Windows 7 64 bit black screen with flashing cursor?

[rere1984]

I have an Acer aspire 5733-6607 with Intel Core i3 CPU 2.40GHz.

My mom was on it playing a game on the internet and stepped away to wash dishes when she came back it was on the black screen with the blinking cursor in the top left corner. I tried system repair disc, the recovery disc that it had me make when I first got the laptop and windows defeender offline nothing worked. I tried F8 and it goes to the black screen with acer and where I can press F2 or F12 and then back to screen with blinking cursor. I tried restoring default settings in the F2 menu also.

I was wondering if there was something someone knew that maybe I overlooked any help will be really appreciated thanks..

 

[exoTron]

Unplug all USB devices from your laptop. Restart and see whether the blank screen problem remains.

It is possible that Windows refuses to boot with a USB device such as an external hard drive or a flash drive connected to your computer.

 

[rere1984]

when the problem first came up she had a usb mouse plugged in but I have unplugged everything and restarted tried everything else and nothing... Thanks for the reply..