Win Boot Mgr Error 0xc00000e9: Unexpected I/O error

[Redmage913]

Hey there,

My father's computer refuses to start. It's running Win7 Pro x64. When I attempt to start it up, it starts up the Windows Error Recovery program, suggesting that I launch Startup Repair, and allowing me to start Windows normally. In both scenarios, I get the same error. When I start normally, I get the Starting Windows text, then I get a solid white bar with Windows is loading files... above it. It fills up halfway, then I get Windows Boot Manager error 0xc00000e9: An unexpected I/o Error has occurred.

This computer is a stock Dell Inspiron 530s, with no new hardware devices added or removed in recent memory (other than starting from a USB stick once or twice, but not since I installed Win7 Pro x64 on here).

How should I proceed? Should I plug in a USB stick I have Xubuntu 9.04 on and backup all his files before I do anything?

Thanks,

--Red

 

[theog]

Try this:

http://www.sevenforums.com/tutorials/681-startup-repair.html?ltr=S

http://www.sevenforums.com/tutorials/2083-system-repair-disc-create.html
http://www.sevenforums.com/tutorials/668-system-recovery-options.html
http://www.sevenforums.com/tutorials/3413-repair-install.html?ltr=R

 

[Redmage913]

Running the Startup Repair program now.... I dunno if this is normal, but it took a couple minutes for the computer to report back on the number of Windows 7 Installations (which there is one, on a 250GB hard drive, I'm guessing about 75GB of that is being used). I hope my hard drive isn't failing - we got the computer around two years ago...

 

[Redmage913]

Now it's automatically trying to use System Restore on it, and it's saying Attempting Repairs... it's sat there for a couple minutes, and the hard drive LED is solidly on, no blinking or variations in the intensity of the LED.

 

[theog]

Did startup repair find Win 7 installation?

If,yes you need to run 3 to 4 times.

 

[Redmage913]

Restarted, and now it's automatically logging into the user account as usual. Should I run any sort of system integrity check?

 

[theog]

Looking good. you can do a check.

Check your ram.

http://www.sevenforums.com/tutorials/715-memory-diagnostics-tool.html?ltr=M

Memtest86+ - Advanced Memory Diagnostic Tool

Check your HD.

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html?ltr=S

Check with a hard drive diagnostic tools.

Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.

 

[Redmage913]

Scans check out - I think I'm all right. I didn't do the Memtest86+ scan and the Hard Drive scan since things are working quite smoothly.

Is there any 'mark as solved' command for threads on this forum?

 

[theog]

That's good to here.

Use the red triangle, & report solved.

 

[Redmage913]

I never would have guessed that it was there.

Is it intentional to hide the command? I stay away from 'report post' type buttons in case I accidentally get another user in trouble.

 

[theog]

You are welcome.

 

[Redmage913]

It happened again!

Hey there,

I just had to run System Repair off the DVD to fix the same error. It scanned the system, used the last System Restore point, and restarted normally.

I understand that this temporarily fixes the problem (until it happens again), but I'd like to figure out what it is.

What causes an I/O Error, and what could make such an error show up only after I install Windows 7? It might be a coincidence, but I've never really believed in coincidence unless it's proven to me.

 

[theog]

Have you updated all drivers?

You can download from here.

Welcome to Home User Support

 

[Redmage913]

My father had to run the Startup Repair program from the DVD again this morning. This time, I was sure to double-check the log.

The registry was corrupt, and that was rectified with Startup Repair.

I think I figured it out - my father runs CCleaner religiously - I have a feeling that might have deleted an essential entry that CCleaner reported as being faulty/incorrect in some way.

I told him not to run CCleaner's registry cleaner function for a while and see if it has any more problems starting up.

Now for a related question: Can a corrupted registry cause the I/O error? Does the registry control I/O assignment?

 

[jstnmrrtt]

same error different situation

i received the same error while trying to boot win7 ultimate x64 from the disc to install on my macbook pro, any ideas, anyone?

 

[sandhya]

hello!!!....even my system has the same problem....unexpexted I/O error occurs while starting it.....
when i clicked startup repair it is again goin back to the page....prompting that an unexpexted I/O error has occured....Staus of error :0xc00000e9.
Windows 7 home basic(Sony VAIO)..
Please let me the solution to this problem if any1 knows it....

 

[sandhya]

should i run the startup repair from the DVD????

 

[fishemat]

same issue

Hi. I am having this same issue. It just keeps going in a loop. How do I get to the sytem setup screen to make the steps you detailed above?

Thanks

 

[JosephCampbell]

Hello,

I'm having this exact same problem. Upon booting my computer I get a black screen with a "boot device not found please install an operating system on your hard disk" message. When attempting to install Windows 7 via disk it will load approximately halfway, and I'll get an error message that reads "Status: 0xc00000e9".

My CD/DVD drive seems to be working quite fine. Nothing is connected to the computer.

When using a Windows 7 recovery disc in the "System Recovery Options" box that pops up, I am unable to select an Operating System (doesn't show one). When selecting "select a system image backup" I get the same thing. No option.

Using the various "command line prompt" functions got me nowhere as well. I'm unable to use a system restore or restore previous backup.

I've bought a brand new hard-disk and get the same thing. No idea.

Anybody have any ideas? Any help would be greatly appreciated.

 

[gregrocker]

In the future when the error arises work through these steps for Troubleshooting Windows 7 Failure to Boot.




http://www.sevenforums.com/tutorials/219533-troubleshooting-windows-7-failure-boot.html