Solved Win 7 SP1 Error 800B0100

shaun6521

New member
Local time
9:18 AM
Messages
3
Hi,

I'm facing the same problem others are facing with regards to installing Windows 7 SP1. I've tried using WU and Manual Update to install KB947821 but to no avail. I keep getting the message that installation was not successful, with the error code Error: TRUST_E_NOSIGNATURE(0x800b0100). I've also tried using "Check for System Update Readiness" tool as well as "Fix problems with Windows Update" from the control panel, also to no avail. I've tried fixing this problem a few times before, repeating the above procedures and up till now, I've not been successful.

I kinda know that I will have to attach the C:\Windows\Logs\CBS folder but as I have tried fixing it a few times, there are quite a few entries in it already. Do I need to clear this folder and repeat the "Check for System Update Readiness" tool, and attach the results?

Ohh, my computer is currently running on a Windows 7 Home Premium, 64-bit Operating System.

Really appreciate your help!

Regards,
Shaun
 

My Computer

OS
Windows 7 Home Premium x64
Hello shaun & Welcome to SevenForums!

There's a solved thread here with the same things you experienced.
Win 7 SP1 error 800B0100

Best Regards,
FredeGail
 

My Computer

Computer Manufacturer/Model Number
Brewed
OS
Microsoft Windows 7 Ultimate: x64 (SP1)
CPU
Intel® Core™ i5-2500K Processor
Motherboard
ASUS P8Z68-V PRO
Memory
Kingston DDR3 HyperX 1600MHz 8GB
Graphics Card(s)
ASUS GTX 560 TI DirectCU II 900MHz
Sound Card
Realtek® ALC892 8-Channel High Definition Audio CODEC
Monitor(s) Displays
ACER LCD P246HBD 1920x1080 (24") - Dell 1280x800
Screen Resolution
ACER LCD P246HBD ~ [1920X1080] - DELL ~ [1280x800]
Hard Drives
500 GB WD Caviar SE116 7200rpm SATA2
PSU
Corsair 750W Power Supply
Case
Coolermaster CM Scout
Cooling
Zalman FS-C77 Fatal1ty CPU Cooler
Keyboard
Logitech G15
Mouse
Coolermaster Sentinel Advanced
Internet Speed
[↓ 10 MB/s DL] [↑ 1 MB/s UL]
Other Info
- ROCCAT™ Kave – Solid 5.1 Surround Sound Gaming Headset
- Not overclocking
Hi,
I'm facing the same problem others are facing with regards to installing Windows 7 SP1. I've tried using WU and Manual Update to install KB947821 but to no avail. I keep getting the message that installation was not successful, with the error code Error: TRUST_E_NOSIGNATURE(0x800b0100). I've also tried using "Check for System Update Readiness" tool as well as "Fix problems with Windows Update" from the control panel, also to no avail. I've tried fixing this problem a few times before, repeating the above procedures and up till now, I've not been successful.
I kinda know that I will have to attach the C:\Windows\Logs\CBS folder but as I have tried fixing it a few times, there are quite a few entries in it already. Do I need to clear this folder and repeat the "Check for System Update Readiness" tool, and attach the results?

Ohh, my computer is currently running on a Windows 7 Home Premium, 64-bit Operating System.

Really appreciate your help!

Regards,
Shaun

Hello Shaun, and welcome to the Seven Forums!

Please copy the C:\Windows\Logs\CBS folder to your Desktop, right click on it > Send to > Compressed (zipped) folder, and upload the new file which is created on your Desktop here.

Please do not empty this folder, as that deletes valuable evidence. It is my job to search through hundreds of thousands of log file lines, and I can do this quite happily (I search for keywords, and don't actually read the whole thing, to find the relevant sections, and the more repetitions, the easier it is to find patterns) Just give me the whole lot, and I can then do as I please!

Thanks a lot!

Richard
 

My Computer

Computer Manufacturer/Model Number
Dell XPS 420
OS
Vista Home Premium x86 SP2
CPU
Intel Core 2 Quad Q9300 2.50GHz
Motherboard
Stock Dell 0TP406
Memory
4 gb (DDR2 800) 400MHz
Graphics Card(s)
ATI Radeon HD 3870 (512 MBytes)
Monitor(s) Displays
1 x Dell 2007FP and 1 x (old) Sonic flat screen
Screen Resolution
1600 x 1200 and 1280 x 1204
Hard Drives
1 x 640Gb (SATA 300) Western Digital: WDC WD6400AAKS-75A7B0 1 x 1Tb (SATA 600) Western Digital: Caviar Black, SATA 6GB/S, 64Mb cache, 8ms Western Digital: WDC WD1002FAEX-00Z3A0 ATA Device
Case
Dell XPS 420
Cooling
Stock Fan
Keyboard
Dell Bluetooth
Mouse
Advent Optical ADE-WG01 (colour change light up)
Internet Speed
Varies from 10kb/s to 170kb/s. So unreliable it is not funny
Other Info
ASUS USB 3.0 5Gbps/SATA 6Gbps - PCI-Express Combo Controller Card (U3S6)
Hello shaun & Welcome to SevenForums!

There's a solved thread here with the same things you experienced.
Win 7 SP1 error 800B0100

Best Regards,
FredeGail

Hi FredeGail, I checked that out and realized that I'm unable to use it as solutions are unique to ones computer.

Hello Shaun, and welcome to the Seven Forums!

Please copy the C:\Windows\Logs\CBS folder to your Desktop, right click on it > Send to > Compressed (zipped) folder, and upload the new file which is created on your Desktop here.

Please do not empty this folder, as that deletes valuable evidence. It is my job to search through hundreds of thousands of log file lines, and I can do this quite happily (I search for keywords, and don't actually read the whole thing, to find the relevant sections, and the more repetitions, the easier it is to find patterns) Just give me the whole lot, and I can then do as I please!

Thanks a lot!

Richard

Hi Richard,

Really appreciate your help! As requested, here's the zipped CBS folder.

Regards,
Shaun
 

My Computer

OS
Windows 7 Home Premium x64
Hello again!

WARNING! This fix was created specifically for this user! If you are not this user, do not follow these instructions!
@shaun6521: Ignore the above :)

Download the attached .zip file. Inside it, will be two folders, Packages and Manifests.

Create these folders if they do not already exist: C:\Windows\Temp\CheckSur\Servicing\Packages\ and C:\Windows\Temp\CheckSur\winsxs\Manifests

Extract Packs.zip onto your Desktop. Please place the contents of my Desktop\Packages in C:\Windows\Temp\CheckSur\Servicing\Packages\ and my Desktop\Manifests in C:\Windows\Temp\CheckSur\winsxs\Manifests.

N.B. For you, there are no manifest files. Just ignore the manifest files section.

DO NOT place the .zip file in that folder, or the folders themselves. Make sure that a lot of files are in each of those Checksur folder.

Re-run the System Update Readiness Tool, and get me another copy of C:\Windows\Logs\CBS\CheckSUR.log.

Also, please retest Windows Updates (with fingers slightly crossed, no matter how much we both know that that won't help! lol.)

Good luck!

Richard
 

Attachments

My Computer

Computer Manufacturer/Model Number
Dell XPS 420
OS
Vista Home Premium x86 SP2
CPU
Intel Core 2 Quad Q9300 2.50GHz
Motherboard
Stock Dell 0TP406
Memory
4 gb (DDR2 800) 400MHz
Graphics Card(s)
ATI Radeon HD 3870 (512 MBytes)
Monitor(s) Displays
1 x Dell 2007FP and 1 x (old) Sonic flat screen
Screen Resolution
1600 x 1200 and 1280 x 1204
Hard Drives
1 x 640Gb (SATA 300) Western Digital: WDC WD6400AAKS-75A7B0 1 x 1Tb (SATA 600) Western Digital: Caviar Black, SATA 6GB/S, 64Mb cache, 8ms Western Digital: WDC WD1002FAEX-00Z3A0 ATA Device
Case
Dell XPS 420
Cooling
Stock Fan
Keyboard
Dell Bluetooth
Mouse
Advent Optical ADE-WG01 (colour change light up)
Internet Speed
Varies from 10kb/s to 170kb/s. So unreliable it is not funny
Other Info
ASUS USB 3.0 5Gbps/SATA 6Gbps - PCI-Express Combo Controller Card (U3S6)
Hello again!

WARNING! This fix was created specifically for this user! If you are not this user, do not follow these instructions!
@shaun6521: Ignore the above

Download the attached .zip file. Inside it, will be two folders, Packages and Manifests.

Create these folders if they do not already exist: C:\Windows\Temp\CheckSur\Servicing\Packages\ and C:\Windows\Temp\CheckSur\winsxs\Manifests

Extract Packs.zip onto your Desktop. Please place the contents of my Desktop\Packages in C:\Windows\Temp\CheckSur\Servicing\Packages\ and my Desktop\Manifests in C:\Windows\Temp\CheckSur\winsxs\Manifests.

N.B. For you, there are no manifest files. Just ignore the manifest files section.

DO NOT place the .zip file in that folder, or the folders themselves. Make sure that a lot of files are in each of those Checksur folder.

Re-run the System Update Readiness Tool, and get me another copy of C:\Windows\Logs\CBS\CheckSUR.log.

Also, please retest Windows Updates (with fingers slightly crossed, no matter how much we both know that that won't help! lol.)

Good luck!

Richard

Hi Richard,

Did as you instructed and I've finally managed to install SP1. Really BIG thank you to you! Kudos to you for doing such a great job! Attached is the CBS file!

Shaun
 

My Computer

OS
Windows 7 Home Premium x64
Hello again!

WARNING! This fix was created specifically for this user! If you are not this user, do not follow these instructions!
@shaun6521: Ignore the above

Download the attached .zip file. Inside it, will be two folders, Packages and Manifests.

Create these folders if they do not already exist: C:\Windows\Temp\CheckSur\Servicing\Packages\ and C:\Windows\Temp\CheckSur\winsxs\Manifests

Extract Packs.zip onto your Desktop. Please place the contents of my Desktop\Packages in C:\Windows\Temp\CheckSur\Servicing\Packages\ and my Desktop\Manifests in C:\Windows\Temp\CheckSur\winsxs\Manifests.

N.B. For you, there are no manifest files. Just ignore the manifest files section.

DO NOT place the .zip file in that folder, or the folders themselves. Make sure that a lot of files are in each of those Checksur folder.

Re-run the System Update Readiness Tool, and get me another copy of C:\Windows\Logs\CBS\CheckSUR.log.

Also, please retest Windows Updates (with fingers slightly crossed, no matter how much we both know that that won't help! lol.)

Good luck!

Richard
Hi Richard,

Did as you instructed and I've finally managed to install SP1. Really BIG thank you to you! Kudos to you for doing such a great job! Attached is the CBS file!

Shaun

No problem, Shaun! Your logs look clean. It has been an absolute pleasure to work with you! Thank you for your lovely comments :) It is that which keeps us motivated! Feel free to return to this forum whenever you have any questions or problems!

Richard
 

My Computer

Computer Manufacturer/Model Number
Dell XPS 420
OS
Vista Home Premium x86 SP2
CPU
Intel Core 2 Quad Q9300 2.50GHz
Motherboard
Stock Dell 0TP406
Memory
4 gb (DDR2 800) 400MHz
Graphics Card(s)
ATI Radeon HD 3870 (512 MBytes)
Monitor(s) Displays
1 x Dell 2007FP and 1 x (old) Sonic flat screen
Screen Resolution
1600 x 1200 and 1280 x 1204
Hard Drives
1 x 640Gb (SATA 300) Western Digital: WDC WD6400AAKS-75A7B0 1 x 1Tb (SATA 600) Western Digital: Caviar Black, SATA 6GB/S, 64Mb cache, 8ms Western Digital: WDC WD1002FAEX-00Z3A0 ATA Device
Case
Dell XPS 420
Cooling
Stock Fan
Keyboard
Dell Bluetooth
Mouse
Advent Optical ADE-WG01 (colour change light up)
Internet Speed
Varies from 10kb/s to 170kb/s. So unreliable it is not funny
Other Info
ASUS USB 3.0 5Gbps/SATA 6Gbps - PCI-Express Combo Controller Card (U3S6)
Hi, have the same problem and I was wondering if you could help me :/
 

My Computer

OS
windows 7 home premium 64 bits
I've run into this as well and am up against a wall trying to get past it. Any help would be greatly appreciated.
 

My Computer

OS
Windows 7 Home Premium 64
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