"windows 7 build 7601 not genuine" help

[ANthonyelmio3]

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-TMVMJ-BBMRX-3MBMV
Windows Product Key Hash: 55n8g6xdzhe4AOWhmTzdzQoLfa4=
Windows Product ID: 00426-292-0000007-85612
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {D3B99611-F33F-4EFB-A495-DC3A3EFB2C66}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130318-1533
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 103 Blocked VLK
Microsoft Office Enterprise 2007 - 103 Blocked VLK
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{D3B99611-F33F-4EFB-A495-DC3A3EFB2C66}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3MBMV</PKey><PID>00426-292-0000007-85612</PID><PIDType>5</PIDType><SID>S-1-5-21-2717874613-737630493-599567843</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Latitude D630                   </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A13</Version><SMBIOSVersion major="2" minor="4"/><Date>20080728000000.000000+000</Date></BIOS><HWID>F1393307018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>M08    </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65730</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: ac96e1a8-6cc4-4310-a4ff-332ce77fb5b8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00170-292-000000-00-1033-7600.0000-1232013
Installation ID: 008920194083836043220856027993199263145285051176501225
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 3MBMV
License Status: Notification
Notification Reason: 0xC004F009 (grace time expired).
Remaining Windows rearm count: 3
Trusted time: 8/3/2013 9:57:38 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C532
HealthStatus: 0x0000000000000000
Event Time Stamp: 8:3:2013 02:34
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: NAAAAAIABAABAAEAAAABAAAAAgABAAEAJJTmHnsQdxaIevyQRoM8DFgzjBKCA05VLMAqhQ==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			DELL  		M08    
  FACP			DELL  		M08    
  HPET			DELL  		M08    
  MCFG			DELL  		M08    
  ASF!			DELL  		M08    
  TCPA					
  SLIC			DELL  		M08    
  SSDT			PmRef		CpuPm

I did the "Windows Update Posting Instructions" things and there is no error report on windows update just say it is up to date but it doesn't let me see the optional updates.

And on the desktop corner says "windows 7 build 7601 not genuine" and i upload the cbs file to depositfiles because couldn't upload them here give an error when i did
DepositFiles

 

[NoelDP]

The installed Product Key is the Default Key - which can never be activated.
The machine originally shipped with Vista installed - how did you do the upgrade to Windows 7?

 

[ANthonyelmio3]

it was given to me that way but they bought windows 7 ultimate and i had the pc for 3-4 months and i windows updated the pc several times like that and this is the 1st time "windows 7 build 7601 not genuine" popup after the last update

 

[NoelDP]

You need to change the Key to the one on your Windows 7 package, and then activate that, using the Change Product Key link at the bottom of the System properties page.

You may need to activate by phone.

 

[ANthonyelmio3]

i click change key and does nothing

 

[NoelDP]

OK - try this...

Recreate the Licensing Store
Go to Start > All Programs > Accessories
Right-Click on Command Prompt and select Run as Administrator - accept the UAC prompt
Run the following commands in the Command Prompt window, using the Enter key at the end of each

net stop sppsvc
(wait until the service has stopped before entering the following lines)

CD %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
REN tokens.dat tokens.bar
net start sppsvc
slui.exe

After a couple of seconds the Windows Activation dialog will appear.
You may be asked to re-activate and/or re-enter your product key, or Activation may occur automatically.
If you are asked for your Key, use the one on the COA sticker on the machine's case

Reboot and Post back with a new MGADiag report.

(Note: the Line 'CD %win......\SoftwareProtectionPlatform' is all on one line - it may be broken in the Forum listing)

 

[ANthonyelmio3]

this happened is it all of it one line?

 

[Golden]

No, I'm pretty sure an ENTER is required between each line:

CD %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform <enter>
REN tokens.dat tokens.bar <enter>
net start sppsvc <enter>
slui.exe <enter>

 

[ANthonyelmio3]

same thing

 

[NoelDP]

Use copy and paste - you neglected to include the necessary spaces.

Here are some instructions to make life easier
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.

 

[NoelDP]

Hmmm - maybe not....

Please run the following commands, and post the results.....

DIR %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft
DIR %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
ICACLS %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft
ICACLS %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform


Here are some instructions to make life easier
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.

 

[ANthonyelmio3]

this and nothing happens

 

[NoelDP]

OK - so you actually appear to have run that solution back on 14th July

The problem is that the file wasn't rebuilt for whatever reason, at the time.

We have to try and isolate the cause, and get it going again....


Please run the following command from an Elevated Command Prompt window(1)

Copy and paste set of commands below into the window – once completed, hit the Enter Key to ensure that the last command has run (2)

REG QUERY HKU
REG QUERY HKU\S-1-5-20
REG QUERY "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-20"
REG QUERY "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList"
sc sdshow plugplay
REG QUERY "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-18" /S
REG QUERY "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-19" /S


Copy the whole output to your response(3)

 

[jimbo45]

Hi there
try this

Enter cmd mode in administrator mode.
type SLUI 3 (Space between SLUI and the 3)

At the popup enter the serial number. Now if your serial number is OK it will activate.

(I don't know if this works for HOME PREMIUM, works for ENTERPRISE, ULTIMATE AND PRO but try it).

Cheers
jimbo

 

[ANthonyelmio3]

this is a pain (what happened to my pc) but stuff happen and thanks for the help
still nothing

 

[ANthonyelmio3]

Hi there
try this

Enter cmd mode in administrator mode.
type SLUI 3 (Space between SLUI and the 3)

At the popup enter the serial number. Now if your serial number is OK it will activate.

(I don't know if this works for HOME PREMIUM but try it).

Cheers
jimbo

still nothing, thanks though
SLUI is not opening at all even tried open it at the location it is at and it is a Windows 7 Ultimate x64

 

[jimbo45]

Hi there
did you try running in ADMINISTRATOR MODE
Cheers
jimbo

 

[ANthonyelmio3]

yes look at the pic at the top of the window says ADMINISTRATOR

 

[jimbo45]

Hi there
Sorry then - I'm out of options -- works on my system. You can see the screenshot in my first post on this topic. Note you enter the command in LOWER CASE -- although I don't think that should make any difference --or try slui.exe 3

Perhaps a W7 re-install.

Cheers
jimbo

 

[ANthonyelmio3]

will re-install delete any personal files on the pc?