Solved Windows 7 Build 7601 Not Genuine error code please help

[Emmanuella]

Firstly, my computer began signing into a temporary account profile when I tried to log into my main one. This only happened occasionally and with a few restarts I was able to get into my main account.

Then it began getting worse very quickly. I was not able to log into my account at all, it started to always log me into this "temporary profile" for whatever reason, I couldn't work out at all. Then after a few restarts to try to get it to work again, windows began to tell me after log on that my copy of windows isn't genuine! Which I am very very sure it is, as it's a store bought computer which came with windows 7 pre-installed and I have been using it for almost 4 years now.

So right now I am stuck on a temporary profile, which is saying my windows 7 copy isn't genuine.

Thanks in advance.


Below is the result of the MGA Diagnostic report

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: N/A, hr = 0x80070005
Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
Windows Product ID: 00359-OEM-8992687-00010
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {DA79DE28-0A92-49D5-9D14-A417277D1FC1}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_ldr.170913-0600
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{DA79DE28-0A92-49D5-9D14-A417277D1FC1}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3Q6C9</PKey><PID>00359-OEM-8992687-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-1931693965-362782845-3143753787</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv4 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.12</Version><SMBIOSVersion major="2" minor="7"/><Date>20110707000000.000000+000</Date></BIOS><HWID>57103107018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>W. Central Africa Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x46' to display the error text.
Error: 0x46 

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 5:10:2018 03:09
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: NgAAAAIAAQABAAEAAAACAAAABQABAAEA6GFWr/4fEXjwwoSKoros4jweggX+dvJsBJxWDy5z

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            HP            INSYDE  
  FACP            HPQOEM        SLIC-MPC
  HPET            HP            INSYDE  
  BOOT            HP            INSYDE  
  MCFG            HP            INSYDE  
  WDAT            HP            INSYDE  
  ASF!            HP            INSYDE  
  SLIC            HPQOEM        SLIC-MPC
  MSDM            HP            INSYDE  
  SSDT            HP            INSYDE  
  ASPT            HP            INSYDE  
  SSDT            HP            INSYDE  
  SSDT            HP            INSYDE

 

[Snick]

Hi Emmanuella,

Welcome to SevenForums!

Reactivate with the Product Key on COA sticker, which may require doing the telephone robocall.

This will change activation from factory OEM-SLP mass-activation which may have a damaged file, to OEM-COA activation which is managed directly in MS Servers and what is used when Win7 is clean reinstalled.

 

[Emmanuella]

OK thanks. Already gotten solution from other forum.

 

[Snick]

@Emmanuella, would you please expound on your post #3. What was the forum and your solution? It is always helpful to other forum members to provide this information.
Glad to hear your issue has been resolved.
Happy Computing.
Nic