Windows 7 black screen with cursor before welcome screen

A

acceleration3

New member
Local time
1:38 AM
Messages
6
There has been this issue which has been bothering me for a while. Every time I try to boot up Windows 7, after the windows logo, a black screen with a visible and movable mouse cursor displays for about 30 seconds to 1 minute. After that it shows the welcome screen and boots normally. I have tried upgrading to Windows 10 recently and this delay increases even more with that OS, with a duration of 2-3 minutes.

Here's a list of the things I tried:
  • Disabling all startup services and programs, to no avail as this doesn't fix the issue.
  • Running an sfc scan.
  • Running chkdsk.
  • Defragging my disk.

And here's a list of probably relevant things:
  • I noticed that my Wi-Fi internet connection takes a while to connect, to the point where it's still trying for
    about 30 seconds after booting to windows.
  • This issue persists in Safe Mode.
  • I have a dual-boot Windows 7 and Ubuntu.
  • My boot log:
    Code: 
     Service Pack 1 8  6 2015 05:14:20.375
Loaded driver \SystemRoot\system32\ntoskrnl.exe
Loaded driver \SystemRoot\system32\hal.dll
Loaded driver \SystemRoot\system32\kdcom.dll
Loaded driver \SystemRoot\system32\mcupdate_GenuineIntel.dll
Loaded driver \SystemRoot\system32\PSHED.dll
Loaded driver \SystemRoot\system32\CLFS.SYS
Loaded driver \SystemRoot\system32\CI.dll
Loaded driver \SystemRoot\system32\drivers\Wdf01000.sys
Loaded driver \SystemRoot\system32\drivers\WDFLDR.SYS
Loaded driver \SystemRoot\system32\drivers\ACPI.sys
Loaded driver \SystemRoot\system32\drivers\WMILIB.SYS
Loaded driver \SystemRoot\system32\drivers\msisadrv.sys
Loaded driver \SystemRoot\system32\drivers\pci.sys
Loaded driver \SystemRoot\system32\drivers\vdrvroot.sys
Loaded driver \SystemRoot\System32\drivers\partmgr.sys
Loaded driver \SystemRoot\system32\DRIVERS\compbatt.sys
Loaded driver \SystemRoot\system32\DRIVERS\BATTC.SYS
Loaded driver \SystemRoot\system32\drivers\volmgr.sys
Loaded driver \SystemRoot\System32\drivers\volmgrx.sys
Loaded driver \SystemRoot\System32\drivers\mountmgr.sys
Loaded driver \SystemRoot\system32\drivers\vmbus.sys
Loaded driver \SystemRoot\system32\drivers\winhv.sys
Loaded driver \SystemRoot\system32\DRIVERS\iaStor.sys
Loaded driver \SystemRoot\system32\drivers\atapi.sys
Loaded driver \SystemRoot\system32\drivers\ataport.SYS
Loaded driver \SystemRoot\system32\drivers\msahci.sys
Loaded driver \SystemRoot\system32\drivers\PCIIDEX.SYS
Loaded driver \SystemRoot\system32\drivers\amdxata.sys
Loaded driver \SystemRoot\system32\drivers\fltmgr.sys
Loaded driver \SystemRoot\system32\drivers\fileinfo.sys
Loaded driver \SystemRoot\System32\Drivers\Ntfs.sys
Loaded driver \SystemRoot\System32\Drivers\msrpc.sys
Loaded driver \SystemRoot\System32\Drivers\ksecdd.sys
Loaded driver \SystemRoot\System32\Drivers\cng.sys
Loaded driver \SystemRoot\System32\drivers\pcw.sys
Loaded driver \SystemRoot\System32\Drivers\Fs_Rec.sys
Loaded driver \SystemRoot\system32\drivers\ndis.sys
Loaded driver \SystemRoot\system32\drivers\NETIO.SYS
Loaded driver \SystemRoot\System32\Drivers\ksecpkg.sys
Loaded driver \SystemRoot\System32\drivers\tcpip.sys
Loaded driver \SystemRoot\System32\drivers\fwpkclnt.sys
Loaded driver \SystemRoot\system32\drivers\vmstorfl.sys
Loaded driver \SystemRoot\system32\DRIVERS\wd.sys
Loaded driver \SystemRoot\system32\drivers\volsnap.sys
Loaded driver \SystemRoot\System32\Drivers\spldr.sys
Loaded driver \SystemRoot\System32\drivers\rdyboost.sys
Loaded driver \SystemRoot\System32\Drivers\mup.sys
Loaded driver \SystemRoot\System32\drivers\hwpolicy.sys
Loaded driver \SystemRoot\System32\DRIVERS\fvevol.sys
Loaded driver \SystemRoot\system32\DRIVERS\disk.sys
Loaded driver \SystemRoot\system32\DRIVERS\CLASSPNP.SYS
Loaded driver \SystemRoot\system32\DRIVERS\amdkmpfd.sys
Loaded driver \SystemRoot\system32\DRIVERS\cdrom.sys
Loaded driver \SystemRoot\System32\Drivers\Null.SYS
Loaded driver \SystemRoot\System32\Drivers\Beep.SYS
Loaded driver \SystemRoot\System32\drivers\vga.sys
Loaded driver \SystemRoot\System32\DRIVERS\RDPCDD.sys
Loaded driver \SystemRoot\system32\drivers\rdpencdd.sys
Loaded driver \SystemRoot\system32\drivers\rdprefmp.sys
Loaded driver \SystemRoot\System32\Drivers\Msfs.SYS
Loaded driver \SystemRoot\System32\Drivers\Npfs.SYS
Loaded driver \SystemRoot\system32\DRIVERS\tdx.sys
Loaded driver \SystemRoot\system32\drivers\{f2f2c4d5-f6ac-4c21-8cea-257783669e49}Gw64.sys
Loaded driver \SystemRoot\system32\drivers\{c5e48979-bd7f-4cf7-9b73-2482a67a4f37}Gw64.sys
Loaded driver \SystemRoot\system32\drivers\afd.sys
Loaded driver \SystemRoot\System32\DRIVERS\netbt.sys
Loaded driver \SystemRoot\system32\DRIVERS\wfplwf.sys
Loaded driver \SystemRoot\system32\DRIVERS\pacer.sys
Loaded driver \SystemRoot\system32\DRIVERS\vwififlt.sys
Loaded driver \SystemRoot\system32\DRIVERS\netbios.sys
Loaded driver \SystemRoot\system32\DRIVERS\wanarp.sys
Loaded driver \SystemRoot\system32\DRIVERS\VBoxUSBMon.sys
Loaded driver \SystemRoot\system32\DRIVERS\VBoxDrv.sys
Loaded driver \SystemRoot\system32\drivers\termdd.sys
Loaded driver \SystemRoot\system32\DRIVERS\rdbss.sys
Loaded driver \SystemRoot\system32\drivers\nsiproxy.sys
Loaded driver \SystemRoot\system32\drivers\mssmbios.sys
Loaded driver \??\C:\Windows\SysWOW64\drivers\HWiNFO64A.SYS
Loaded driver \SystemRoot\System32\drivers\discache.sys
Loaded driver \SystemRoot\system32\drivers\csc.sys
Loaded driver \SystemRoot\System32\Drivers\dfsc.sys
Loaded driver \SystemRoot\system32\DRIVERS\blbdrive.sys
Loaded driver \SystemRoot\system32\DRIVERS\tunnel.sys
Loaded driver \SystemRoot\system32\DRIVERS\atikmdag.sys
Loaded driver \SystemRoot\system32\DRIVERS\igdpmd64.sys
Loaded driver \SystemRoot\System32\drivers\dxgkrnl.sys
Loaded driver \SystemRoot\system32\DRIVERS\atikmpag.sys
Loaded driver \SystemRoot\system32\drivers\HDAudBus.sys
Loaded driver \SystemRoot\system32\DRIVERS\HECIx64.sys
Loaded driver \SystemRoot\system32\DRIVERS\usbehci.sys
Loaded driver \SystemRoot\system32\DRIVERS\Rt64win7.sys
Loaded driver \SystemRoot\system32\DRIVERS\bcmwl664.sys
Loaded driver \SystemRoot\system32\DRIVERS\vwifibus.sys
Loaded driver \SystemRoot\system32\DRIVERS\i8042prt.sys
Loaded driver \SystemRoot\system32\DRIVERS\kbdclass.sys
Loaded driver \SystemRoot\system32\DRIVERS\SynTP.sys
Loaded driver \SystemRoot\system32\DRIVERS\mouclass.sys
Loaded driver \SystemRoot\system32\DRIVERS\Smb_driver_Intel.sys
Loaded driver \SystemRoot\system32\DRIVERS\CmBatt.sys
Loaded driver \SystemRoot\system32\drivers\wmiacpi.sys
Loaded driver \SystemRoot\system32\DRIVERS\intelppm.sys
Loaded driver \SystemRoot\system32\drivers\CompositeBus.sys
Loaded driver \SystemRoot\system32\DRIVERS\mcvidrv.sys
Loaded driver \SystemRoot\system32\drivers\ksthunk.sys
Loaded driver \SystemRoot\system32\DRIVERS\teVirtualMIDI64.sys
Loaded driver \SystemRoot\system32\drivers\ScreamingBAudio64.sys
Loaded driver \SystemRoot\system32\drivers\mcaudrv_x64.sys
Loaded driver \SystemRoot\system32\DRIVERS\vrtaucbl.sys
Loaded driver \SystemRoot\system32\DRIVERS\AgileVpn.sys
Loaded driver \SystemRoot\system32\DRIVERS\rasl2tp.sys
Loaded driver \SystemRoot\system32\DRIVERS\ndistapi.sys
Loaded driver \SystemRoot\system32\DRIVERS\ndiswan.sys
Loaded driver \SystemRoot\system32\DRIVERS\raspppoe.sys
Loaded driver \SystemRoot\system32\DRIVERS\raspptp.sys
Loaded driver \SystemRoot\system32\DRIVERS\rassstp.sys
Loaded driver \SystemRoot\system32\DRIVERS\hamachi.sys
Loaded driver \SystemRoot\system32\DRIVERS\rdpbus.sys
Loaded driver \SystemRoot\system32\DRIVERS\dtlitescsibus.sys
Loaded driver \SystemRoot\system32\drivers\swenum.sys
Loaded driver \SystemRoot\system32\drivers\umbus.sys
Loaded driver \SystemRoot\system32\DRIVERS\ew_jubusenum.sys
Did not load driver \SystemRoot\System32\drivers\vga.sys
Loaded driver \SystemRoot\system32\DRIVERS\usbhub.sys
Loaded driver \SystemRoot\System32\Drivers\NDProxy.SYS
Did not load driver \SystemRoot\System32\Drivers\NDProxy.SYS
Did not load driver \SystemRoot\System32\Drivers\NDProxy.SYS
Did not load driver \SystemRoot\System32\Drivers\NDProxy.SYS
Did not load driver \SystemRoot\System32\Drivers\NDProxy.SYS
Loaded driver \SystemRoot\system32\drivers\AtiHdmi.sys
Loaded driver \SystemRoot\system32\drivers\RTKVHD64.sys
Loaded driver \SystemRoot\system32\DRIVERS\usbccgp.sys
Loaded driver \SystemRoot\system32\drivers\usbaudio.sys
Loaded driver \SystemRoot\system32\DRIVERS\hidusb.sys
Loaded driver \SystemRoot\system32\DRIVERS\mouhid.sys
Loaded driver \SystemRoot\system32\DRIVERS\rtsuvc.sys
Loaded driver \SystemRoot\system32\DRIVERS\monitor.sys
Loaded driver \SystemRoot\system32\drivers\luafv.sys
Loaded driver \SystemRoot\system32\drivers\psxdrv.sys
Loaded driver \SystemRoot\system32\DRIVERS\lltdio.sys
Loaded driver \SystemRoot\system32\DRIVERS\nwifi.sys
Loaded driver \SystemRoot\system32\DRIVERS\ndisuio.sys
Loaded driver \SystemRoot\system32\DRIVERS\rspndr.sys
Loaded driver \SystemRoot\system32\drivers\HTTP.sys
Loaded driver \SystemRoot\system32\DRIVERS\bowser.sys
Loaded driver \SystemRoot\System32\drivers\mpsdrv.sys
Loaded driver \SystemRoot\system32\DRIVERS\mrxsmb.sys
Loaded driver \SystemRoot\system32\DRIVERS\mrxsmb10.sys
Loaded driver \SystemRoot\system32\DRIVERS\mrxsmb20.sys
Loaded driver \SystemRoot\system32\drivers\npf.sys
Loaded driver \SystemRoot\system32\drivers\peauth.sys
Loaded driver \SystemRoot\System32\Drivers\secdrv.SYS
Loaded driver \SystemRoot\System32\DRIVERS\srvnet.sys
Loaded driver \SystemRoot\System32\drivers\tcpipreg.sys
Loaded driver \SystemRoot\System32\DRIVERS\srv2.sys
Loaded driver \SystemRoot\System32\DRIVERS\srv.sys
Did not load driver \SystemRoot\System32\DRIVERS\srv.sys

I appreciate any help you can give me.
Thanks.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP G62-a35EP laptop
OS
Windows 7 Ultimate x64
CPU
Intel Pentium P6000 / 1.86 GHz Dual-Core
Memory
4 GB DDR3 SDRAM
Graphics Card(s)
ATI Mobility Radeon HD 5470
Browser
Google Chrome
Not that it should matter, but what's your rig?
 

My Computer My Computer

Computer Manufacturer/Model Number
HP Envy H8
OS
Windows 7 Ultimate 64 bit
CPU
Intel Core i7-3770
Motherboard
Intel (Laptop)
Memory
16 GB DDR3
Graphics Card(s)
NVIDIA GeForce GTX 660
Screen Resolution
1920x1080
Hard Drives
SSD 120GB
HDD 3TB
Computer type: Laptop
System Manufacturer/Model Number: HP G62-a35EP laptop
OS: Windows 7 Ultimate x64
CPU: Intel Pentium P6000 / 1.86 GHz Dual-Core
Memory: 4 GB DDR3 SDRAM
Graphics Card: ATI Mobility Radeon HD 5470
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP G62-a35EP laptop
OS
Windows 7 Ultimate x64
CPU
Intel Pentium P6000 / 1.86 GHz Dual-Core
Memory
4 GB DDR3 SDRAM
Graphics Card(s)
ATI Mobility Radeon HD 5470
Browser
Google Chrome
Does it take as long to boot in safe mode?
 

My Computer My Computer

Computer Manufacturer/Model Number
HP Envy H8
OS
Windows 7 Ultimate 64 bit
CPU
Intel Core i7-3770
Motherboard
Intel (Laptop)
Memory
16 GB DDR3
Graphics Card(s)
NVIDIA GeForce GTX 660
Screen Resolution
1920x1080
Hard Drives
SSD 120GB
HDD 3TB
Yes it does. Right after the driver loading screen, the same black screen shows up for the same amount of time.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP G62-a35EP laptop
OS
Windows 7 Ultimate x64
CPU
Intel Pentium P6000 / 1.86 GHz Dual-Core
Memory
4 GB DDR3 SDRAM
Graphics Card(s)
ATI Mobility Radeon HD 5470
Browser
Google Chrome
Does it look like a terminal screen?
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Toshiba Satellite P105-S6177
OS
Windows 7 Home Premium 32bit
Memory
4g
Graphics Card(s)
Intel 8945
Nope. It's just a black screen with a visible mouse cursor that I can move around.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP G62-a35EP laptop
OS
Windows 7 Ultimate x64
CPU
Intel Pentium P6000 / 1.86 GHz Dual-Core
Memory
4 GB DDR3 SDRAM
Graphics Card(s)
ATI Mobility Radeon HD 5470
Browser
Google Chrome
Are your graphics drivers up to date? That black screen is usually graphics card related, but on most PCs it is much shorter in duration.

Check Device Manager and see if you have any yellow triangles on anything.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Mellon Labs (custom build)
OS
Win 7 Pro x64/Win 10 Pro x64 dual boot
CPU
AMD FX 8350 Vishera @ 4200
Motherboard
ASUS M5A97 R2.0
Memory
16 GB Mushkin Blackline DDR3-2400 @ 1866 (9-10-10-10-31)
Graphics Card(s)
XFX Radeon R9 280 Double D Black Edition
Sound Card
Realtek HD Audio on MB. Sounds great.
Monitor(s) Displays
Acer 24", Acer 22"
Screen Resolution
3840 x 1080
Hard Drives
1 x Mushkin Chronos 120 GB SSD (Win 10)
1 x Samsung 850 EVO 250 GB SSD (Win 7)
1 x WD 1TB SATA Blue
1 x WD 1TB SATA Green
PSU
Corsair TX-750
Case
CoolerMaster HAF 912+
Cooling
Coolermaster Seidon 240M Liquid AIO. 6 case fans
Keyboard
Logitech G710+
Mouse
Logitech G500s
Internet Speed
Much better since I got fiber, but still way overpriced.
Antivirus
MSE, Malware Bytes for scanning
Browser
Firefox
Other Info
Corsair VOID USB headphones.

A Mellon Labs X-1 - LCD Smartie driven system status display.

Brought to you by the letter E
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo IdeaPad Z580, x64-based PC
OS
Win 7 64 bit, 6.1.7601 Service Pack 1 Build 7601
CPU
1 Processor(s) Installed. [01]: Intel64 Family 6 Model 58 St
Memory
8,056 MB
Graphics Card(s)
Intel HD 4000
Antivirus
Windows Security Essential
Browser
FireFox, Chrome
The thing about finding drivers for this specific graphics configuration is that it's really hard. It's a laptop with switchable AMD and Intel graphics card (the fixed switching kind). It doesn't even currently support Windows 10 as far as I know. If someone can guide me in finding updated drivers for my graphics cards, if there are any (according to the HP website I have the most recent ones), I will be grateful.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP G62-a35EP laptop
OS
Windows 7 Ultimate x64
CPU
Intel Pentium P6000 / 1.86 GHz Dual-Core
Memory
4 GB DDR3 SDRAM
Graphics Card(s)
ATI Mobility Radeon HD 5470
Browser
Google Chrome
acceleration3 said:
The thing about finding drivers for this specific graphics configuration is that it's really hard. It's a laptop with switchable AMD and Intel graphics card (the fixed switching kind). It doesn't even currently support Windows 10 as far as I know. If someone can guide me in finding updated drivers for my graphics cards, if there are any (according to the HP website I have the most recent ones), I will be grateful.
Click to expand...
The thing is, if it's an HP laptop, you can only use the drivers provided by HP. If you're running the latest drivers, the only thing you could try to do is reinstall them.

Something else it could be related to is your WIFI connection. The delay in WIFI connectivity may be causing the delay in boot up, and the black screen. I'm not sure how to resolve that issue.

Perhaps a more experienced forum member will chime in with some advice.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Mellon Labs (custom build)
OS
Win 7 Pro x64/Win 10 Pro x64 dual boot
CPU
AMD FX 8350 Vishera @ 4200
Motherboard
ASUS M5A97 R2.0
Memory
16 GB Mushkin Blackline DDR3-2400 @ 1866 (9-10-10-10-31)
Graphics Card(s)
XFX Radeon R9 280 Double D Black Edition
Sound Card
Realtek HD Audio on MB. Sounds great.
Monitor(s) Displays
Acer 24", Acer 22"
Screen Resolution
3840 x 1080
Hard Drives
1 x Mushkin Chronos 120 GB SSD (Win 10)
1 x Samsung 850 EVO 250 GB SSD (Win 7)
1 x WD 1TB SATA Blue
1 x WD 1TB SATA Green
PSU
Corsair TX-750
Case
CoolerMaster HAF 912+
Cooling
Coolermaster Seidon 240M Liquid AIO. 6 case fans
Keyboard
Logitech G710+
Mouse
Logitech G500s
Internet Speed
Much better since I got fiber, but still way overpriced.
Antivirus
MSE, Malware Bytes for scanning
Browser
Firefox
Other Info
Corsair VOID USB headphones.

A Mellon Labs X-1 - LCD Smartie driven system status display.

Brought to you by the letter E
I've been told leshcat continued the line of display drivers for my graphics configuration. I've tried them and they were unstable (graphical artifacts, especially with html5 videos) and did not contribute to solving the problem.

I think it's pretty safe to assume it doesn't have to do with my display drivers.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP G62-a35EP laptop
OS
Windows 7 Ultimate x64
CPU
Intel Pentium P6000 / 1.86 GHz Dual-Core
Memory
4 GB DDR3 SDRAM
Graphics Card(s)
ATI Mobility Radeon HD 5470
Browser
Google Chrome
Thanks for your reply. My laptop is not HP. It is Lenovo Z580 .
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo IdeaPad Z580, x64-based PC
OS
Win 7 64 bit, 6.1.7601 Service Pack 1 Build 7601
CPU
1 Processor(s) Installed. [01]: Intel64 Family 6 Model 58 St
Memory
8,056 MB
Graphics Card(s)
Intel HD 4000
Antivirus
Windows Security Essential
Browser
FireFox, Chrome
Are you on a domain, have mapped network drives, or running antivirus?
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Toshiba Satellite P105-S6177
OS
Windows 7 Home Premium 32bit
Memory
4g
Graphics Card(s)
Intel 8945
Thanks for your reply.

I am not on a domain and have not mapped network drives.

I have MSFT Security Essential as antivirus. If you read my thread, you can learn. I am not able to boot my computer.

Thanks for sharing.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo IdeaPad Z580, x64-based PC
OS
Win 7 64 bit, 6.1.7601 Service Pack 1 Build 7601
CPU
1 Processor(s) Installed. [01]: Intel64 Family 6 Model 58 St
Memory
8,056 MB
Graphics Card(s)
Intel HD 4000
Antivirus
Windows Security Essential
Browser
FireFox, Chrome
MDRI said:
Thanks for your reply. My laptop is not HP. It is Lenovo Z580 .
Click to expand...
I wasn't replying to you. I was replying to the OP.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Mellon Labs (custom build)
OS
Win 7 Pro x64/Win 10 Pro x64 dual boot
CPU
AMD FX 8350 Vishera @ 4200
Motherboard
ASUS M5A97 R2.0
Memory
16 GB Mushkin Blackline DDR3-2400 @ 1866 (9-10-10-10-31)
Graphics Card(s)
XFX Radeon R9 280 Double D Black Edition
Sound Card
Realtek HD Audio on MB. Sounds great.
Monitor(s) Displays
Acer 24", Acer 22"
Screen Resolution
3840 x 1080
Hard Drives
1 x Mushkin Chronos 120 GB SSD (Win 10)
1 x Samsung 850 EVO 250 GB SSD (Win 7)
1 x WD 1TB SATA Blue
1 x WD 1TB SATA Green
PSU
Corsair TX-750
Case
CoolerMaster HAF 912+
Cooling
Coolermaster Seidon 240M Liquid AIO. 6 case fans
Keyboard
Logitech G710+
Mouse
Logitech G500s
Internet Speed
Much better since I got fiber, but still way overpriced.
Antivirus
MSE, Malware Bytes for scanning
Browser
Firefox
Other Info
Corsair VOID USB headphones.

A Mellon Labs X-1 - LCD Smartie driven system status display.

Brought to you by the letter E
I just solved this after a month of trying all the advice I could find out there. The clue with Performance Monitor was that during the cca 40 second delay there was minimal CPU activity, so logically switching off boot-time programs, services and processes was not going to do it. Which it did not. The diagnostic breakthrough came with running Sysinternals Process Monitor boot logging (nicely explained here Using Process Monitor to Solve a Slow Boot Problems | Windows OS Hub (woshub.com) and I found that I had some inexplicable twice-over 20 second delay in winlogon trying to create some font, specifically Lato-Regular.ttf in the Windows\Fonts directory and getting ACCESS DENIED. So I thought I'd uninstall it, but it was not visibly there in the directory. So I thought I'd install it and then uninstall it, and it told me it was already there (!). So I created a restore point, went to regedit in administrator mode, looked for the ttf entry and found it under Fonts along with all the others that were normally visible, (see e.g. the guide here How to Delete Fonts using the Windows Registry - Make Tech Easier) deleted it, despite the standard warning, and rebooted. Hey presto!
 

My Computers My Computers

System One System Two

  • Computer type
    Laptop
    Computer Manufacturer/Model Number
    Dell Vostro 1700
    OS
    Windows 7 Professional x64 SP1
    CPU
    Intel Mobile Core 2 Duo T7700 @ 2.40GHz
    Memory
    6 GB DDR2 333 MHz
    Graphics Card(s)
    Nvidia GeForce 6800M GT with 260.99 driver
    Monitor(s) Displays
    Digital Flat Panel
    Screen Resolution
    1920 x 1200
    Hard Drives
    2 x Samsung SSD 870 EVO 500G (running only in the only available SATA I mode, but cooler and quicker than HDD)
    Antivirus
    Malwarebytes
    Other Info
    Screen resolution text size set to 125%, after 120% seemed to cause dwm.exe and explorere.exe instability (!)
  • Computer type
    PC/Desktop
    Antivirus
    Malwarebytes
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