing). I would install various drivers and it would magically go back on for anywhere from a few hours to a few days. Sometimes I would just restart the computer a few times and it would work.

Finally I looked for the bigger issue and found some corrupt files in my CBS.log file, I repaired windows using an ISO and the error disappeared but to no avail, still no WiFi.

And now I'm here.

 

[maxie]

Have you done a system scan using sfc/ scannow lately .. If that is all clear the only way i can see you getting it back is a Clean Install .. If you have the Product Key COA that will be possible even if you dont have the Windows Disc ..

 

[emfajardo2]

Why do I have to do a clean install?

 

[Kaktussoft]

View attachment 288150

No signals at all refering to wifi in screenshot. Not even a section "other devices". Windows simply can't find it. Did you turn off wifi accidently in BIOS or some hardware switch on laptop?

As test: Download/burn an ubuntu or any other linux live cd and check if wifi works then.
It's simple in Ubuntu 12 using a LiveCD/USB.

1. Go to System settings → Software sources → Additional drivers
2. Select any available option other than "Do not use the device"
3. Hit "Apply changes"

Enjoy your WiFi