Window 7 x64 BSODs on newly built computer

jl3nz

New member
Local time
11:59 PM
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So, I have recently built a new computer over the holidays and I am running into some issues with BSODs. I am trying to narrow down the culprit and resolve the issues. Initially, the main problem I was having was with my XFX Radeon 5770, but XFX has released updated drivers. I have updated all my drivers... that I know of, but I am still getting BSODs. I have included the most recent BSODs so someone could take a look and maybe shed some light on my issues. Any help or suggestions would be greatly appreciated.
 

My Computer My Computer

OS
Windows 7 x64
CPU
Intel Core 2 Quad Q8400 Yorkfield 2.66GHz
Motherboard
GIGABYTE GA-EP45-UD3P
Memory
G.SKILL 4GB (2 x 2GB) 240-Pin DDR2 SDRAM
Graphics Card(s)
XFX HD-577A-ZNFC Radeon HD 5770
Monitor(s) Displays
Samsung T260HD Touch of Color 26" Widescreen
Hard Drives
Western Digital Caviar Black 500gb
PSU
Cooler Master eXtreme Power Plus 500-Watt Power Supply
Case
Antec Three Hundred
So, I have recently built a new computer over the holidays and I am running into some issues with BSODs. I am trying to narrow down the culprit and resolve the issues. Initially, the main problem I was having was with my XFX Radeon 5770, but XFX has released updated drivers. I have updated all my drivers... that I know of, but I am still getting BSODs. I have included the most recent BSODs so someone could take a look and maybe shed some light on my issues. Any help or suggestions would be greatly appreciated.


Hello Welcome to SF,

I guess it's pointing to a Core Windows driver Cryptography Next Generation (cng.sys)


CNG provides a set of APIs that are used to:
  • Perform basic cryptographic operations, such as creating hashes and encrypting and decrypting data.
  • Create, store, and retrieve cryptographic keys.
  • Install and use additional cryptographic providers.
So long story short its related to your security. More info refer this link Cryptography Next Generation

Run the Memory Diagnostic & HD Diagnostic.

Download Malwarebytes and run a complete scan


PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced. This cannot be protected by try-except,
it must be protected by a Probe. Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: fffff800009ea060, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff80003067b5c, If non-zero, the instruction address which referenced the bad memory
address.
Arg4: 0000000000000000, (reserved)


Hope this helps,
Captain
 

My Computer My Computer

Computer Manufacturer/Model Number
Samsung NP550P5C-S02IN
OS
Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
CPU
Intel® Core™ i7 Processor 3,610QM (2.30Hz, 6MB L3 Cach
Memory
8 GB
Graphics Card(s)
NVIDIA® GeForce® GT 650M 2GB Graphics, Optimus™ techno
Sound Card
SoundAlive™ JBL 3 Speakers (With sub-Woofer)
Monitor(s) Displays
39.62cm (15.6) SuperBright 300nit HD+ LED Display
Screen Resolution
1,600 x 900, Anti-Reflective
Hard Drives
1TB S-ATA II Hard Drive (5,400RPM)
Thanks Capt. for the help. Last night I ran Memtest 86+ for 5 pass' without any errors. I ran the HD Diagnostics extended test as well and passed without errors. As for those tests, I didn't have any problems. I downloaded Malwarebytes and started a "complete scan" and then went to bed. (it was late by this time) The computer had a BSOD last night sometime so I started another scan this morning... same thing, but different BSOD. I will run Malwarebytes again tonight when I get home from work, but could you take a look at my newest addition to my BSOD collection and let me know what you thing? :)
 

My Computer My Computer

OS
Windows 7 x64
CPU
Intel Core 2 Quad Q8400 Yorkfield 2.66GHz
Motherboard
GIGABYTE GA-EP45-UD3P
Memory
G.SKILL 4GB (2 x 2GB) 240-Pin DDR2 SDRAM
Graphics Card(s)
XFX HD-577A-ZNFC Radeon HD 5770
Monitor(s) Displays
Samsung T260HD Touch of Color 26" Widescreen
Hard Drives
Western Digital Caviar Black 500gb
PSU
Cooler Master eXtreme Power Plus 500-Watt Power Supply
Case
Antec Three Hundred
Anyone have an idea what to try next?
 

My Computer My Computer

OS
Windows 7 x64
CPU
Intel Core 2 Quad Q8400 Yorkfield 2.66GHz
Motherboard
GIGABYTE GA-EP45-UD3P
Memory
G.SKILL 4GB (2 x 2GB) 240-Pin DDR2 SDRAM
Graphics Card(s)
XFX HD-577A-ZNFC Radeon HD 5770
Monitor(s) Displays
Samsung T260HD Touch of Color 26" Widescreen
Hard Drives
Western Digital Caviar Black 500gb
PSU
Cooler Master eXtreme Power Plus 500-Watt Power Supply
Case
Antec Three Hundred
Ok, so I was able to run Malwarebytes and it did find a "hacked.displayproperties" in the registry. While trying to run Malwarebytes I did receive a few BSODs and I am wondering if the ATI Catylist software is causing issues. Can someone take a look at these BSODs and let me know what they find?
 

My Computer My Computer

OS
Windows 7 x64
CPU
Intel Core 2 Quad Q8400 Yorkfield 2.66GHz
Motherboard
GIGABYTE GA-EP45-UD3P
Memory
G.SKILL 4GB (2 x 2GB) 240-Pin DDR2 SDRAM
Graphics Card(s)
XFX HD-577A-ZNFC Radeon HD 5770
Monitor(s) Displays
Samsung T260HD Touch of Color 26" Widescreen
Hard Drives
Western Digital Caviar Black 500gb
PSU
Cooler Master eXtreme Power Plus 500-Watt Power Supply
Case
Antec Three Hundred
Ok, so I was able to run Malwarebytes and it did find a "hacked.displayproperties" in the registry. While trying to run Malwarebytes I did receive a few BSODs and I am wondering if the ATI Catylist software is causing issues. Can someone take a look at these BSODs and let me know what they find?

Sorry for the late replay i was kinda busy lately. OK i guess its time to Run the Driver verifier follow this link http://www.sevenforums.com/crash-lo...-driver-verifier-identify-issues-drivers.html

Good Luck,
Captain
 

My Computer My Computer

Computer Manufacturer/Model Number
Samsung NP550P5C-S02IN
OS
Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
CPU
Intel® Core™ i7 Processor 3,610QM (2.30Hz, 6MB L3 Cach
Memory
8 GB
Graphics Card(s)
NVIDIA® GeForce® GT 650M 2GB Graphics, Optimus™ techno
Sound Card
SoundAlive™ JBL 3 Speakers (With sub-Woofer)
Monitor(s) Displays
39.62cm (15.6) SuperBright 300nit HD+ LED Display
Screen Resolution
1,600 x 900, Anti-Reflective
Hard Drives
1TB S-ATA II Hard Drive (5,400RPM)
Ok, I ran Driver Verifier last night to see what was up. I did receive a few BSODs. It's hard to know what is causing the BSODs, but I have a feeling it is video card related. I have attached to BSODs. Also, while verifier was "on"... my video would "freak out" and I would get the error "The ATI Display Drivers Have Stopped Working But Has Recovered..." or something like that. This happened quite a bit while verifier was turned on.

I also tried running WEI to see if I could get something to happen. Which it did... I wouldn't give me a reading. It would error out. I also ran the SFC /scannow. There was a file that I couldn't repair, but I have no clue what to do with it. From the CBS.log file, I was able to extract the files that it repaired and couldn't repair. Let me know your thoughts... Thanks!
 

My Computer My Computer

OS
Windows 7 x64
CPU
Intel Core 2 Quad Q8400 Yorkfield 2.66GHz
Motherboard
GIGABYTE GA-EP45-UD3P
Memory
G.SKILL 4GB (2 x 2GB) 240-Pin DDR2 SDRAM
Graphics Card(s)
XFX HD-577A-ZNFC Radeon HD 5770
Monitor(s) Displays
Samsung T260HD Touch of Color 26" Widescreen
Hard Drives
Western Digital Caviar Black 500gb
PSU
Cooler Master eXtreme Power Plus 500-Watt Power Supply
Case
Antec Three Hundred
Does anyone have any suggestions as to what I can try?
 

My Computer My Computer

OS
Windows 7 x64
CPU
Intel Core 2 Quad Q8400 Yorkfield 2.66GHz
Motherboard
GIGABYTE GA-EP45-UD3P
Memory
G.SKILL 4GB (2 x 2GB) 240-Pin DDR2 SDRAM
Graphics Card(s)
XFX HD-577A-ZNFC Radeon HD 5770
Monitor(s) Displays
Samsung T260HD Touch of Color 26" Widescreen
Hard Drives
Western Digital Caviar Black 500gb
PSU
Cooler Master eXtreme Power Plus 500-Watt Power Supply
Case
Antec Three Hundred
You've received some excellent suggestions so far, but I'll attack this from the same approach that has been used thru all computer generations.
Nr 1 suspect: video driver,
Nr 2 suspect: video card (sometimes these two are reversed but still tops of list)
Nr 3 suspect: ram (incorrect type, speed, or not all from same manufacturer)
Nr 4 suspect: defective/temperamental power supply
Nr 5 suspect: heat (inadequate ventilation, fan not working, fan loose)
Nr 6 suspect: mains (the power from the wall)

Review following:
Why is my screen black when I start Windows 7?
 

My Computer My Computer

Computer Manufacturer/Model Number
Toshiba Satellite S875D-S7239 laptop
OS
MS Windows 7 Ultimate SP1 64-bit
CPU
AMD A10-4600M
Motherboard
AMD Pumori (Socket FT1)
Memory
6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)
Graphics Card(s)
AMD Radeon HD 7660G
Sound Card
High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor (1600x900@60Hz)
Screen Resolution
1600x900@60Hz
Hard Drives
SSD 119GB Corsair CSSD-V128GB2 ATA Device
Keyboard
Standard PS/2 Keyboard
Mouse
HP Wireless Optical Mobile Mouse Model FHA-3410
Internet Speed
What the local pub, local coffee shop offers.
Other Info
Optical Drive:MATSHITA BD-CMB UJ160B ATA Device


Also have an Asus ha1002xp netbook with Win 7 Ultimate installed.
Ok, I ran Driver Verifier last night to see what was up. I did receive a few BSODs. It's hard to know what is causing the BSODs, but I have a feeling it is video card related. I have attached to BSODs. Also, while verifier was "on"... my video would "freak out" and I would get the error "The ATI Display Drivers Have Stopped Working But Has Recovered..." or something like that. This happened quite a bit while verifier was turned on.

I also tried running WEI to see if I could get something to happen. Which it did... I wouldn't give me a reading. It would error out. I also ran the SFC /scannow. There was a file that I couldn't repair, but I have no clue what to do with it. From the CBS.log file, I was able to extract the files that it repaired and couldn't repair. Let me know your thoughts... Thanks!

Hello,

Sorry for delayed replay was busy with lot of things.
OK i ran the Dump its poiniting to your Hard Drive it happen while running Windows Shadow Copy. So Run HD Diagnostic.

Good Luck,
Captain
 

My Computer My Computer

Computer Manufacturer/Model Number
Samsung NP550P5C-S02IN
OS
Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
CPU
Intel® Core™ i7 Processor 3,610QM (2.30Hz, 6MB L3 Cach
Memory
8 GB
Graphics Card(s)
NVIDIA® GeForce® GT 650M 2GB Graphics, Optimus™ techno
Sound Card
SoundAlive™ JBL 3 Speakers (With sub-Woofer)
Monitor(s) Displays
39.62cm (15.6) SuperBright 300nit HD+ LED Display
Screen Resolution
1,600 x 900, Anti-Reflective
Hard Drives
1TB S-ATA II Hard Drive (5,400RPM)
Thanks Captain... I have already ran HD Diagnostics without any errors. Could it be a corrupt windows installation? Would it be worth reinstalling windows 7?
 

My Computer My Computer

OS
Windows 7 x64
CPU
Intel Core 2 Quad Q8400 Yorkfield 2.66GHz
Motherboard
GIGABYTE GA-EP45-UD3P
Memory
G.SKILL 4GB (2 x 2GB) 240-Pin DDR2 SDRAM
Graphics Card(s)
XFX HD-577A-ZNFC Radeon HD 5770
Monitor(s) Displays
Samsung T260HD Touch of Color 26" Widescreen
Hard Drives
Western Digital Caviar Black 500gb
PSU
Cooler Master eXtreme Power Plus 500-Watt Power Supply
Case
Antec Three Hundred
I would try a repair install first.. ;)
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
LENOVO K450 @3.0GHZ
OS
64-bit Windows 8.1 Pro
CPU
Core(TM) i5 CPU 4330 Haswell @ 3.20GHz
Motherboard
LENOVO
Memory
12.00 GB
Graphics Card(s)
Intel(R) HD Graphics
Sound Card
Intel HD integtrated
Monitor(s) Displays
HP 25' ISP Monitor
Screen Resolution
1900/1020
Hard Drives
(1) ST1000DM003-1CH162 (2) Generic STORAGE DEVICE USB Device (3) Generic STORAGE DEVICE USB Device
Internet Speed
100mb down/10mb up
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