comptester
New member
- Local time
- 11:25 PM
- Messages
- 4
My HP Pavilion p6214y desktop (Win7 Home 64) suddenly crashed/powered off on its own while I was in the middle of watching a video on the internet last monday. It tried to restart but couldn't.
I have tried several things to fix it but I can't.
Some of the stop errors I have seen are E4, A, and D1.
Startup repair can't fix the problem. I have run it over 20 times now.
In one of the error messages I have seen mentioned the ci.dll file.
I can't boot into safemode.
System Restore doesn't work/ fails after going through all the motions.
I can't run sfc /scannow from the repair tool command prompt because it says "There is a system repair pending which requires reboot to complete. Restart Windows and run sfc again."
I can't find the bootlog file ntbtlog.txt, I don't think it is getting far enough to write it.
Please help! I don't want to install windows from scratch.
I have tried several things to fix it but I can't.
Some of the stop errors I have seen are E4, A, and D1.
Startup repair can't fix the problem. I have run it over 20 times now.
In one of the error messages I have seen mentioned the ci.dll file.
I can't boot into safemode.
System Restore doesn't work/ fails after going through all the motions.
I can't run sfc /scannow from the repair tool command prompt because it says "There is a system repair pending which requires reboot to complete. Restart Windows and run sfc again."
I can't find the bootlog file ntbtlog.txt, I don't think it is getting far enough to write it.
Please help! I don't want to install windows from scratch.
My Computer
At a glance
Windows 7 Home Premium 64 bitAMD Athlon II X4 6208 GB DDR2 PC2-6400 (4x2GB)Integrated graphics using nVidia GeForce 9100
- Computer Manufacturer/Model Number
- HP Pavilion p6214y Desktop PC
- OS
- Windows 7 Home Premium 64 bit
- CPU
- AMD Athlon II X4 620
- Motherboard
- Pegatron M2N78-LA
- Memory
- 8 GB DDR2 PC2-6400 (4x2GB)
- Graphics Card(s)
- Integrated graphics using nVidia GeForce 9100
- Sound Card
- Integrated Realtek ALC888S
- Monitor(s) Displays
- HP brand flat wide screen
- Hard Drives
- WD Caviar Green, SATA, 1 TB, 5400 rpm
- PSU
- stock 300W
- Case
- Mid size ATX
- Cooling
- stock