Windows 7 backup doesnt work

[markg]

i installed windows 7, and everything seemed to work fine.
installed a bunch of programs, they also all seem to work.

but then i decided to do some backups; i created the rescue cd using windows, and then cloned the hard drive also using windows 7.

but then i noticed the backup program, and decided to click on "set up backup"; nothing happens.

if i try the same from a disk drive/properties (ie click on backup there) nothing happens either.

any ideas? maybe something i installed broke this, but it seems like a pretty basic function to break like this.

thanks,

mark​

 

[zigzag3143]

i installed windows 7, and everything seemed to work fine.
installed a bunch of programs, they also all seem to work.

but then i decided to do some backups; i created the rescue cd using windows, and then cloned the hard drive also using windows 7.

but then i noticed the backup program, and decided to click on "set up backup"; nothing happens.

if i try the same from a disk drive/properties (ie click on backup there) nothing happens either.

any ideas? maybe something i installed broke this, but it seems like a pretty basic function to break like this.

thanks,

mark​

Mark one thig you can do is to check event viewer (type event viewer in search) go to the windows log>application tab. look for errors relating to vss, backup, app hang app crash. (errors have red in the left column) when you find them note the event ID and source code and let us know whata they are

Another thing you can do is to go into services.msc and make sure the vss service is running. If not set it to auto and start it.

the other option is to use a 4rd party app like acronis (which I recommend) since it doesnt use vss or anything else It will run

Hope this helps

Ken J

 

[ba5ik]

you might want to check out this Error code 0x81000031 occurs when you try to back up files to an external hard disk drive by using the Backup and Restore Wizard on a Windows 7-based computer

 

[markg]

thanks for the guidance.

i did what you said; no errors from today (since the last reboot), but there were some from the other day.
the only app hang crashes were expected; some programs i installed that i had to make xp compatible, now they work.

vss errors: none from today, several from the last several days with two event ids 8183 and 13, both saying essentially the media is write protected

backup; no errors/no mention

also did the services.msc and found volume shadow copy service (vss?) and started it manually. then tried the backup with the same result.

i just finished installing all my software, and havent gone live with this yet, so i am concerned there might be more things broken (or some package broke something due to not being win7 friendly). so im trying to sort this out.

thanks for the help; let me know if there is anything else i can check.

mark

 

[markg]

you might want to check out this Error code 0x81000031 occurs when you try to back up files to an external hard disk drive by using the Backup and Restore Wizard on a Windows 7-based computer

thanks for this, but im not using bitlocker.

and i havent been able to even get far enough to do an external drive backup!

although i did create a system drive to the nas box using win7

 

[zigzag3143]

thanks for the guidance.

i did what you said; no errors from today (since the last reboot), but there were some from the other day.
the only app hang crashes were expected; some programs i installed that i had to make xp compatible, now they work.

vss errors: none from today, several from the last several days with two event ids 8183 and 13, both saying essentially the media is write protected

backup; no errors/no mention

also did the services.msc and found volume shadow copy service (vss?) and started it manually. then tried the backup with the same result.

i just finished installing all my software, and havent gone live with this yet, so i am concerned there might be more things broken (or some package broke something due to not being win7 friendly). so im trying to sort this out.

thanks for the help; let me know if there is anything else i can check.

mark

truth be told yours is the fifth user with win 7 backup problems. I used to but finally started using acronis.

let me know if you need help

Ken j

 

[markg]

thanks for the guidance.

i did what you said; no errors from today (since the last reboot), but there were some from the other day.
the only app hang crashes were expected; some programs i installed that i had to make xp compatible, now they work.

vss errors: none from today, several from the last several days with two event ids 8183 and 13, both saying essentially the media is write protected

backup; no errors/no mention

also did the services.msc and found volume shadow copy service (vss?) and started it manually. then tried the backup with the same result.

i just finished installing all my software, and havent gone live with this yet, so i am concerned there might be more things broken (or some package broke something due to not being win7 friendly). so im trying to sort this out.

thanks for the help; let me know if there is anything else i can check.

mark

truth be told yours is the fifth user with win 7 backup problems. I used to but finally started using acronis.

let me know if you need help

Ken j

im wondering if i should reinstall and check program by program to see what broke it, but i just dont want to spend the next week doing that!!!

my concern is; i installed something like an antivirus program etc. that wasnt fully compatible and broke something, maybe more than i am aware of.

 

[markg]

so i started playing with the system restore function, rolled it way back, and backup works!

so i started, one by one, reinstalling. found the culprit; Workshare Professional version 9700.800
it also installes quite a few other packages (c++ redistributable, net framework, etc.) but it is repeatable; i can install it, win backup breaks. uninstall, win backup works. did it 4 times

so i did another system restore, this time back to where i started. broken backup as expected.
then i deinstalled just this program, and it works! so that confirms it.

but i need this program! i'll report the interaction to them, but my experience is they wont listen...

any suggestions as to what to do with this?

 

[Frostmourne]

The program is rubbish. It required UAC

 

[Frostmourne]

The program is rubbish. It required UAC disabled on VIsta and there is no me mention of 7. Find a comparable program. Its a lazy program that requires UAC to be disabled.

 

[markg]

The program is rubbish. It required UAC disabled on VIsta and there is no me mention of 7. Find a comparable program. Its a lazy program that requires UAC to be disabled.

trouble is im not aware of any comparable program at this time. they are the standard for law firms, nothing else comes close that i have seen.

and btw, i have several other programs that require UAC disabled, and none of them break win7 backup.

 

[Frostmourne]

It isn't right that a programmer can't work with WIndows. I'd contact the app manfacturer and look for an update.

 

[gregrocker]

I like the Win7 backup imaging.

I have it save a backup image of my HDD in 15 minutes to a primary formatted partition, then copy that to an external backup in case of HDD failure.

If I ever need to reinstall, I just boot from the Win7 installer, choose Repair>Recover Using an Image and it will auto-detect either the recovery partition or the saved external image, then reimage the HDD flawlessly in 15 minutes.

I will never have to do another reinstall.

 

[markg]

I like the Win7 backup imaging.

I have it save a backup image of my HDD in 15 minutes to a primary formatted partition, then copy that to an external backup in case of HDD failure.

If I ever need to reinstall, I just boot from the Win7 installer, choose Repair>Recover Using an Image and it will auto-detect either the recovery partition or the saved external image, then reimage the HDD flawlessly in 15 minutes.

I will never have to do another reinstall.

exactly the reason i want this to work.

It isn't right that a programmer can't work with WIndows. I'd contact the app manfacturer and look for an update.

yeah, i tried that the same day i told obama to drop the health care fiasco. same response from both....

but really, i dont think blaming the programmer is constructive; it is what it is, they JUST upgraded the program to the current version in the last couple months, so the question is, what can i (realistically) do about it.

then again, i am still confident obama will return my messages....