Window 7 audio not working please help !!

[ipodtouchme]

Hi i'm running window 7 version 6.1 (Build 7600)
The past week i have been trying to fix my audio i had try everything eg; reformatting,bios reset,installing-uninstalling different drives. i been using this computer for a good year until i install a new hard drive, which made my computer without any sound even the audio says it working, the only sound i hear is a dead radio with out any signal. I install every driver i can find from the old to the latest right now i am running "VIA high definition audio" which is the motherboard latests driver ...... this is making me stressing my *** off
help please ? any idea ?

My system information;

OS Name Microsoft Windows 7 Ultimate
Version 6.1.7600 Build 7600
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name MTHUANLE-PC
System Manufacturer System manufacturer
System Model System Product Name
System Type x64-based PC
Processor Intel(R) Core(TM)2 Quad CPU Q9400 @ 2.66GHz, 2670 Mhz, 4 Core(s), 4 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 0410, 11/20/2008
SMBIOS Version 2.5
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "6.1.7600.16385"
User Name Mthuanle-PC\M.thuanle
Time Zone AUS Eastern Daylight Time
Installed Physical Memory (RAM) 4.00 GB
Total Physical Memory 4.00 GB
Available Physical Memory 2.71 GB
Total Virtual Memory 8.00 GB
Available Virtual Memory 6.62 GB
Page File Space 4.00 GB
Page File C:\pagefile.sys

Additional information about my Audio


Device Audio : ASUSTeK Computer 82801J (ICH10) HD Audio Controller
Audio Playback : Speakers (VIA High Definition A
Audio Playback : SPDIF Interface (TX1) (VIA High
Audio Playback : Digital Output Device (HDMI TX0
Audio Playback : Microsoft Sound Mapper
MIDI Output : Microsoft GS Wavetable Synth
MIDI Output : Microsoft MIDI Mapper
Mixer Device : Speakers (VIA High Definition A
Mixer Device : SPDIF Interface (TX1) (VIA High
Mixer Device : Digital Output Device (HDMI TX0

 

[brianzion]

hi and welcome to the forums
what speakers are you using and what type of connection do you use?

 

[brianzion]

go to this site Microsoft Fix it Solution Center
Diagnose and repair sound playback problems automatically
and use the Diagnose and repair sound playback problems automatically
see if this helps to begin with

 

[ipodtouchme]

hi ! nice to be here
im using Logitech X-530 and what do you mean what type of connection do i use ?

 

[brianzion]

hi ! nice to be here
im using Logitech X-530 and what do you mean what type of connection do i use ?

the connection to the speakers a usb plug? a mini 3.5 jack plug?(headphone type)

 

[ipodtouchme]

i already did that yesterday still no work

 

[ipodtouchme]

Im using the jack 3.5 point at the back of my mother board

 

[brianzion]

Hi i'm running window 7 version 6.1 (Build 7600)
The past week i have been trying to fix my audio i had try everything eg; reformatting,bios reset,installing-uninstalling different drives. i been using this computer for a good year until i install a new hard drive, which made my computer without any sound even the audio says it working, the only sound i hear is a dead radio with out any signal. I install every driver i can find from the old to the latest right now i am running "VIA high definition audio" which is the motherboard latests driver ...... this is making me stressing my *** off
help please ? any idea ?

My system information;

OS Name Microsoft Windows 7 Ultimate
Version 6.1.7600 Build 7600
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name MTHUANLE-PC
System Manufacturer System manufacturer
System Model System Product Name
System Type x64-based PC
Processor Intel(R) Core(TM)2 Quad CPU Q9400 @ 2.66GHz, 2670 Mhz, 4 Core(s), 4 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 0410, 11/20/2008
SMBIOS Version 2.5
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "6.1.7600.16385"
User Name Mthuanle-PC\M.thuanle
Time Zone AUS Eastern Daylight Time
Installed Physical Memory (RAM) 4.00 GB
Total Physical Memory 4.00 GB
Available Physical Memory 2.71 GB
Total Virtual Memory 8.00 GB
Available Virtual Memory 6.62 GB
Page File Space 4.00 GB
Page File C:\pagefile.sys

Additional information about my Audio


Device Audio : ASUSTeK Computer 82801J (ICH10) HD Audio Controller
Audio Playback : Speakers (VIA High Definition A
Audio Playback : SPDIF Interface (TX1) (VIA High
Audio Playback : Digital Output Device (HDMI TX0
Audio Playback : Microsoft Sound Mapper
MIDI Output : Microsoft GS Wavetable Synth
MIDI Output : Microsoft MIDI Mapper
Mixer Device : Speakers (VIA High Definition A
Mixer Device : SPDIF Interface (TX1) (VIA High
Mixer Device : Digital Output Device (HDMI TX0

in computer management click on view and click on show hidden devices and see if any red crosses are there

 

[ipodtouchme]

Hi i'm running window 7 version 6.1 (Build 7600)
The past week i have been trying to fix my audio i had try everything eg; reformatting,bios reset,installing-uninstalling different drives. i been using this computer for a good year until i install a new hard drive, which made my computer without any sound even the audio says it working, the only sound i hear is a dead radio with out any signal. I install every driver i can find from the old to the latest right now i am running "VIA high definition audio" which is the motherboard latests driver ...... this is making me stressing my *** off
help please ? any idea ?

My system information;

OS Name Microsoft Windows 7 Ultimate
Version 6.1.7600 Build 7600
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name MTHUANLE-PC
System Manufacturer System manufacturer
System Model System Product Name
System Type x64-based PC
Processor Intel(R) Core(TM)2 Quad CPU Q9400 @ 2.66GHz, 2670 Mhz, 4 Core(s), 4 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 0410, 11/20/2008
SMBIOS Version 2.5
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "6.1.7600.16385"
User Name Mthuanle-PC\M.thuanle
Time Zone AUS Eastern Daylight Time
Installed Physical Memory (RAM) 4.00 GB
Total Physical Memory 4.00 GB
Available Physical Memory 2.71 GB
Total Virtual Memory 8.00 GB
Available Virtual Memory 6.62 GB
Page File Space 4.00 GB
Page File C:\pagefile.sys

Additional information about my Audio


Device Audio : ASUSTeK Computer 82801J (ICH10) HD Audio Controller
Audio Playback : Speakers (VIA High Definition A
Audio Playback : SPDIF Interface (TX1) (VIA High
Audio Playback : Digital Output Device (HDMI TX0
Audio Playback : Microsoft Sound Mapper
MIDI Output : Microsoft GS Wavetable Synth
MIDI Output : Microsoft MIDI Mapper
Mixer Device : Speakers (VIA High Definition A
Mixer Device : SPDIF Interface (TX1) (VIA High
Mixer Device : Digital Output Device (HDMI TX0

in computer management click on view and click on show hidden devices and see if any red crosses are there

theres no red crosses

 

[brianzion]

do you use realtek hd audio manager6.0.1.5898 ? as in the png

 

[ipodtouchme]

do you use realtek hd audio manager6.0.1.5898 ? as in the png

nope i dont use the realtek hd audio manager6.0.1.5895, im using the latest audio driver from my asus mother board which i got it from there website.

 

[brianzion]

Im using the jack 3.5 point at the back of my mother board

is this the right spec for the speakers please note what i have highlighted

 

[ipodtouchme]

Im using the jack 3.5 point at the back of my mother board

is this the right spec for the speakers please note what i have highlighted

Yeah thats the right spec and yes the colors (black,green, light pink/orange) of the 3 plug is in my jack point

 

[brianzion]

have you tried post 3?

 

[ipodtouchme]

have you tried post 3?

umm what do you mean post 3 ?????? !!
sorry i arnt good with theses stuff but i try my best to explain

 

[brianzion]

ill post this in case we need it
Realtek

 

[brianzion]

have you tried post 3?

umm what do you mean post 3 ?????? !!
sorry i arnt good with theses stuff but i try my best to explain

thats ok run this go to the link
Diagnose and repair sound playback problems automatically

 

[ipodtouchme]

ill post this in case we need it
Realtek

i tried that link already i dl and install it still doesnt work

 

[ipodtouchme]

have you tried post 3?

umm what do you mean post 3 ?????? !!
sorry i arnt good with theses stuff but i try my best to explain

thats ok run this go to the link
Diagnose and repair sound playback problems automatically

i run that link and still doesnt help

 

[brianzion]

what did Microsoft say did it give you answers of any kind??