Windows 7 64 bit knocks out internet after updates.

[xcyper33]

I don't know which specific updated but I managed to isolate the problem to my updates. 1st let me say that I went from Windows 32 bit to Windows 64 bit using custom install and keeping Windows.old. Afterwords I went to install all updates and after everything was finished I noticed that my internet could only have limited access to my router. I tried everthing, disabling/re-enabling, deleting drivers and putting them back on, putting the router into another slot on my mobo- nothing worked until I restored my computer back before I installed any updates.

After I did that I put back on the drivers and the internet worked again and my network could be fully accessed. At 1st I assumed it was realtek drivers that windows update had me downloading so I blocked those from being updated and I updated again...it blocked my network again.

So my question to you guys is: Is there a specific known windows update that is notorious for blocking networks from being fully accessed? What do you recommend I do?

 

[Tews]

Do a system restore to a point before you did the updates ... run windows update and install them one at a time to find out which one is giving you the problem, then go from there..

 

[chev65]

I don't know which specific updated but I managed to isolate the problem to my updates. 1st let me say that I went from Windows 32 bit to Windows 64 bit using custom install and keeping Windows.old. Afterwords I went to install all updates and after everything was finished I noticed that my internet could only have limited access to my router. I tried everthing, disabling/re-enabling, deleting drivers and putting them back on, putting the router into another slot on my mobo- nothing worked until I restored my computer back before I installed any updates.

After I did that I put back on the drivers and the internet worked again and my network could be fully accessed. At 1st I assumed it was realtek drivers that windows update had me downloading so I blocked those from being updated and I updated again...it blocked my network again.

So my question to you guys is: Is there a specific known windows update that is notorious for blocking networks from being fully accessed? What do you recommend I do?

When you figure out which update is causing the problem please report it back in here.

This problem has come up countless times in the last few months but I havn't been able to figure out which update is causing the problem. I can't test this myself as I do not have the problem.

 

[James Colbert]

This used to happen here...not quite sure why it doesn't anymore, but I had 2 workarounds, the 1st of which was the easiest, but didn't always work:

1

a] Control Panel\Network and Sharing Center
b] on the left pane, click Change Adapter Settings
c] Right click on the problem connection
d] Choose 'disable'
e] wait 30 seconds, right click and re-enable.

2

a] Shutdown system(s)
b] Unplug power from modem, router and/or network switches
c] Wait 30 seconds, plug in modem, wait for complete powerup routine, plug in router, wait for P.U. routine, same for any other devices
d} Boot machine.

Again, I'm not sure why I no longer have this issue, it just went away, but more often than not, method 1 worked and took very little time (certainly much less than #1...)

James

 

[xcyper33]

It isn't the router's fault it HAS to be my wireless card. I have a WMP54G 4.1 BTW, I deleted all updates from my computer and restarted and it STILL couldn't connect. Is it my wireless card? Is it not compatible with 64 bit Win7? Why does it work at the beginning but stops after updates? Are there any 64-bit drivers for this card?

 

[chev65]

It isn't the router's fault it HAS to be my wireless card. I have a WMP54G 4.1 BTW, I deleted all updates from my computer and restarted and it STILL couldn't connect. Is it my wireless card? Is it not compatible with 64 bit Win7? Why does it work at the beginning but stops after updates? Are there any 64-bit drivers for this card?

I'm not sure which wireless card were talking about here?

Try running this batch file which will reset winsock, reset the TCP/IP stack and release renew your IP.

Download Renew IP + Reset Winsock Batch File
​

After that please post a screen shot of your ipconfig /all from your command prompt.

 

[xcyper33]

How do I use that?

 

[xcyper33]

bump someone help please. This is litterally making me sick to my stomache. I'm so stressed over this its CRAZY.

 

[xcyper33]

I reinstalled Windows 7 64 again, like I predicted, the internet is back up. I haven't ran the updates though out of fear.

 

[James Colbert]

I reinstalled Windows 7 64 again, like I predicted, the internet is back up. I haven't ran the updates though out of fear.

Install your updates as per Tews' post. When you find out which one it is, uninstall that update or perform a system restore preceding that update. If there are anymore updates, install them (again, one at a time), checking your internet connection after each one.

Take note of the faulty update's name. If it's an important update, you can investigate.

James

 

[RX8Rocks]

Same problem here:

I have Win 7 Pro 64-bit. I've had this problem intermittently during cold boot for the last few months, since about mid October 2010, and I KNOW it is related to a Windows update that occurred about that time, because back when the problem first began, I tried a system restore, and my internet connections on restart then always succeeded, and I had no other installs of any kind since the problem began. But, I want my Windows updates. So I currently have all Windows updates, and of course, the intermittent connection issues too.

To get around the problem, I have been doing a restart(soft boot), and 95% of the time, the restart works. The other 5%, I have to restart a second time. I also have Windows 7 Pro 32 bit on another pc on my home network, and that has never had internet connection problems.

fyi, coming out of full sleep mode (did I mention I **LOVE** Windows 7's improved sleep?), I never have issues - at least not so far.

I'm going to try the suggestions here, and report back with results when I have time.

 

[techmonkey74]

I have been having some intermittent connection issues as well. Is this happening to the Windows 7 pc connection only or are you all losing connection for the entire network?

I have only been using Windows 7 for about 3 weeks and the problems seemed to start soon after where every so often I lose internet connection to my entire network both wired and wireless. A reboot on my modem and router fixes the problem.

 

[chev65]

Try uninstalling KB982110, according to another post that one seems to cause network problems.

 

[techmonkey74]

Try uninstalling KB982110, according to another post that one seems to cause network problems.

Thanks chev! This has been known to cause problems for the entire network? Hmmmmm I have only had problems twice in the past month but maybe this is the cause.

Edited below with a question

I was wondering if you could point me to the other posts where this update was causing the problems. I am trying to figure out if I actually have a problem or not with my network. I KNOW that I have problems(d)

 

[James Colbert]

Try uninstalling KB982110, according to another post that one seems to cause network problems.

Thanks chev! This has been known to cause problems for the entire network? Hmmmmm I have only had problems twice in the past month but maybe this is the cause.

Edited below with a question

I was wondering if you could point me to the other posts where this update was causing the problems. I am trying to figure out if I actually have a problem or not with my network. I KNOW that I have problems(d)

Late to respond, but this may be the post he was referring to:

http://www.sevenforums.com/network-sharing/38361-windows-7-networking-sucks-6.html

James

 

[techmonkey74]

Late to respond, but this may be the post he was referring to:

http://www.sevenforums.com/network-sharing/38361-windows-7-networking-sucks-6.html

James

Great thanks James!