"Windows 7 Build 7601 / This copy of Windows is not genuine" on Lenovo
Hi !
After working on my new 64 bit Lenovo L530 for a good 3 months, I get this unusual message that my copy of the Windows 7 Professional OS is not genuine.
The story so far -
On calling Lenovo support, I was told that since this is a Windows 8 motherboard with a Windows 7 OS, I was get a copy of Windows 8 recovery CD from Lenovorecovery.com, install Windows 8, activate Windows 8, re-install Windows 7 from the recovery CDs and then re-activate Windows 7.
A Windows 8 recovery CD from lenovorecovery.com costs money. Is there no way to re-activate Windows 7 without going through the above exercise ? Will the above work ? Are there any alternate, less painful solutions ? Help !
I have already backed up my data onto an external drive.
Hi !
After working on my new 64 bit Lenovo L530 for a good 3 months, I get this unusual message that my copy of the Windows 7 Professional OS is not genuine.
The story so far -
- Bought the machine directly from Lenovo through their online store
- Selected option to get Lenovo to downgrade the original OS from Windows 8 to Windows 7 Professional for a fee
- Created Windows 7 recovery discs from partition
- No Windows 8 recovery disc on L530
- No Microsoft CoA / hologram
- Installed McAfee Internet Security
- Up-to-date on all updates / fixes
On calling Lenovo support, I was told that since this is a Windows 8 motherboard with a Windows 7 OS, I was get a copy of Windows 8 recovery CD from Lenovorecovery.com, install Windows 8, activate Windows 8, re-install Windows 7 from the recovery CDs and then re-activate Windows 7.
A Windows 8 recovery CD from lenovorecovery.com costs money. Is there no way to re-activate Windows 7 without going through the above exercise ? Will the above work ? Are there any alternate, less painful solutions ? Help !
I have already backed up my data onto an external drive.
Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-MV8MH-98QJM-24367
Windows Product Key Hash: wgci5Gdejx4esg7++zTOe3LWF+4=
Windows Product ID: 00371-OEM-8992671-00437
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {AE1A2656-E96B-47D5-A3C6-B9A71CB6CC4F}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130801-1533
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{AE1A2656-E96B-47D5-A3C6-B9A71CB6CC4F}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-24367</PKey><PID>00371-OEM-8992671-00437</PID><PIDType>2</PIDType><SID>S-1-5-21-1552893499-2908775986-3190693304</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>2481CTO</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>G3ET92WW(2.52)</Version><SMBIOSVersion major="2" minor="7"/><Date>20130306000000.000000+000</Date></BIOS><HWID>BA403107018400FE</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>TP-G3 </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00178-926-700437-02-2057-7601.0000-2182013
Installation ID: 014710691303343285625114353724302651634954641483754686
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 24367
License Status: Notification
Notification Reason: 0xC004F063.
Remaining Windows rearm count: 2
Trusted time: 19/09/2013 13:06:37
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C533
HealthStatus: 0x0000000000000000
Event Time Stamp: 9:5:2013 14:24
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: LgAAAAEAAQABAAEAAAABAAAAAwABAAEAln0UV7MD8FcOJqJKtAfebch3mOOWYw==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC LENOVO TP-G3
FACP LENOVO TP-G3
HPET LENOVO TP-G3
MCFG LENOVO TP-G3
SLIC LENOVO TP-G3
TCPA PTL LENOVO
SSDT LENOVO SataAhci
SSDT LENOVO SataAhci
ASF! LENOVO TP-G3
FPDT LENOVO TP-G3
SSDT LENOVO SataAhci
SSDT LENOVO SataAhci
UEFI LENOVO TP-G3
UEFI LENOVO TP-G3
MSDM LENOVO TP-G3
UEFI LENOVO TP-G3
DBG2 LENOVO TP-G3
My Computer
At a glance
Windows 7 Professional 64 bit
- Computer type
- PC/Desktop
- Computer Manufacturer/Model Number
- Acer / Aspire 5942
- OS
- Windows 7 Professional 64 bit
- Antivirus
- McAfee Internet Security
- Browser
- Chrome