Win 7 Ultimate, clean install, get 0x8004FF91 trying to install MSE

cooltouch

Clueless Oldtimer
Member
VIP
Local time
4:57 PM
Messages
123
Location
Houston, Texas
This machine is a Gateway FX-Series laptop, which I bought used a couple of months ago. It came without a drive, so I bought a new 2TB drive to go along with it. I installed Win 7 Ultimate onto it and just a small handful of other programs so far -- a couple of browsers and utilities for my digital camera -- but I have not installed any anti-spyware or anti-malware onto it yet. internet-wise, so far I've used it only for a bit of Web activity (visiting a couple of forums that I'm a regular at, and Netflix, mostly).

I used Microsoft Security Essentials on my previous laptop (and my desktop) with good results, so I would prefer to continue using it. Unfortunately, it errors out on me, generating the above code, when I attempt to install it. Following your instructions, I came here, ran the diagnostic utility and it gave me this:

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-3WV7X-6QBYQ-QRJTR
Windows Product Key Hash: ofq4LZ367/rQ6jHRxjlpsPMjs3E=
Windows Product ID: 00426-069-5107512-86894
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {CD8BB775-9F42-4245-AEE0-43F6B1C24084}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_rtm.101119-1850
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\SeaMonkey\seamonkey.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0x80092003
File Mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x80092003
File Mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0x80092003
File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{CD8BB775-9F42-4245-AEE0-43F6B1C24084}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-QRJTR</PKey><PID>00426-069-5107512-86894</PID><PIDType>5</PIDType><SID>S-1-5-21-3238356844-3364053637-4126793968</SID><SYSTEM><Manufacturer>Gateway        </Manufacturer><Model>P-7801u        </Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>9C.08.00       </Version><SMBIOSVersion major="2" minor="5"/><Date>20080729000000.000000+000</Date></BIOS><HWID>89153507018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>GATEWA</OEMID><OEMTableID>SYSTEM  </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00172-069-510751-00-1033-7601.0000-2662014
Installation ID: 019074905700970115644726373320557060047220840280883754
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: QRJTR
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 12/5/2014 1:23:46 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: NgAAAAEAAQABAAEAAgACAAAABAABAAEAln0QKbj9XHR6oEamIgHAZWgUcKYKP9YCp519G0bK

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            PTLTD              APIC  
  FACP            INTEL         CRESTLNE
  HPET            INTEL         CRESTLNE
  BOOT            PTLTD         $SBFTBL$
  MCFG            INTEL         CRESTLNE
  SLIC            GATEWA        SYSTEM  
  SSDT            PmRef        CpuPm
The only thing that jumps out at me are the "File Mismatch" statements. If they're the problem, I have no idea what to do with them. As far as my competency level goes, back in the old DOS and (for me) OS/2 days, I considered myself to be an expert. These days, I just hang on for the ride. If shutting things down and restarting the machine don't fix things, I'm pretty much lost. So keep this in mind when/if you give me recommendations on how to precede with successfully installing MSE.

As always, thanks for any help you can provide!
 
Last edited:

My Computer My Computer

At a glance

Win7 Ulitmate x64AMD Phenom II X4 840 3.2 GHz16 GBATI Radion HD 4290 on the MoBo
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home built
OS
Win7 Ulitmate x64
CPU
AMD Phenom II X4 840 3.2 GHz
Motherboard
ASRock 890GX Pro3
Memory
16 GB
Graphics Card(s)
ATI Radion HD 4290 on the MoBo
Sound Card
M-Audio Delta 66, AMD on MoBo
Monitor(s) Displays
LG 34", AOC 22" flat screens
Screen Resolution
2560x1080, 1680x1050
Hard Drives
3 TB, 750 gig, 500 gig
PSU
500w
Case
no-name
Cooling
ps fan, case fan, cpu fan
Keyboard
Logitech
Mouse
Logitech
Internet Speed
45+Mbps
Antivirus
Microsoft Security Essentials
Browser
Mozilla SeaMonkey, Chrome
Other Info
I'm a musician and a composer, so this PC is used primarily as a digital audio workstation (DAW), so sound is king. I'm also a photographer, so I also make use of it for image processing. I find the ATI Radion on the MoBo to be perfectly adequate in this respect and the AOC 22" monitor to be respectable. It's about time for an upgrade, though.
Thank you cooltouch for following my suggestion and posting here.

I do see problems but I'm not knowledgeable enough to offer help at this time.

Just hang in there and a expert will be a long.
Sometimes it takes a little while because they are busy and in different time zones.

I'm not understanding this.

Windows License Type: Retail
SLIC GATEWA SYSTEM
ASRock 890GX Pro3

File Mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100 File Mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0x80092003

Hopefully when a expert drops by you will get fixed and I get a little knowledge.
 

My Computer My Computer

At a glance

Windows 10 Pro. 64/ version 1709 Windows 7 Pr...Intel i7-6800K @ 4.3Corsair Platinum 16 gig @2400EVGA GTX 1070 OC
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
The ASRock 890GX is the motherboard for my desktop system. Since it appears that I can enter specs for only one system, I've elected to keep those for my desktop. This laptop is a Gateway FX series, model number MS2252, which is better known as an FX P-7805 for some reason. It has an Intel Core 2 Duo T9600 2.8GHz CPU, 8 Gigs of RAM, and is running 64-bit Win7 Ultimate, SP 1 installed.
 

My Computer My Computer

At a glance

Win7 Ulitmate x64AMD Phenom II X4 840 3.2 GHz16 GBATI Radion HD 4290 on the MoBo
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home built
OS
Win7 Ulitmate x64
CPU
AMD Phenom II X4 840 3.2 GHz
Motherboard
ASRock 890GX Pro3
Memory
16 GB
Graphics Card(s)
ATI Radion HD 4290 on the MoBo
Sound Card
M-Audio Delta 66, AMD on MoBo
Monitor(s) Displays
LG 34", AOC 22" flat screens
Screen Resolution
2560x1080, 1680x1050
Hard Drives
3 TB, 750 gig, 500 gig
PSU
500w
Case
no-name
Cooling
ps fan, case fan, cpu fan
Keyboard
Logitech
Mouse
Logitech
Internet Speed
45+Mbps
Antivirus
Microsoft Security Essentials
Browser
Mozilla SeaMonkey, Chrome
Other Info
I'm a musician and a composer, so this PC is used primarily as a digital audio workstation (DAW), so sound is king. I'm also a photographer, so I also make use of it for image processing. I find the ATI Radion on the MoBo to be perfectly adequate in this respect and the AOC 22" monitor to be respectable. It's about time for an upgrade, though.

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
... You do realise that your Product Key is a Not for Resale MSDN-type one?
If you purchased this other than as part of a subscription, then it's counterfeit and you should demand a refund.
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
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