Confuselled
New member
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Hi, all-
I've been fighting with my PC since July to upgrade from Windows 7 to Windows 10 and I am at my wit's end.
I'm just about ready to perform a clean install of Windows 7 to see if that will upgrade to Windows 10, but I thought I would post one more time to see if anyone has a suggestion for getting around this error message I've found in SetupDiag:
Error: 0x8007007B - 0x50015
LogEntry: 2022-08-11 03:00:33, Error SP CMountWIM:
oExecute: Failed to mount WIM file C:\$WINDOWS.~BT\Sources\SafeOS\winre.wim.
For reference, these are my original posts from July:
"Windows 10 installation has failed" Whut 2 dew?
"Windows 10 installation has failed" - Windows 10 Forums
Since those posts in July I have done everything suggested as well as a few other things:
1.Downloaded the current Win 10 ISO & burned it to a DVD.
2. Updated my BIOS & drivers.
3. Manually uninstalled Norton 360.
4. Run CHKDSK multiple times
5. Run System File Checker multiple times.
6. Tried upgrading using every permutation I can think of:
DVD ISO with Network Connection OFF
DVD ISO with Network Connection ON
Run Setup.exe downloaded from Microsoft w/Network Connection OFF
Run Setup.exe downloaded from Microsoft w/Network Connection ON
To get the error messages I've been running the "Panther" folder thru SetupDiag on another PC that is running Win 10. The first time I did this, I found an error relating to the installation path that was easily fixed by changing a registry entry.
This got my hopes up, but since then I've been stuck on the above error message.
One thing that might be important: When I installed my current HD a few years ago I installed both Macrium and Acronis. I ended up using Acronis to clone my old HD to the new, larger HD, not sure why I used that over Macrium, but the first error message I received from SetupDiag referred to a missing wimmount.sys file in the Macrium folder, which was no longer on my system:
DriverPath: C:\program files\macrium\reflect\wimmount.sys
Changing the path fixed that issue.:
C:\Windows\System32\drivers\wimmount.sys
So...any ideas on how I can make this blasted thing work?
If not, would you recommend cloning my current drive using Macrium over, say, just doing a straight copy of my current HD to an external HD?
My inclination is to just copy my HD, format it, install Windows & use the copied files on my external HD as needed.
Oh, current Windows version is:
Version 6.1 (Build 7601: Service Pack 1)
Thanks in advance for your advice!
Best,
Sam
PS- For the record, I may take a quick look at gatherosstate.exe, before doing a clean install, if that ends up being my path.
I've been fighting with my PC since July to upgrade from Windows 7 to Windows 10 and I am at my wit's end.
I'm just about ready to perform a clean install of Windows 7 to see if that will upgrade to Windows 10, but I thought I would post one more time to see if anyone has a suggestion for getting around this error message I've found in SetupDiag:
Error: 0x8007007B - 0x50015
LogEntry: 2022-08-11 03:00:33, Error SP CMountWIM:
For reference, these are my original posts from July:
"Windows 10 installation has failed" Whut 2 dew?
"Windows 10 installation has failed" - Windows 10 Forums
Since those posts in July I have done everything suggested as well as a few other things:
1.Downloaded the current Win 10 ISO & burned it to a DVD.
2. Updated my BIOS & drivers.
3. Manually uninstalled Norton 360.
4. Run CHKDSK multiple times
5. Run System File Checker multiple times.
6. Tried upgrading using every permutation I can think of:
DVD ISO with Network Connection OFF
DVD ISO with Network Connection ON
Run Setup.exe downloaded from Microsoft w/Network Connection OFF
Run Setup.exe downloaded from Microsoft w/Network Connection ON
To get the error messages I've been running the "Panther" folder thru SetupDiag on another PC that is running Win 10. The first time I did this, I found an error relating to the installation path that was easily fixed by changing a registry entry.
This got my hopes up, but since then I've been stuck on the above error message.
One thing that might be important: When I installed my current HD a few years ago I installed both Macrium and Acronis. I ended up using Acronis to clone my old HD to the new, larger HD, not sure why I used that over Macrium, but the first error message I received from SetupDiag referred to a missing wimmount.sys file in the Macrium folder, which was no longer on my system:
DriverPath: C:\program files\macrium\reflect\wimmount.sys
Changing the path fixed that issue.:
C:\Windows\System32\drivers\wimmount.sys
So...any ideas on how I can make this blasted thing work?
If not, would you recommend cloning my current drive using Macrium over, say, just doing a straight copy of my current HD to an external HD?
My inclination is to just copy my HD, format it, install Windows & use the copied files on my external HD as needed.
Oh, current Windows version is:
Version 6.1 (Build 7601: Service Pack 1)
Thanks in advance for your advice!
Best,
Sam
PS- For the record, I may take a quick look at gatherosstate.exe, before doing a clean install, if that ends up being my path.
My Computers
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At a glance
Win 7 Pro (64 bit)Intel Core i7-4790 CPU @ 3.60GHz16GbNVIDIA GeForce GTX 750 Ti- Computer type
- PC/Desktop
- Computer Manufacturer/Model Number
- CyberPowerPC
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- Win 7 Pro (64 bit)
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- Intel Core i7-4790 CPU @ 3.60GHz
- Motherboard
- MSI
- Memory
- 16Gb
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- NVIDIA GeForce GTX 750 Ti
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- Norton 360
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