Windows 7 all of a sudden saying not genuine

Roxm14

New member
Local time
3:48 AM
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Hi, My computer recently started coming up with a message saying the Windows is not genuine. I did recently put this hard drive into this computer and it did boot and ran for the last month. Here is the Diagnostics report.

Thanks for the help
Roxanne

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
Windows Product ID: 00359-OEM-8992687-00010
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {A9C7748C-24A7-482F-85EF-26EA72373B79}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150202-1526
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 102
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{A9C7748C-24A7-482F-85EF-26EA72373B79}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3Q6C9</PKey><PID>00359-OEM-8992687-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-4184474060-2105919934-3537473590</SID><SYSTEM><Manufacturer>Acer</Manufacturer><Model>Aspire X1200</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>R01-B0</Version><SMBIOSVersion major="2" minor="5"/><Date>20090331000000.000000+000</Date></BIOS><HWID>065E3807018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800010-02-1033-7600.0000-0122010
Installation ID: 017440474803969531148645953986927043926935323966144732
Processor Certificate URL: [URL="http://go.microsoft.com/fwlink/?LinkID=88338"]SpcService Web Service[/URL]
Machine Certificate URL: [URL="http://go.microsoft.com/fwlink/?LinkID=88339"]RacService Web Service[/URL]
Use License URL: [URL="http://go.microsoft.com/fwlink/?LinkID=88341"]UseLicenseService Web Service[/URL]
Product Key Certificate URL: [URL="http://go.microsoft.com/fwlink/?LinkID=88340"]PkcService Web Service[/URL]
Partial Product Key: 3Q6C9
License Status: Notification
Notification Reason: 0xC004F07C.
Remaining Windows rearm count: 3
Trusted time: 3/18/2015 6:32:45 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 2:10:2015 14:20
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MgAAAAEAAwABAAEAAAADAAAAAQABAAEAeqhYa07NlpIAdcQtCvIMvoIyhhypI+g5yPQ=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            ACRSYS        ACRPRDCT
  FACP            ACRSYS        ACRPRDCT
  HPET            ACRSYS        ACRPRDCT
  MCFG            ACRSYS        ACRPRDCT
  SSDT            PTLTD         POWERNOW
  SLIC            ACRSYS        ACRPRDCT
 

My Computer My Computer

At a glance

Windows 7 Home 64 bit
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Acer
OS
Windows 7 Home 64 bit
Antivirus
Avast
Browser
Multiple
What operating system did this computer come with?

What I'm looking at is your bios date.

Date>20090331000000
 

My Computer My Computer

At a glance

Windows 10 Pro. 64/ version 1709 Windows 7 Pr...Intel i7-6800K @ 4.3Corsair Platinum 16 gig @2400EVGA GTX 1070 OC
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
Windows 7 Home

Windows 7 Home to the best of my knowledge
 

My Computer My Computer

At a glance

Windows 7 Home 64 bit
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Acer
OS
Windows 7 Home 64 bit
Antivirus
Avast
Browser
Multiple
Press Windows button and R ( Opens Run Box) - paste msinfo32.

Or open Control Panel > System and that will also show it.


That will open a page and at the top you will see exactly what your OS is.

 

Attachments

  • OS PIC 3,19,15.png
    OS PIC 3,19,15.png
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My Computer My Computer

At a glance

Windows 7 Professional X64Core i7 (2nd gen) i7-2600K / 3.40GHzDDR3 2400MHz (OC) 16gbIntel(R) HD Graphics 3000, -1988 Mb
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self-Built
OS
Windows 7 Professional X64
CPU
Core i7 (2nd gen) i7-2600K / 3.40GHz
Motherboard
ASUS P8Z77-V Intel 7 Series Motherboard
Memory
DDR3 2400MHz (OC) 16gb
Graphics Card(s)
Intel(R) HD Graphics 3000, -1988 Mb
Sound Card
8 ChannelsAudio Chipset Realtek ALC892
Monitor(s) Displays
LG 29UM65 Black 29"
Screen Resolution
2560 x 1080
Hard Drives
840 EVO 250 GB SSD ;2tb (2);Seagate;1tb Seagate; 750 gb Seagate; wd ext (2) 750 gb,WD 2tb X 2;WD 3TB Black
PSU
750 watt
Case
Thermaltake RX -1
Cooling
2120mm Fans Included 1Other Fan Ports 5x 200mm Fan Ports
Keyboard
Microsoft Digital Media Pro
Mouse
Microsoft Wireless 6000
Internet Speed
U-verse 18 mbps
Antivirus
MSE
Browser
Firefox, Chrome and my favorite: Pale Moon
Other Info
HdHomerun Dual Tuner.
SRS Audio Lab,
Pioneer BDR 208-DBK
PS3-What a difference in my Surround Sound Receiver!
HP 4540s - My new Toy.
Epson R280 Printer- To personalize my Dvds.
Canon MP 560 - For scanning.
This machine shipped with Vista installed - as shown by the SLIC marker version of 0x0, and the BIOS date (6 months before Windows 7 was released)

You need to reformat and reinstall using genuine media - I suspect that something removed a hacker's Activation Exploit that was in place to bypass activation and validation requirements.
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
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