windows 7 blocks ftp connection

[btbprod]

I have recently moved to windows 7 and cannot connect to ftp servers.

This is not a firewall problem, I can't connect even with the firewall turned off.

It is not a client problem it occurs in any client.

It worked at first, then stopped then connected again after a reboot, then gave up and will not come back.

I have read that other people have had this with vista but nothing I've read on the web works (like repairing system files, playing with firewall etc).

Ftp access is essential for me to upload files to a web server.

 

[momalle1]

I have several Win7 machines and FTP just fine with all of them. I've done nothing special. What client are you using? What do the logs say? What happens if you FTP from the command line?

 

[Ch@n]

FTP works in my 7 too, no issues at all. BTW, do u hv any 3P firewall like ZA?

 

[clunkfish]

I have recently moved to windows 7 and cannot connect to ftp servers.

This is not a firewall problem, I can't connect even with the firewall turned off.

It is not a client problem it occurs in any client.

It worked at first, then stopped then connected again after a reboot, then gave up and will not come back.

I have read that other people have had this with vista but nothing I've read on the web works (like repairing system files, playing with firewall etc).

Ftp access is essential for me to upload files to a web server.

I use FireFTP, and also a proprietary FTP system supplied by my ISP, both under Windows 7 and have had no problems. Can you ping the FTP servers?

 

[Fantail]

btbprod; Just a guess but try resetting your router if you have one.
Can you upload files in a fourm setting as an attachment?
Have you tried FileZilla?

 

[btbprod]

I've tried to ftp using the firezilla client; the ftp client inside Dreamweaver; firefox; IE8 and the command line. No luck wiht any.

It's not the router as my laptop will connect through the router.

Any more ideas welcome

Mike

 

[logicearth]

What security software are you running? What software have you installed that makes any changes to the system? Applied and tweaks or change any system settings like permissions, or registry stuff?

 

[btbprod]

running sophos anti-virus 7.6.17.

"Applied and tweaks or change any system settings like permissions, or registry stuff?" nothing I can think of which would make it go and come like it did.

Mike

 

[brady]

getting an error?

 

[btbprod]

nothing helpful, just


Status: Resolving address of ftp.microsoft.com
Status: Connecting to 64.4.30.61:21...
Error: Connection timed out
Error: Could not connect to server

 

[brady]

can you tracert both "ftp.microsoft.com" and paste the results

 

[btbprod]

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Mike>tracert ftp.microsoft.com

Tracing route to ftp.microsoft.akadns.net [64.4.30.62]
over a maximum of 30 hops:

1 16 ms 14 ms 14 ms [removed]
2 14 ms 14 ms 14 ms [removed]
3 16 ms 14 ms 15 ms lonman1.lsenet [172.27.2.146]
4 15 ms 15 ms 15 ms ulcc-gsr.lmn.net.uk [194.83.101.93]
5 16 ms 15 ms 15 ms so-1-0-0.lond-sbr1.ja.net [146.97.42.61]
6 16 ms 16 ms 16 ms so-6-0-0.lond-sbr4.ja.net [146.97.33.154]
7 17 ms 15 ms 16 ms ldn-b4-link.telia.net [213.248.100.237]
8 16 ms 17 ms 16 ms ldn-bb1-link.telia.net [80.91.251.18]
9 92 ms 91 ms 92 ms ash-bb1-link.telia.net [213.248.65.210]
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18

 

[btbprod]

Another one connected on tracert but still no luck connecting with filezilla

Mike

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Mike>tracert ftp.demon.net

Tracing route to ftp.demon.net [194.159.255.135]
over a maximum of 30 hops:

1 15 ms 15 ms 19 ms [removed]
2 15 ms 15 ms 15 ms [removed]
3 15 ms 15 ms 15 ms lonman1.lsenet [172.27.2.146]
4 16 ms 15 ms 15 ms ulcc-gsr.lmn.net.uk [194.83.101.93]
5 15 ms 14 ms 16 ms so-1-0-0.lond-sbr1.ja.net [146.97.42.61]
6 15 ms 15 ms 15 ms so-6-0-0.lond-sbr4.ja.net [146.97.33.154]
7 19 ms 16 ms 16 ms ae0.lond-gw-ixp4.ja.net [146.97.35.182]
8 16 ms 31 ms 16 ms linx-3.router.demon.net [195.66.224.13]
9 17 ms 16 ms 16 ms tele-service-22-s267.router.demon.net [194.70.98
.230]
10 17 ms 20 ms 16 ms disabuse.ftp.demon.net [194.159.255.135]

Trace complete.

C:\Users\Mike>

 

[brady]

FTP folder view enabled in IE?

 

[btbprod]

I've disabled it but no difference. I was using passive mode ftp in Dreamweaver anyway.

Mike

 

[brady]

Ok, so through your ftp 'application'... Are you being prompted for a user name and password yet? Or is it giving any error message at this point?




edit:

Your sophos anti virus has a firewall client. This most likely is the issue. Can you disable your antivirus, then try again? You may have to disable the sophos through your msconfig 'startup' tab to truly test this.

 

[mitchell65]

This has come up before. See here:
http://www.sevenforums.com/network-sharing/1765-ftp-problem.html
I can access my websites via IE 8

 

[btbprod]

Sophos doesn't appear to have a firewall component.

I've looked through the link to 'ftp problem' which sadly doesn't help. I've just tried to see if I can map an ftp site but it won't connect that way either.

 

[btbprod]

I've just rebooted my PC for another reason and now, for the first time in two weeks and for no apparent reason ftp is connecting fine.

I wish I knew what was wrong and even more what has changed to make it right.

Mike

 

[mitchell65]

I wish I knew what was wrong and even more what has changed to make it right.

Perhaps it was our combined will power