Windows 7 64bit Clean Install FAIL

[Joshatdot]

Still trying to get Windows 7 installed on either Sata HD. The Asus drivers didn't work.

Suggestions?

QUOTE=Joshatdot
~snip~

have you tried installing W7 from USB yet?
http://www.sevenforums.com/tutorials/2432-usb-windows-7-installation-key-drive-create.html
http://www.sevenforums.com/tutorials/91798-install-windows-7-usb-pen-drive-using-grub4dos.html

 

[DocBrown]

I still do not see this as needing SATA drivers Of all the win7 I have done so far, I have yet needed to load any SATA drivers. Just did an install on Dec 31st, on a 1tb Samsung SATA HD. I pre-formatted it as one big partition, on another computer. Wam, Bam, 20 minute install If the HD is pre-formatted, the win7 installer should not need to format it again, just copy the files & install.
With as many errors as you have had, it sounds like corrupted win7 install files, not the HD's!
I would find somebody with a win7 DVD, to borrow from, to try

 

[CJMore]

Okay - Here's the current Status

I have installed Windows 7 from the original DVD to an old IDE HD.

I used the SATA DVD drive and MS Win 7 Dvd and successfully installed. However I am still unable to see the SATA HDs. In fact I borrowed a WD 80GB Sata drive and also was unable to see it.

I am in the process of running windows updates.

As of right now under device manager - Disk Drives - I have 2 listing
Disk Drive
WDC WD800BB etc

I am still unable to see the SATA HD.

 

[CJMore]

After 50 updates and multiple reboots last night I have an "up-to-patch" Windows 7 install to a local IDE drive.

That said, I am now able to see the Seagate 500GB Sata drive as RAW. I am in the process of formatting the drive. This afternoon I will attempt a windows install to the local hard drive.

 

[CJMore]

Your mobo is reported faulty in numerous Google results, and it has an AMD chipset - not NVIDIA.

I saw your edit thanks for this info. When I was reseaching the issue it seemed there was a batch of bad broads produced last year/year .5 ago.

Unfortunately neither the box nor the board have a rev version that I could find. The info I found referenced CPU Parameter in the recall, did you see something referencing the SATA channel?

 

[CJMore]

When I attempted to format Sata HD through device manager - formatting hung.

Then when i attempted to format via DiskPart I get an I/O error = Diskpart has encountered an error: The request could not be performed because of an I/O device error.

 

[CJMore]

I am seriously spent....Now I can't even see the RAW SATA HD

Is it possible that I have received (2) Asus M4a79xtd evo motherboards? That is some seriously poor luck eh?

 

[DocBrown]

This does sound really bad. What other brand of MB will work with your CPU, etc.
I have good luck with Gigabyte MB's, that what I just did on Dec 31st.


Edit:

your CPU :ar: CPU - AMD PHENOM II x4 945 3.0G AM3

should work with most any Gigabyte AM3 MB

 

[Joshatdot]

+1 for Gigabyte MBs .. they are ROCK SOLID

 

[CJMore]

Thoughts on a Gigabyte GA790XTA-UD4 ?

I'm like shell shocked here, second guessing myself all the way!!

 

[DocBrown]

Thoughts on a Gigabyte GA790XTA-UD4 ?

I'm like shell shocked here, second guessing myself all the way!!

That should work just fine, I just used the 890 MB last week.

Do you think they will swap out for the ASUS ?

 

[CJMore]

Because this wasn't wierd enough.

I call Asus tech support again today prior to Newegg for an RMA.

After explaining the issue and the trouble shooting steps we've taken here, A tec tells me to remove the MB from the case and pull everything off it. I explain I'm at work - I'll do it when I get home, wasn't what I thought I'd get from tech support.

I get home and pull the MB out of the case. I call back to talk to A tec - He's not available so I start the story, issues, troubleshooting all over with another fella who quickly passes me on to tier 2. I start the story all over...

I explain the condition of the hardware laying on cardbroad across my desk and he starts with clear CMOS.
Power cord, battery, jumper 30 sec -> Jumper, battery Power cord.
Restart - Hit f2 load bios defaults -> reboot hit F8
Please select boot device - 2 devices listed Sata HD and Sata DVD. Select DVD and it starts to load install for windows....Well he says it's not the board must be OS or HD - Call MS or Seagate

I click through the prompts all while explaining to him how I get this error during OS install 0x80070057, where he tells my OS or HD are the issue not MB. He and I are discussing next steps etc, when the OS begins installing 10%, 65%, 100%. Well I get case number and hang up.

This os installs, updates, etc all while hardware is strewn across my desk...I am so happy.

I turn everything off, reinstall the hardware and go to boot "A Disk read error occurred"
Restart - > the Bios sees the HD and ODD but when I attempt to install there is not drive listed in the OS menu...LOL seriously I feel as if I've lost my mind

 

[DocBrown]

Chris, this is Buffalo Dust they are blowing you off with. Did you get a RMA for this second board or not? Tell them you have spent so many hours over the past two weeks on this & even ASUS is not really sure what is wrong, they are just guessing. Tell NewEgg you want the Gigabyte MB you listed above (GA790XTA-UD4 ) NO ifs, ands, or buts. This is serious TWO MB's failing. IF not, you will start buying all your computer needs from TigerDirect & Fry's Electronics. Likewise the word will be spread on SevenForums about poor return policy on TWO bad ASUS MB's . Remember to mention that we are over 1 million members strong, that buy thousands of dollars of computer equipment monthly. If getting the new Gigabyte MB does not work for you. I will commit myself !! To build your computer for you.
Good Luck & my fingers are crossed for success

​

 

[Joshatdot]

~snip~
He and I are discussing next steps etc, when the OS begins installing 10%, 65%, 100%. Well I get case number and hang up.

This os installs, updates, etc all while hardware is strewn across my desk...I am so happy.

I turn everything off, reinstall the hardware and go to boot "A Disk read error occurred"
Restart - > the Bios sees the HD and ODD but when I attempt to install there is not drive listed in the OS menu...LOL seriously I feel as if I've lost my mind

So the new tech guy had you take everything out of the case and install W7 with all the mobo & components laying about?

Then when you put everything back in the case you get errors ..

 

[CJMore]

You the Man Doc! Thank you for the advice and the encouragement.

Let me just say right now....
Thank you NEWEGG customer service and RMA/Refund Process they are excellent and have made a bad situation as positive as possible.


Asus tech support….the 5 individuals I spoke with, made this situation worse!
#1 An answering service for tech support with no call back.

#2 A tech that asks me to call back, when I do and he’s busy I leave VM with no return call.

#3 The techs I did speak to escalated me through tiers (3) so quickly I got tired of telling people the issues I encountered.

#4 The problem was never “SOLVED”. I have a case number and documented details that will be shared with ASUS for Quality purposes J.



Regardless here we are with today’s update – I needed to take a break from this issue over the weekend.

Newegg is issuing a second RMA/Refund. The first RMA/Refund is in process.

An order was placed for a Gigabyte GA-890XA-UD3 MB and will be here tomorrow. More to come then!!

**To my Sister - By end of week you'll have your Christmas Present **